GP surgery in Guiseley
Park Road & Menston
44 Park Road, Guiseley, Leeds, LS20 8AR
Scores 89 out of 100, excellent for a GP surgery in England. 87% of patients say their experience is good and 91% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 81
- Easy to get through on the phone95
- Easy to contact online98
- Good experience of getting in touch93
- Did not wait too long for the appointment30
Quality of care 94
- Patients rate the surgery as good78
- Patients got what they needed88
- Doctors and nurses listen97
- Patients trust the staff79
- Inspection rating (Good)50
- Health checks and screening done97
- Meets NHS clinical targets92
- Children vaccinated on time73
What patients say
102 patients answered the 2026 NHS survey about this surgery.
91%
find the phone easy
well above the England average (57%)
87%
say their experience is good
well above the England average (77%)
0
change since last year
2025: 88% · 2026: 87%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 91% | 57% | 91% |
| Easy to contact via website | 88% | 58% | 70% |
| Easy to contact via NHS App | 66% | 54% | 57% |
| Reception staff helpful | 95% | 85% | 95% |
| Seeing the same person | |||
| Has a preferred clinician | 40% | 31% | 28% |
| Sees preferred clinician | 32% | 42% | 32% |
| What happened when they got in touch | |||
| Knew what would happen next | 92% | 84% | 94% |
| Next steps within 2 days | 98% | 93% | 97% |
| Good experience of contacting | 92% | 73% | 86% |
| The appointment | |||
| Offered a choice of time or day | 77% | 57% | 58% |
| Waiting time was about right | 64% | 69% | 72% |
| Remote appointment | 11% | 26% | 9% |
| The doctor or nurse | |||
| Good at listening | 98% | 87% | 97% |
| Treated with care and concern | 91% | 86% | 95% |
| Considered mental wellbeing | 80% | 75% | 80% |
| Had all the information needed | 99% | 92% | 99% |
| Confidence and trust | 97% | 93% | 97% |
| Involved in decisions | 98% | 92% | 99% |
| Needs were met | 97% | 90% | 99% |
| Overall | |||
| Overall experience good | 87% | 77% | 87% |
| Living with a long-term condition | |||
| Confident managing conditions | 82% | 79% | 94% |
| Supported by local services | 75% | 70% | 90% |
| Discussed managing condition | 37% | 43% | 48% |
| Agreed a care plan | 42% | 46% | 51% |
Green means at least 2 points better than England, red at least 2 points worse. With about 102 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 7am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 22 November 2018. Bank holidays may differ.
- Address
- 44 Park Road, Guiseley, Leeds, LS20 8AR
- Phone
- 01943 874151
- Website
- www.menstonguiseleypractice.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Yeadon PCN (a group of local surgeries that share services)
- NHS code
- B86052 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Menston Medical Centre
- 119 Main Street, Guiseley, Leeds, LS29 6HT · 01943 872113
Access and facilities
- Disabled parking
- Disabled toilet
- Step-free access
- Wheelchair access
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Outstanding |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.3% | 15.2% |
| Diabetes | 6.4% | 7.9% |
| Asthma | 7.7% | 6.6% |
| COPD | 1.4% | 1.9% |
| Coronary heart disease | 3.1% | 3.0% |
| Depression | 10.8% | 14.3% |
| Obesity | 11.9% | 13.9% |
| Smoking | 6.0% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 82% | 67% |
| Cervical screening, women 50-64 | 83% | 75% |
| Blood pressure controlled (hypertension, under 80) | 76% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 88% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 69% | 57% |
| Diabetes: annual foot check | 93% | 78% |
| Asthma: annual review | 76% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Park Road & Menstonthis surgery | – | 89 | 91% | 87% | Yes |
| Aire Valley SurgeryLeeds, LS19 7JN | 1.1 miles | 68 | 52% | 88% | Yes |
| Aireborough Family PracticeLeeds, LS19 7JN | 1.1 miles | 39 | 70% | 74% | Yes |
| Guiseley and Yeadon Medical PracticeLeeds, LS19 7PS | 1.2 miles | 16 | 31% | 66% | Yes |
| Westgate SurgeryOtley, LS21 3HD | 2.3 miles | 86 | 68% | 87% | Yes |
| Chevin Medical PracticeOtley, LS21 1BQ | 2.5 miles | 57 | 48% | 81% | Yes |
| Idle Medical CentreBradford, BD10 8RU | 2.6 miles | 39 | 54% | 67% | Yes |
| Baildon Medical PracticeShipley, BD17 5NH | 2.7 miles | 98 | 93% | 94% | Yes |
| Haigh Hall Medical PracticeBradford, BD10 9AZ | 2.8 miles | 19 | 26% | 71% | – |
| Grange Park SurgeryIlkley, LS29 7HG | 3.2 miles | 79 | 75% | 87% | Yes |
Common questions
Is Park Road & Menston taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Park Road & Menston was taking on new patients. You can register online through the NHS website or call the surgery on 01943 874151.
How do patients rate Park Road & Menston?
In the 2026 NHS GP Patient Survey, 87% of patients at Park Road & Menston said their overall experience was good. The England average is 77%. 91% found it easy to get through by phone (England 57%). Its GPScore is 89 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Park Road & Menston?
The Care Quality Commission, which inspects GP surgeries in England, rated Park Road & Menston as Good at its last published inspection (report published 10 June 2026).
What are the opening times of Park Road & Menston?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 7am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 22 November 2018. Bank holidays may differ.
How do I contact Park Road & Menston?
Call 01943 874151 or visit its website, www.menstonguiseleypractice.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 44 Park Road, Guiseley, Leeds, LS20 8AR.
Does Park Road & Menston have a branch surgery?
Yes. Park Road & Menston also runs Menston Medical Centre (119 Main Street, Guiseley, Leeds, LS29 6HT). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Park Road & Menston?
Around 11,831 patients are registered (January 2025). The surgery is part of Yeadon PCN, a group of local surgeries that share staff and services, in the West Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.