GP surgery in Isle of Wight
South Wight Medical Practice
Brighstone Surgery, New Road, Brighstone, Newport, PO30 4BB
Scores 42 out of 100, average for a GP surgery in England. 74% of patients say their experience is good and 72% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2017. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 53
- Easy to get through on the phone68
- Easy to contact online48
- Good experience of getting in touch56
- Did not wait too long for the appointment33
Quality of care 29
- Patients rate the surgery as good33
- Patients got what they needed29
- Doctors and nurses listen44
- Patients trust the staff37
- Inspection rating (Good)50
- Health checks and screening done38
- Meets NHS clinical targets43
- Children vaccinated on time27
What patients say
121 patients answered the 2026 NHS survey about this surgery.
72%
find the phone easy
well above the England average (57%)
74%
say their experience is good
below the England average (77%)
-10
change since last year
2025: 84% · 2026: 74%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 72% | 57% | 67% |
| Easy to contact via website | 57% | 58% | 58% |
| Easy to contact via NHS App | 50% | 54% | 35% |
| Reception staff helpful | 86% | 85% | 89% |
| Seeing the same person | |||
| Has a preferred clinician | 17% | 31% | 36% |
| Sees preferred clinician | 31% | 42% | 67% |
| What happened when they got in touch | |||
| Knew what would happen next | 80% | 84% | 96% |
| Next steps within 2 days | 89% | 93% | 96% |
| Good experience of contacting | 78% | 73% | 82% |
| The appointment | |||
| Offered a choice of time or day | 38% | 57% | 52% |
| Waiting time was about right | 66% | 69% | 61% |
| Remote appointment | 36% | 26% | 26% |
| The doctor or nurse | |||
| Good at listening | 87% | 87% | 95% |
| Treated with care and concern | 88% | 86% | 90% |
| Considered mental wellbeing | 67% | 75% | 82% |
| Had all the information needed | 90% | 92% | 93% |
| Confidence and trust | 92% | 93% | 97% |
| Involved in decisions | 90% | 92% | 100% |
| Needs were met | 88% | 90% | 97% |
| Overall | |||
| Overall experience good | 74% | 77% | 84% |
| Living with a long-term condition | |||
| Confident managing conditions | 89% | 79% | 82% |
| Supported by local services | 71% | 70% | 71% |
| Discussed managing condition | 28% | 43% | 41% |
| Agreed a care plan | 45% | 46% | 58% |
Green means at least 2 points better than England, red at least 2 points worse. With about 121 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 1pm 2pm to 6:30pm |
| Tuesday | 8am to 1pm |
| Wednesday | 8am to 1pm 2pm to 6:30pm |
| Thursday | 8am to 1pm |
| Friday | 8am to 1pm 2pm to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 23 October 2025. Bank holidays may differ.
- Address
- Brighstone Surgery, New Road, Brighstone, Newport, PO30 4BB
- Phone
- 01983 740219
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- South (Iw) PCN (a group of local surgeries that share services)
- NHS code
- J84016 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Dr South Wight Medical Practice
- Niton Surgery, Blackgang Road, Niton, Ventnor, PO38 2BN · 01983 730257
- Dr South Wight Medical Practice
- Godshill Surgery, 2 Yarborough Close, Godshill, Ventnor, PO38 3HS · 01983 840625
Access and facilities
- Induction loop
- Wheelchair access
- Baby changing facility
- Baby changing facility
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 24 January 2017
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 30.9% | 15.2% |
| Diabetes | 9.0% | 7.9% |
| Asthma | 8.9% | 6.6% |
| COPD | 2.3% | 1.9% |
| Coronary heart disease | 4.6% | 3.0% |
| Depression | 11.3% | 14.3% |
| Obesity | 18.7% | 13.9% |
| Smoking | 8.9% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 75% | 67% |
| Cervical screening, women 50-64 | 75% | 75% |
| Blood pressure controlled (hypertension, under 80) | 65% | 68% |
| Blood pressure checked in last 5 years (45+) | 94% | 87% |
| Diabetes: blood pressure on target | 70% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 58% | 57% |
| Diabetes: annual foot check | 82% | 78% |
| Asthma: annual review | 68% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| South Wight Medical Practicethis surgery | – | 42 | 72% | 74% | Yes |
| Newport Health CentreNewport, PO30 1NR | 5.1 miles | 15 | 47% | 68% | Yes |
| Wight Primary Partnerships LtdFreshwater, PO40 9DT | 6.3 miles | 75 | 72% | 84% | Yes |
| Cowes Medical CentreCowes, PO31 7ER | 8.6 miles | 13 | 22% | 61% | Yes |
| Ventnor Medical PracticeVentnor, PO38 1EZ | 9.0 miles | 51 | 65% | 81% | Yes |
| Solent NHS Trust T/A Medina HealthcareRyde, PO33 4NW | 9.2 miles | 48 | 59% | 78% | Yes |
| East Cowes Medical CentreEast Cowes, PO32 6RP | 9.3 miles | 67 | 67% | 87% | Yes |
| The Bay Medical PracticeSandown, PO36 9GA | 10.3 miles | 30 | 48% | 77% | Yes |
| Chawton House SurgeryLymington, SO41 9ND | 10.4 miles | 85 | 77% | 85% | Yes |
| Wistaria & Milford SurgeriesLymington, SO41 9GJ | 10.5 miles | 52 | 55% | 86% | Yes |
Wight Primary Partnerships Ltd is 6.3 miles away, scores 75 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is South Wight Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), South Wight Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01983 740219.
How do patients rate South Wight Medical Practice?
In the 2026 NHS GP Patient Survey, 74% of patients at South Wight Medical Practice said their overall experience was good. The England average is 77%. 72% found it easy to get through by phone (England 57%). Its GPScore is 42 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for South Wight Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated South Wight Medical Practice as Good at its last published inspection (report published 24 January 2017).
What are the opening times of South Wight Medical Practice?
Reception is open Monday 8am to 1pm 2pm to 6:30pm, Tuesday 8am to 1pm, Wednesday 8am to 1pm 2pm to 6:30pm, Thursday 8am to 1pm, Friday 8am to 1pm 2pm to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 23 October 2025. Bank holidays may differ.
How do I contact South Wight Medical Practice?
Call 01983 740219. You can also book and order repeat prescriptions in the NHS App. The address is Brighstone Surgery, New Road, Brighstone, Newport, PO30 4BB.
Does South Wight Medical Practice have a branch surgery?
Yes. South Wight Medical Practice also runs Dr South Wight Medical Practice (Niton Surgery, Blackgang Road, Niton, Ventnor, PO38 2BN) and Dr South Wight Medical Practice (Godshill Surgery, 2 Yarborough Close, Godshill, Ventnor, PO38 3HS). Patients register with the practice and can usually be seen at either site.
How many patients are registered at South Wight Medical Practice?
Around 6,462 patients are registered (January 2025). The surgery is part of South (Iw) PCN, a group of local surgeries that share staff and services, in the Hampshire and Isle of Wight NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.