GP surgery in Southwark
Paxton Green Group Practice
Paxton Green Health Centre, 1 Alleyn Park, London, SE21 8AU
Scores 86 out of 100, excellent for a GP surgery in England. 88% of patients say their experience is good and 78% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2019. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 85
- Easy to get through on the phone78
- Easy to contact online94
- Good experience of getting in touch72
- Did not wait too long for the appointment81
Quality of care 83
- Patients rate the surgery as good80
- Patients got what they needed91
- Doctors and nurses listen99
- Patients trust the staff97
- Inspection rating (Good)50
- Health checks and screening done48
- Meets NHS clinical targets19
- Children vaccinated on time12
What patients say
95 patients answered the 2026 NHS survey about this surgery.
78%
find the phone easy
well above the England average (57%)
88%
say their experience is good
well above the England average (77%)
+7
change since last year
2025: 80% · 2026: 88%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 78% | 57% | 62% |
| Easy to contact via website | 81% | 58% | 45% |
| Easy to contact via NHS App | 77% | 54% | 54% |
| Reception staff helpful | 95% | 85% | 81% |
| Seeing the same person | |||
| Has a preferred clinician | 40% | 31% | 30% |
| Sees preferred clinician | 66% | 42% | 40% |
| What happened when they got in touch | |||
| Knew what would happen next | 86% | 84% | 89% |
| Next steps within 2 days | 81% | 93% | 94% |
| Good experience of contacting | 83% | 73% | 83% |
| The appointment | |||
| Offered a choice of time or day | 73% | 57% | 70% |
| Waiting time was about right | 82% | 69% | 73% |
| Remote appointment | 40% | 26% | 20% |
| The doctor or nurse | |||
| Good at listening | 99% | 87% | 88% |
| Treated with care and concern | 98% | 86% | 90% |
| Considered mental wellbeing | 80% | 75% | 77% |
| Had all the information needed | 99% | 92% | 97% |
| Confidence and trust | 99% | 93% | 92% |
| Involved in decisions | 94% | 92% | 94% |
| Needs were met | 97% | 90% | 93% |
| Overall | |||
| Overall experience good | 88% | 77% | 80% |
| Living with a long-term condition | |||
| Confident managing conditions | 84% | 79% | 78% |
| Supported by local services | 59% | 70% | 72% |
| Discussed managing condition | 64% | 43% | 44% |
| Agreed a care plan | 46% | 46% | 37% |
Green means at least 2 points better than England, red at least 2 points worse. With about 95 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | 9am to noon 1pm to 4pm |
| Sunday | Closed |
Confirmed by the surgery on 11 June 2025. Bank holidays may differ.
- Address
- Paxton Green Health Centre, 1 Alleyn Park, London, SE21 8AU
- Phone
- 020 8670 6878
- Website
- www.paxtongreen.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Croxted PCN (a group of local surgeries that share services)
- NHS code
- G85039 · NHS profile
Access and facilities
- Free NHS WiFi
- Toilets
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 8 March 2019
This rating is 7 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Outstanding |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 11.8% | 15.2% |
| Diabetes | 6.9% | 7.9% |
| Asthma | 5.9% | 6.6% |
| COPD | 1.3% | 1.9% |
| Coronary heart disease | 1.7% | 3.0% |
| Depression | 9.5% | 14.3% |
| Obesity | 12.4% | 13.9% |
| Smoking | 14.0% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 65% | 67% |
| Cervical screening, women 50-64 | 70% | 75% |
| Blood pressure controlled (hypertension, under 80) | 70% | 68% |
| Blood pressure checked in last 5 years (45+) | 80% | 87% |
| Diabetes: blood pressure on target | 76% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 58% | 57% |
| Diabetes: annual foot check | 85% | 78% |
| Asthma: annual review | 66% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Paxton Green Group Practicethis surgery | – | 86 | 78% | 88% | Yes |
| The Old Dairy Health CentreLondon, SE21 8SZ | 0.5 miles | 71 | 68% | 83% | Yes |
| North Wood Group PracticeLondon, SE19 3NY | 0.7 miles | 38 | 50% | 81% | Yes |
| Knights Hill Surgery Suite 1London, SE27 0DF | 0.8 miles | 39 | 61% | 78% | Yes |
| Wells Park PracticeLondon, SE26 6JQ | 1.0 miles | 5 | 30% | 60% | Yes |
| The Deerbrook SurgeryLondon, SE27 9AW | 1.0 miles | 53 | 60% | 78% | Yes |
| Upper Norwood Group PracticeLondon, SE19 2NT | 1.2 miles | 95 | 85% | 94% | Yes |
| The Lordship Lane SurgeryLondon, SE22 8JN | 1.4 miles | 44 | 66% | 82% | Yes |
| Brockwell Park SurgeryLondon, SE24 9AE | 1.4 miles | 73 | 89% | 86% | Yes |
| Valley Road SurgeryLondon, SW16 2XT | 1.4 miles | 91 | 92% | 95% | Yes |
Common questions
Is Paxton Green Group Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Paxton Green Group Practice was taking on new patients. You can register online through the NHS website or call the surgery on 020 8670 6878.
How do patients rate Paxton Green Group Practice?
In the 2026 NHS GP Patient Survey, 88% of patients at Paxton Green Group Practice said their overall experience was good. The England average is 77%. 78% found it easy to get through by phone (England 57%). Its GPScore is 86 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Paxton Green Group Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Paxton Green Group Practice as Good at its last published inspection (report published 8 March 2019).
What are the opening times of Paxton Green Group Practice?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday 9am to noon 1pm to 4pm, Sunday closed. The surgery last confirmed these times on 11 June 2025. Bank holidays may differ.
How do I contact Paxton Green Group Practice?
Call 020 8670 6878 or visit its website, www.paxtongreen.uk. You can also book and order repeat prescriptions in the NHS App. The address is Paxton Green Health Centre, 1 Alleyn Park, London, SE21 8AU.
How many patients are registered at Paxton Green Group Practice?
Around 19,295 patients are registered (January 2025). The surgery is part of Croxted PCN, a group of local surgeries that share staff and services, in the South East London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.