GP surgery in Surrey Heath
Park House Surgery
6 Park Street, Bagshot, GU19 5AQ
Scores 47 out of 100, average for a GP surgery in England. 83% of patients say their experience is good and 49% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 32
- Easy to get through on the phone27
- Easy to contact online74
- Good experience of getting in touch23
- Did not wait too long for the appointment45
Quality of care 66
- Patients rate the surgery as good64
- Patients got what they needed38
- Doctors and nurses listen47
- Patients trust the staff74
- Inspection rating (Good)50
- Health checks and screening done73
- Meets NHS clinical targets92
- Children vaccinated on time67
What patients say
105 patients answered the 2026 NHS survey about this surgery.
49%
find the phone easy
below the England average (57%)
83%
say their experience is good
above the England average (77%)
+10
change since last year
2025: 73% · 2026: 83%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 49% | 57% | 52% |
| Easy to contact via website | 68% | 58% | 51% |
| Easy to contact via NHS App | 38% | 54% | 64% |
| Reception staff helpful | 84% | 85% | 79% |
| Seeing the same person | |||
| Has a preferred clinician | 23% | 31% | 37% |
| Sees preferred clinician | 30% | 42% | 26% |
| What happened when they got in touch | |||
| Knew what would happen next | 83% | 84% | 86% |
| Next steps within 2 days | 94% | 93% | 88% |
| Good experience of contacting | 66% | 73% | 68% |
| The appointment | |||
| Offered a choice of time or day | 45% | 57% | 53% |
| Waiting time was about right | 70% | 69% | 70% |
| Remote appointment | 25% | 26% | 20% |
| The doctor or nurse | |||
| Good at listening | 88% | 87% | 87% |
| Treated with care and concern | 84% | 86% | 84% |
| Considered mental wellbeing | 67% | 75% | 69% |
| Had all the information needed | 96% | 92% | 95% |
| Confidence and trust | 96% | 93% | 94% |
| Involved in decisions | 95% | 92% | 92% |
| Needs were met | 89% | 90% | 92% |
| Overall | |||
| Overall experience good | 83% | 77% | 73% |
| Living with a long-term condition | |||
| Confident managing conditions | 83% | 79% | 83% |
| Supported by local services | 64% | 70% | 90% |
| Discussed managing condition | 29% | 43% | 30% |
| Agreed a care plan | 34% | 46% | 59% |
Green means at least 2 points better than England, red at least 2 points worse. With about 105 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 8pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 21 February 2024. Bank holidays may differ.
- Address
- 6 Park Street, Bagshot, GU19 5AQ
- Phone
- 01276 476333
- [email protected]
- Website
- www.bagshotdoctors.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Surrey Heath PCN (a group of local surgeries that share services)
- NHS code
- H81039 · NHS profile
Access and facilities
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Car parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 16.3% | 15.2% |
| Diabetes | 7.2% | 7.9% |
| Asthma | 6.2% | 6.6% |
| COPD | 1.5% | 1.9% |
| Coronary heart disease | 2.8% | 3.0% |
| Depression | 14.0% | 14.3% |
| Obesity | 10.9% | 13.9% |
| Smoking | 11.1% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 76% | 67% |
| Cervical screening, women 50-64 | 81% | 75% |
| Blood pressure controlled (hypertension, under 80) | 74% | 68% |
| Blood pressure checked in last 5 years (45+) | 89% | 87% |
| Diabetes: blood pressure on target | 75% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 61% | 57% |
| Diabetes: annual foot check | 83% | 78% |
| Asthma: annual review | 60% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Park House Surgerythis surgery | – | 47 | 49% | 83% | Yes |
| Lightwater SurgeryLightwater, GU18 5SQ | 1.4 miles | 95 | 87% | 95% | Yes |
| Upper Gordon Road SurgeryCamberley, GU15 2HJ | 2.6 miles | 13 | 41% | 65% | Yes |
| Park Road Group PracticeCamberley, GU15 2NN | 2.9 miles | 58 | 56% | 79% | Yes |
| Crown Wood Medical CentreBracknell, RG12 0TH | 3.0 miles | 56 | 68% | 73% | Yes |
| Ringmead Medical GroupBracknell, RG12 7WW | 3.2 miles | 9 | 24% | 59% | Yes |
| Kings Corner SurgeryAscot, SL5 0AE | 3.2 miles | 27 | 59% | 65% | Yes |
| Green Meadows SurgeryAscot, SL5 7GB | 3.3 miles | 69 | 55% | 81% | Yes |
| Ascot Medical CentreAscot, SL5 7GB | 3.3 miles | 31 | 63% | 65% | Yes |
| Camberley Health CentreCamberley, GU15 2QA | 3.7 miles | 46 | 61% | 81% | Yes |
Lightwater Surgery is 1.4 miles away, scores 95 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Park House Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Park House Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01276 476333.
How do patients rate Park House Surgery?
In the 2026 NHS GP Patient Survey, 83% of patients at Park House Surgery said their overall experience was good. The England average is 77%. 49% found it easy to get through by phone (England 57%). Its GPScore is 47 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Park House Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Park House Surgery as Good at its last published inspection (report published 17 June 2026).
What are the opening times of Park House Surgery?
Reception is open Monday 8am to 8pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 21 February 2024. Bank holidays may differ.
How do I contact Park House Surgery?
Call 01276 476333 or visit its website, www.bagshotdoctors.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 6 Park Street, Bagshot, GU19 5AQ.
How many patients are registered at Park House Surgery?
Around 6,522 patients are registered (January 2025). The surgery is part of Surrey Heath PCN, a group of local surgeries that share staff and services, in the Surrey and Sussex NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.