GP surgery in North Warwickshire
Pear Tree Surgery
28 Meadow Close, Kingsbury, Tamworth, B78 2NR
Scores 48 out of 100, average for a GP surgery in England. 86% of patients say their experience is good and 51% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2024. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 27
- Easy to get through on the phone30
- Easy to contact online48
- Good experience of getting in touch52
- Did not wait too long for the appointment8
Quality of care 75
- Patients rate the surgery as good74
- Patients got what they needed74
- Doctors and nurses listen83
- Patients trust the staff61
- Inspection rating (Good)50
- Health checks and screening done33
- Meets NHS clinical targets72
- Children vaccinated on time65
What patients say
109 patients answered the 2026 NHS survey about this surgery.
51%
find the phone easy
below the England average (57%)
86%
say their experience is good
well above the England average (77%)
+8
change since last year
2025: 77% · 2026: 86%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 51% | 57% | 34% |
| Easy to contact via website | 58% | 58% | 50% |
| Easy to contact via NHS App | 79% | 54% | 64% |
| Reception staff helpful | 88% | 85% | 81% |
| Seeing the same person | |||
| Has a preferred clinician | 37% | 31% | 40% |
| Sees preferred clinician | 53% | 42% | 49% |
| What happened when they got in touch | |||
| Knew what would happen next | 92% | 84% | 93% |
| Next steps within 2 days | 92% | 93% | 100% |
| Good experience of contacting | 76% | 73% | 70% |
| The appointment | |||
| Offered a choice of time or day | 65% | 57% | 44% |
| Waiting time was about right | 51% | 69% | 49% |
| Remote appointment | 40% | 26% | 44% |
| The doctor or nurse | |||
| Good at listening | 94% | 87% | 91% |
| Treated with care and concern | 91% | 86% | 92% |
| Considered mental wellbeing | 83% | 75% | 85% |
| Had all the information needed | 94% | 92% | 95% |
| Confidence and trust | 95% | 93% | 97% |
| Involved in decisions | 90% | 92% | 94% |
| Needs were met | 94% | 90% | 94% |
| Overall | |||
| Overall experience good | 86% | 77% | 77% |
| Living with a long-term condition | |||
| Confident managing conditions | 83% | 79% | 81% |
| Supported by local services | 81% | 70% | 67% |
| Discussed managing condition | 49% | 43% | 57% |
| Agreed a care plan | 42% | 46% | 45% |
Green means at least 2 points better than England, red at least 2 points worse. With about 109 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 13 June 2023. Bank holidays may differ.
- Address
- 28 Meadow Close, Kingsbury, Tamworth, B78 2NR
- Phone
- 01827 872755
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Warwickshire Rural PCN (a group of local surgeries that share services)
- NHS code
- M84006 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- The Surgery
- 103 Knowle Hill, Hurley, Atherstone, CV9 2JA · 01827 872490
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Requires improvement |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 18.3% | 15.2% |
| Diabetes | 8.8% | 7.9% |
| Asthma | 7.1% | 6.6% |
| COPD | 2.2% | 1.9% |
| Coronary heart disease | 3.4% | 3.0% |
| Depression | 18.1% | 14.3% |
| Obesity | 17.0% | 13.9% |
| Smoking | 12.0% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 79% | 67% |
| Cervical screening, women 50-64 | 78% | 75% |
| Blood pressure controlled (hypertension, under 80) | 71% | 68% |
| Blood pressure checked in last 5 years (45+) | 88% | 87% |
| Diabetes: blood pressure on target | 79% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 54% | 57% |
| Diabetes: annual foot check | 67% | 78% |
| Asthma: annual review | 53% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Pear Tree Surgerythis surgery | – | 48 | 51% | 86% | Yes |
| Dr Khare's SurgeryTamworth, B77 4JA | 3.9 miles | 6 | 52% | 61% | Yes |
| Dordon & Polesworth Group PracticeTamworth, B78 1QA | 3.9 miles | 13 | 37% | 68% | Yes |
| Heathview Medical PracticeTamworth, B77 2ED | 4.1 miles | 3 | 21% | 58% | Yes |
| Satis HouseBirmingham, B46 1TH | 4.3 miles | 31 | 48% | 74% | Yes |
| Hazelwood Group PracticeBirmingham, B46 3LD | 4.7 miles | 14 | 28% | 71% | Yes |
| Riverside SurgeryTamworth, B79 7BH | 4.8 miles | 19 | 85% | 64% | Yes |
| The Peel Medical PracticeTamworth, B79 7DJ | 5.0 miles | 44 | 62% | 83% | Yes |
| Green Lane SurgeryBirmingham, B36 0SZ | 5.0 miles | 46 | 49% | 84% | Yes |
| Arran Medical CentreBirmingham, B36 0SZ | 5.0 miles | 44 | 64% | 80% | Yes |
Common questions
Is Pear Tree Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Pear Tree Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01827 872755.
How do patients rate Pear Tree Surgery?
In the 2026 NHS GP Patient Survey, 86% of patients at Pear Tree Surgery said their overall experience was good. The England average is 77%. 51% found it easy to get through by phone (England 57%). Its GPScore is 48 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Pear Tree Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Pear Tree Surgery as Good at its last published inspection (report published 19 January 2024).
What are the opening times of Pear Tree Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 13 June 2023. Bank holidays may differ.
How do I contact Pear Tree Surgery?
Call 01827 872755. You can also book and order repeat prescriptions in the NHS App. The address is 28 Meadow Close, Kingsbury, Tamworth, B78 2NR.
Does Pear Tree Surgery have a branch surgery?
Yes. Pear Tree Surgery also runs The Surgery (103 Knowle Hill, Hurley, Atherstone, CV9 2JA). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Pear Tree Surgery?
Around 10,484 patients are registered (January 2025). The surgery is part of Warwickshire Rural PCN, a group of local surgeries that share staff and services, in the Coventry and Warwickshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.