GP surgery in Camberley
Camberley Health Centre
159 Frimley Road, Camberley, GU15 2QA
Scores 46 out of 100, average for a GP surgery in England. 81% of patients say their experience is good and 61% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 34
- Easy to get through on the phone48
- Easy to contact online44
- Good experience of getting in touch38
- Did not wait too long for the appointment23
Quality of care 62
- Patients rate the surgery as good57
- Patients got what they needed67
- Doctors and nurses listen63
- Patients trust the staff48
- Inspection rating (Good)50
- Health checks and screening done36
- Meets NHS clinical targets69
- Children vaccinated on time82
What patients say
102 patients answered the 2026 NHS survey about this surgery.
61%
find the phone easy
above the England average (57%)
81%
say their experience is good
above the England average (77%)
+12
change since last year
2025: 69% · 2026: 81%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 61% | 57% | 45% |
| Easy to contact via website | 56% | 58% | 38% |
| Easy to contact via NHS App | 57% | 54% | 39% |
| Reception staff helpful | 93% | 85% | 66% |
| Seeing the same person | |||
| Has a preferred clinician | 30% | 31% | 28% |
| Sees preferred clinician | 38% | 42% | 27% |
| What happened when they got in touch | |||
| Knew what would happen next | 87% | 84% | 88% |
| Next steps within 2 days | 94% | 93% | 87% |
| Good experience of contacting | 71% | 73% | 54% |
| The appointment | |||
| Offered a choice of time or day | 67% | 57% | 46% |
| Waiting time was about right | 61% | 69% | 64% |
| Remote appointment | 27% | 26% | 30% |
| The doctor or nurse | |||
| Good at listening | 90% | 87% | 79% |
| Treated with care and concern | 87% | 86% | 74% |
| Considered mental wellbeing | 78% | 75% | 56% |
| Had all the information needed | 92% | 92% | 94% |
| Confidence and trust | 93% | 93% | 83% |
| Involved in decisions | 93% | 92% | 89% |
| Needs were met | 93% | 90% | 83% |
| Overall | |||
| Overall experience good | 81% | 77% | 69% |
| Living with a long-term condition | |||
| Confident managing conditions | 89% | 79% | 78% |
| Supported by local services | 82% | 70% | 51% |
| Discussed managing condition | 24% | 43% | 34% |
| Agreed a care plan | 39% | 46% | 58% |
Green means at least 2 points better than England, red at least 2 points worse. With about 102 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 7:30am to 6:30pm |
| Tuesday | 7:30am to 6:30pm |
| Wednesday | 7:30am to 6:30pm |
| Thursday | 7:30am to 6:30pm |
| Friday | 7:30am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 31 March 2026. Bank holidays may differ.
- Address
- 159 Frimley Road, Camberley, GU15 2QA
- Phone
- 01276 20101
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Surrey Heath PCN (a group of local surgeries that share services)
- NHS code
- H81082 · NHS profile
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Bus stop nearby
- Cycle parking
- Disability awareness and equality training for staff
- Disabled car parking
- Documents available in large print
- Free on-site car parking
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- High-back waiting room chairs
- Parent and baby room
- Sign language interpreter available online
- Step-free access at entrances and exits
- Step-free access throughout
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 12 August 2016
This rating is 10 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 13.0% | 15.2% |
| Diabetes | 7.7% | 7.9% |
| Asthma | 5.4% | 6.6% |
| COPD | 1.7% | 1.9% |
| Coronary heart disease | 2.8% | 3.0% |
| Depression | 10.6% | 14.3% |
| Obesity | 13.9% | 13.9% |
| Smoking | 12.6% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 63% | 67% |
| Cervical screening, women 50-64 | 74% | 75% |
| Blood pressure controlled (hypertension, under 80) | 68% | 68% |
| Blood pressure checked in last 5 years (45+) | 84% | 87% |
| Diabetes: blood pressure on target | 70% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 55% | 57% |
| Diabetes: annual foot check | 79% | 78% |
| Asthma: annual review | 64% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Camberley Health Centrethis surgery | – | 46 | 61% | 81% | Yes |
| Park Road Group PracticeCamberley, GU15 2NN | 0.8 miles | 58 | 56% | 79% | Yes |
| Station Road SurgeryCamberley, GU16 7HG | 0.8 miles | 82 | 81% | 91% | Yes |
| Upper Gordon Road SurgeryCamberley, GU15 2HJ | 1.1 miles | 13 | 41% | 65% | Yes |
| Mayfield Medical CentreFarnborough, GU14 8UE | 1.4 miles | 21 | 63% | 68% | Yes |
| Giffard Drive SurgeryFarnborough, GU14 8QB | 1.8 miles | 35 | 48% | 76% | Yes |
| Bartlett Group PracticeCamberley, GU16 6QQ | 1.9 miles | 24 | 38% | 77% | Yes |
| The Oakley Health GroupCamberley, GU17 0DD | 2.0 miles | 26 | 37% | 77% | Yes |
| Alexander House SurgeryFarnborough, GU14 7AW | 2.1 miles | 93 | 83% | 92% | Yes |
| Jenner House SurgeryFarnborough, GU14 0HQ | 2.3 miles | 40 | 61% | 79% | Yes |
Park Road Group Practice is 0.8 miles away, scores 58 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Camberley Health Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Camberley Health Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01276 20101.
How do patients rate Camberley Health Centre?
In the 2026 NHS GP Patient Survey, 81% of patients at Camberley Health Centre said their overall experience was good. The England average is 77%. 61% found it easy to get through by phone (England 57%). Its GPScore is 46 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Camberley Health Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Camberley Health Centre as Good at its last published inspection (report published 12 August 2016).
What are the opening times of Camberley Health Centre?
Reception is open Monday 7:30am to 6:30pm, Tuesday 7:30am to 6:30pm, Wednesday 7:30am to 6:30pm, Thursday 7:30am to 6:30pm, Friday 7:30am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 31 March 2026. Bank holidays may differ.
How do I contact Camberley Health Centre?
Call 01276 20101. You can also book and order repeat prescriptions in the NHS App. The address is 159 Frimley Road, Camberley, GU15 2QA.
How many patients are registered at Camberley Health Centre?
Around 9,812 patients are registered (January 2025). The surgery is part of Surrey Heath PCN, a group of local surgeries that share staff and services, in the Surrey and Sussex NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.