GP surgery in Babergh
Siam Surgery
Sudbury Community Health Centre, Church Field Road, Sudbury, CO10 2DZ
Scores 71 out of 100, good for a GP surgery in England. 87% of patients say their experience is good and 59% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2025. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 65
- Easy to get through on the phone45
- Easy to contact online16
- Good experience of getting in touch77
- Did not wait too long for the appointment80
Quality of care 76
- Patients rate the surgery as good79
- Patients got what they needed56
- Doctors and nurses listen50
- Patients trust the staff62
- Inspection rating (Good)50
- Health checks and screening done61
- Meets NHS clinical targets92
- Children vaccinated on time87
What patients say
125 patients answered the 2026 NHS survey about this surgery.
59%
find the phone easy
above the England average (57%)
87%
say their experience is good
well above the England average (77%)
+3
change since last year
2025: 85% · 2026: 87%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 59% | 57% | 64% |
| Easy to contact via website | 41% | 58% | 46% |
| Easy to contact via NHS App | 55% | 54% | 49% |
| Reception staff helpful | 94% | 85% | 83% |
| Seeing the same person | |||
| Has a preferred clinician | 33% | 31% | 38% |
| Sees preferred clinician | 50% | 42% | 49% |
| What happened when they got in touch | |||
| Knew what would happen next | 90% | 84% | 89% |
| Next steps within 2 days | 94% | 93% | 95% |
| Good experience of contacting | 84% | 73% | 80% |
| The appointment | |||
| Offered a choice of time or day | 63% | 57% | 59% |
| Waiting time was about right | 82% | 69% | 73% |
| Remote appointment | 10% | 26% | 18% |
| The doctor or nurse | |||
| Good at listening | 88% | 87% | 88% |
| Treated with care and concern | 85% | 86% | 88% |
| Considered mental wellbeing | 75% | 75% | 70% |
| Had all the information needed | 94% | 92% | 89% |
| Confidence and trust | 95% | 93% | 90% |
| Involved in decisions | 89% | 92% | 86% |
| Needs were met | 92% | 90% | 87% |
| Overall | |||
| Overall experience good | 87% | 77% | 85% |
| Living with a long-term condition | |||
| Confident managing conditions | 86% | 79% | 73% |
| Supported by local services | 80% | 70% | 68% |
| Discussed managing condition | 43% | 43% | 49% |
| Agreed a care plan | 32% | 46% | 30% |
Green means at least 2 points better than England, red at least 2 points worse. With about 125 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8am to 8pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | 1pm to 5pm |
| Sunday | Closed |
Confirmed by the surgery on 5 November 2022. Bank holidays may differ.
- Address
- Sudbury Community Health Centre, Church Field Road, Sudbury, CO10 2DZ
- Phone
- 01787 322420
- [email protected]
- Website
- www.siamsurgery.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Sudbury and West Suffolk Rural PCN (a group of local surgeries that share services)
- NHS code
- D83075 · NHS profile
Access and facilities
- Disabled parking
- Disabled toilet
- Step-free access
- Wheelchair access
- Parent and child parking
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 16.4% | 15.2% |
| Diabetes | 8.6% | 7.9% |
| Asthma | 7.6% | 6.6% |
| COPD | 2.4% | 1.9% |
| Coronary heart disease | 3.1% | 3.0% |
| Depression | 17.7% | 14.3% |
| Obesity | 13.6% | 13.9% |
| Smoking | 15.2% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 75% | 67% |
| Cervical screening, women 50-64 | 77% | 75% |
| Blood pressure controlled (hypertension, under 80) | 70% | 68% |
| Blood pressure checked in last 5 years (45+) | 91% | 87% |
| Diabetes: blood pressure on target | 77% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 59% | 57% |
| Diabetes: annual foot check | 83% | 78% |
| Asthma: annual review | 72% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Siam Surgerythis surgery | – | 71 | 59% | 87% | Yes |
| Hardwicke House Group PracticeSudbury, CO10 2AY | 1.2 miles | 55 | 48% | 79% | Yes |
| Glemsford SurgerySudbury, CO10 7RF | 5.1 miles | 29 | 39% | 67% | – |
| Clare Guildhall SurgerySudbury, CO10 8NY | 7.4 miles | 66 | 84% | 81% | Yes |
| Hedingham Medical CentreHalstead, CO9 3BY | 7.6 miles | 60 | 54% | 83% | Yes |
| Bildeston Health CentreIpswich, IP7 7EX | 7.8 miles | 98 | 90% | 95% | Yes |
| Hadleigh Health CentreIpswich, IP7 5DN | 8.7 miles | 93 | 76% | 90% | Yes |
| The Pump House SurgeryColchester, CO6 2SW | 8.7 miles | 39 | 46% | 76% | Yes |
| The Elizabeth Courtauld SurgeryHalstead, CO9 1EX | 8.8 miles | 51 | 48% | 79% | Yes |
| Mill Road SurgeryColchester, CO4 5LE | 11.3 miles | 60 | 50% | 84% | Yes |
Bildeston Health Centre is 7.8 miles away, scores 98 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Siam Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Siam Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01787 322420.
How do patients rate Siam Surgery?
In the 2026 NHS GP Patient Survey, 87% of patients at Siam Surgery said their overall experience was good. The England average is 77%. 59% found it easy to get through by phone (England 57%). Its GPScore is 71 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Siam Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Siam Surgery as Good at its last published inspection (report published 3 November 2025).
What are the opening times of Siam Surgery?
Reception is open Monday 8am to 8pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday 1pm to 5pm, Sunday closed. The surgery last confirmed these times on 5 November 2022. Bank holidays may differ.
How do I contact Siam Surgery?
Call 01787 322420 or visit its website, www.siamsurgery.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Sudbury Community Health Centre, Church Field Road, Sudbury, CO10 2DZ.
How many patients are registered at Siam Surgery?
Around 12,713 patients are registered (January 2025). The surgery is part of Sudbury and West Suffolk Rural PCN, a group of local surgeries that share staff and services, in the Norfolk and Suffolk NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.