GP surgery in Rother
Rye Medical Centre
Kiln Drive, Rye Foreign, Rye, TN31 7SQ
Scores 84 out of 100, excellent for a GP surgery in England. 88% of patients say their experience is good and 87% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2017. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 84
- Easy to get through on the phone92
- Easy to contact online88
- Good experience of getting in touch89
- Did not wait too long for the appointment51
Quality of care 77
- Patients rate the surgery as good82
- Patients got what they needed70
- Doctors and nurses listen63
- Patients trust the staff78
- Inspection rating (Good)50
- Health checks and screening done43
- Meets NHS clinical targets27
- Children vaccinated on time92
What patients say
124 patients answered the 2026 NHS survey about this surgery.
87%
find the phone easy
well above the England average (57%)
88%
say their experience is good
well above the England average (77%)
-5
change since last year
2025: 93% · 2026: 88%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 87% | 57% | 82% |
| Easy to contact via website | 76% | 58% | 77% |
| Easy to contact via NHS App | 78% | 54% | 81% |
| Reception staff helpful | 96% | 85% | 95% |
| Seeing the same person | |||
| Has a preferred clinician | 42% | 31% | 55% |
| Sees preferred clinician | 45% | 42% | 36% |
| What happened when they got in touch | |||
| Knew what would happen next | 92% | 84% | 95% |
| Next steps within 2 days | 95% | 93% | 97% |
| Good experience of contacting | 89% | 73% | 88% |
| The appointment | |||
| Offered a choice of time or day | 79% | 57% | 67% |
| Waiting time was about right | 72% | 69% | 64% |
| Remote appointment | 7% | 26% | 12% |
| The doctor or nurse | |||
| Good at listening | 90% | 87% | 98% |
| Treated with care and concern | 89% | 86% | 97% |
| Considered mental wellbeing | 83% | 75% | 79% |
| Had all the information needed | 98% | 92% | 98% |
| Confidence and trust | 97% | 93% | 98% |
| Involved in decisions | 97% | 92% | 95% |
| Needs were met | 94% | 90% | 98% |
| Overall | |||
| Overall experience good | 88% | 77% | 93% |
| Living with a long-term condition | |||
| Confident managing conditions | 84% | 79% | 85% |
| Supported by local services | 64% | 70% | 70% |
| Discussed managing condition | 32% | 43% | 53% |
| Agreed a care plan | 51% | 46% | 45% |
Green means at least 2 points better than England, red at least 2 points worse. With about 124 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:30am to 6:30pm |
| Tuesday | 8:30am to 6:30pm |
| Wednesday | 8:30am to 6:30pm |
| Thursday | 8:30am to 6:30pm |
| Friday | 8:30am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 24 June 2024. Bank holidays may differ.
- Address
- Kiln Drive, Rye Foreign, Rye, TN31 7SQ
- Phone
- 01797 223333
- [email protected]
- Website
- www.ryemedicalcentre.com
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Rural Rother PCN (a group of local surgeries that share services)
- NHS code
- G81051 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Brede Branch Surgery
- The Surgery, Brede Village Hall, Cackle Street, Rye, TN31 6DX
- Ferguson
- The Surgery, Memorial Hall Lydd Road, Camber, Rye, TN31 7RJ
- Icklesham Branch Surgery
- The Surgery, Icklesham Village Hall, Workhouse Lane, Winchelsea, TN36 4BJ
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 22 March 2017
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 24.8% | 15.2% |
| Diabetes | 9.1% | 7.9% |
| Asthma | 6.5% | 6.6% |
| COPD | 3.1% | 1.9% |
| Coronary heart disease | 4.6% | 3.0% |
| Depression | 17.7% | 14.3% |
| Obesity | 11.6% | 13.9% |
| Smoking | 14.1% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 72% | 67% |
| Cervical screening, women 50-64 | 70% | 75% |
| Blood pressure controlled (hypertension, under 80) | 57% | 68% |
| Blood pressure checked in last 5 years (45+) | 86% | 87% |
| Diabetes: blood pressure on target | 77% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 58% | 57% |
| Diabetes: annual foot check | 83% | 78% |
| Asthma: annual review | 64% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Rye Medical Centrethis surgery | – | 84 | 87% | 88% | Yes |
| Ferry Road Health CentreRye, TN31 7DN | 0.8 miles | 75 | 63% | 87% | Yes |
| Northiam SurgeryRye, TN31 6ND | 5.7 miles | 99 | 99% | 99% | Yes |
| Ivy Court SurgeryTenterden, TN30 6RB | 7.5 miles | 57 | 55% | 82% | Yes |
| Woodchurch SurgeryAshford, TN26 3SF | 8.0 miles | 99 | 97% | 98% | Yes |
| The Hill SurgeryHastings, TN35 5BH | 8.1 miles | 11 | 28% | 63% | Yes |
| Sedlescombe & Westfield SurgeriesBattle, TN33 0PW | 8.7 miles | 60 | 61% | 81% | Yes |
| Hamstreet SurgeryAshford, TN26 2NJ | 9.0 miles | 99 | 98% | 99% | Yes |
| Oak HallNew Romney, TN28 8BW | 9.2 miles | 67 | 67% | 82% | Yes |
| Priory Road SurgeryHastings, TN34 3JJ | 9.3 miles | 82 | 75% | 89% | No |
Northiam Surgery is 5.7 miles away, scores 99 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Rye Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Rye Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01797 223333.
How do patients rate Rye Medical Centre?
In the 2026 NHS GP Patient Survey, 88% of patients at Rye Medical Centre said their overall experience was good. The England average is 77%. 87% found it easy to get through by phone (England 57%). Its GPScore is 84 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Rye Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Rye Medical Centre as Good at its last published inspection (report published 22 March 2017).
What are the opening times of Rye Medical Centre?
Reception is open Monday 8:30am to 6:30pm, Tuesday 8:30am to 6:30pm, Wednesday 8:30am to 6:30pm, Thursday 8:30am to 6:30pm, Friday 8:30am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 24 June 2024. Bank holidays may differ.
How do I contact Rye Medical Centre?
Call 01797 223333 or visit its website, www.ryemedicalcentre.com. You can also book and order repeat prescriptions in the NHS App. The address is Kiln Drive, Rye Foreign, Rye, TN31 7SQ.
Does Rye Medical Centre have a branch surgery?
Yes. Rye Medical Centre also runs Brede Branch Surgery (The Surgery, Brede Village Hall, Cackle Street, Rye, TN31 6DX) and Ferguson (The Surgery, Memorial Hall Lydd Road, Camber, Rye, TN31 7RJ) and Icklesham Branch Surgery (The Surgery, Icklesham Village Hall, Workhouse Lane, Winchelsea, TN36 4BJ). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Rye Medical Centre?
Around 7,207 patients are registered (January 2025). The surgery is part of Rural Rother PCN, a group of local surgeries that share staff and services, in the Surrey and Sussex NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.