GP surgery in Westminster
Soho Square General Practice
1st Floor, 1 Frith Street, London, W1D 3HZ
Scores 70 out of 100, good for a GP surgery in England. 88% of patients say their experience is good and 77% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2021. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 70
- Easy to get through on the phone77
- Easy to contact online39
- Good experience of getting in touch82
- Did not wait too long for the appointment49
Quality of care 66
- Patients rate the surgery as good80
- Patients got what they needed67
- Doctors and nurses listen65
- Patients trust the staff84
- Inspection rating (Good)50
- Health checks and screening done8
- Meets NHS clinical targets37
- Children vaccinated on time14
What patients say
89 patients answered the 2026 NHS survey about this surgery.
77%
find the phone easy
well above the England average (57%)
88%
say their experience is good
well above the England average (77%)
+18
change since last year
2025: 70% · 2026: 88%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 77% | 57% | 66% |
| Easy to contact via website | 54% | 58% | 36% |
| Easy to contact via NHS App | 58% | 54% | 36% |
| Reception staff helpful | 93% | 85% | 84% |
| Seeing the same person | |||
| Has a preferred clinician | 32% | 31% | 32% |
| Sees preferred clinician | 70% | 42% | 26% |
| What happened when they got in touch | |||
| Knew what would happen next | 80% | 84% | 81% |
| Next steps within 2 days | 91% | 93% | 86% |
| Good experience of contacting | 86% | 73% | 61% |
| The appointment | |||
| Offered a choice of time or day | 76% | 57% | 65% |
| Waiting time was about right | 71% | 69% | 51% |
| Remote appointment | 21% | 26% | 23% |
| The doctor or nurse | |||
| Good at listening | 91% | 87% | 83% |
| Treated with care and concern | 89% | 86% | 79% |
| Considered mental wellbeing | 83% | 75% | 74% |
| Had all the information needed | 95% | 92% | 90% |
| Confidence and trust | 98% | 93% | 91% |
| Involved in decisions | 94% | 92% | 88% |
| Needs were met | 93% | 90% | 83% |
| Overall | |||
| Overall experience good | 88% | 77% | 70% |
| Living with a long-term condition | |||
| Confident managing conditions | 80% | 79% | 69% |
| Supported by local services | 78% | 70% | 49% |
| Discussed managing condition | 60% | 43% | 56% |
| Agreed a care plan | 58% | 46% | 32% |
Green means at least 2 points better than England, red at least 2 points worse. With about 89 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 8 July 2025. Bank holidays may differ.
- Address
- 1st Floor, 1 Frith Street, London, W1D 3HZ
- Phone
- 020 3405 6570
- [email protected]
- Website
- sohosquaregp.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- West End & Marylebone PCN (a group of local surgeries that share services)
- NHS code
- E87714 · NHS profile
Access and facilities
- Disability awareness and equality training for staff
- Translation services
- Tube station nearby
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 6.7% | 15.2% |
| Diabetes | 3.7% | 7.9% |
| Asthma | 2.5% | 6.6% |
| COPD | 0.7% | 1.9% |
| Coronary heart disease | 0.9% | 3.0% |
| Depression | 6.2% | 14.3% |
| Obesity | 3.5% | 13.9% |
| Smoking | 15.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 37% | 67% |
| Cervical screening, women 50-64 | 59% | 75% |
| Blood pressure controlled (hypertension, under 80) | 66% | 68% |
| Blood pressure checked in last 5 years (45+) | 61% | 87% |
| Diabetes: blood pressure on target | 75% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 65% | 57% |
| Diabetes: annual foot check | 76% | 78% |
| Asthma: annual review | 55% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Soho Square General Practicethis surgery | – | 70 | 77% | 88% | Yes |
| Great Chapel Street Medical CentreLondon, W1D 3HZ | under 0.1 miles | 100 | 91% | 93% | Yes |
| Soho Centre for Health and CareLondon, W1D 3QS | under 0.1 miles | 44 | 81% | 78% | Yes |
| Covent Garden Medical CentreLondon, WC2H 9AA | 0.3 miles | 24 | 74% | 74% | Yes |
| Museum PracticeLondon, WC1B 3BA | 0.4 miles | 89 | 96% | 89% | Yes |
| Gower Street PracticeLondon, WC1E 6DP | 0.4 miles | 40 | 55% | 76% | Yes |
| Ridgmount PracticeLondon, WC1E 7AA | 0.4 miles | 67 | 82% | 65% | Yes |
| Kings College Health CentreLondon, WC2B 4PJ | 0.6 miles | 75 | 85% | 71% | Yes |
| Fitzrovia Medical CentreLondon, W1T 6EU | 0.6 miles | 20 | 62% | 78% | Yes |
| St Philips Medical CentreLondon, WC2A 2AZ | 0.7 miles | 77 | 88% | 86% | Yes |
Great Chapel Street Medical Centre is under 0.1 miles away, scores 100 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Soho Square General Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Soho Square General Practice was taking on new patients. You can register online through the NHS website or call the surgery on 020 3405 6570.
How do patients rate Soho Square General Practice?
In the 2026 NHS GP Patient Survey, 88% of patients at Soho Square General Practice said their overall experience was good. The England average is 77%. 77% found it easy to get through by phone (England 57%). Its GPScore is 70 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Soho Square General Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Soho Square General Practice as Good at its last published inspection (report published 31 December 2021).
What are the opening times of Soho Square General Practice?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 8 July 2025. Bank holidays may differ.
How do I contact Soho Square General Practice?
Call 020 3405 6570 or visit its website, sohosquaregp.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 1st Floor, 1 Frith Street, London, W1D 3HZ.
How many patients are registered at Soho Square General Practice?
Around 6,200 patients are registered (January 2025). The surgery is part of West End & Marylebone PCN, a group of local surgeries that share staff and services, in the West and North London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.