GP surgery in Sheerness
St Georges Medical Centre
55 St. Georges Avenue, Sheerness, ME12 1QU
Scores 5 out of 100, poor for a GP surgery in England. 63% of patients say their experience is good and 22% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2021. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 8
- Easy to get through on the phone1
- Easy to contact online12
- Good experience of getting in touch5
- Did not wait too long for the appointment36
Quality of care 5
- Patients rate the surgery as good9
- Patients got what they needed7
- Doctors and nurses listen11
- Patients trust the staff1
- Inspection rating (Good)50
- Health checks and screening done46
- Meets NHS clinical targets6
- Children vaccinated on time33
What patients say
107 patients answered the 2026 NHS survey about this surgery.
22%
find the phone easy
well below the England average (57%)
63%
say their experience is good
well below the England average (77%)
+24
change since last year
2025: 39% · 2026: 63%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 22% | 57% | 11% |
| Easy to contact via website | 38% | 58% | 42% |
| Easy to contact via NHS App | 21% | 54% | 29% |
| Reception staff helpful | 68% | 85% | 50% |
| Seeing the same person | |||
| Has a preferred clinician | 22% | 31% | 24% |
| Sees preferred clinician | 22% | 42% | 17% |
| What happened when they got in touch | |||
| Knew what would happen next | 73% | 84% | 62% |
| Next steps within 2 days | 97% | 93% | 84% |
| Good experience of contacting | 52% | 73% | 27% |
| The appointment | |||
| Offered a choice of time or day | 23% | 57% | 15% |
| Waiting time was about right | 67% | 69% | 25% |
| Remote appointment | 49% | 26% | 66% |
| The doctor or nurse | |||
| Good at listening | 78% | 87% | 74% |
| Treated with care and concern | 73% | 86% | 69% |
| Considered mental wellbeing | 47% | 75% | 53% |
| Had all the information needed | 80% | 92% | 77% |
| Confidence and trust | 78% | 93% | 79% |
| Involved in decisions | 81% | 92% | 72% |
| Needs were met | 81% | 90% | 76% |
| Overall | |||
| Overall experience good | 63% | 77% | 39% |
| Living with a long-term condition | |||
| Confident managing conditions | 70% | 79% | 50% |
| Supported by local services | 55% | 70% | 42% |
| Discussed managing condition | 33% | 43% | 22% |
| Agreed a care plan | 35% | 46% | 22% |
Green means at least 2 points better than England, red at least 2 points worse. With about 107 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:45am to 6:30pm |
| Tuesday | 8:45am to 6:30pm |
| Wednesday | 8:45am to 6:30pm |
| Thursday | 8:45am to 6:30pm |
| Friday | 8:45am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 14 September 2017. Bank holidays may differ.
- Address
- 55 St. Georges Avenue, Sheerness, ME12 1QU
- Phone
- 01795 582880
- [email protected]
- Website
- www.saintgeorgesmedicalcentre.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Sheppey PCN (a group of local surgeries that share services)
- NHS code
- G82057 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- 36 Leysdown Road Leysdown Sheerness, Sheppey
- Leysdown on Sea, Sheerness, ME12 4RE · 01795 510371
- 5 Jetty Road Warden Bay Leysdown, Sheppey
- Warden, Sheerness, ME12 4PS · 0844 4773084
- 62 High Street Eastchurch Sheerness, Sheppey
- Eastchurch, Sheerness, ME12 4BN · 01795 880482
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 10 September 2021
This rating is 5 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 18.6% | 15.2% |
| Diabetes | 12.1% | 7.9% |
| Asthma | 7.0% | 6.6% |
| COPD | 3.8% | 1.9% |
| Coronary heart disease | 3.7% | 3.0% |
| Depression | 22.2% | 14.3% |
| Obesity | 18.6% | 13.9% |
| Smoking | 23.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 70% | 67% |
| Cervical screening, women 50-64 | 64% | 75% |
| Blood pressure controlled (hypertension, under 80) | 73% | 68% |
| Blood pressure checked in last 5 years (45+) | 88% | 87% |
| Diabetes: blood pressure on target | 75% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 49% | 57% |
| Diabetes: annual foot check | 73% | 78% |
| Asthma: annual review | 73% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| St Georges Medical Centrethis surgery | – | 5 | 22% | 63% | Yes |
| The Om Medical CentreSheerness, ME12 1UA | 0.2 miles | 13 | 51% | 65% | Yes |
| Vel SurgerySheerness, ME12 1UP | 0.2 miles | 75 | 85% | 89% | Yes |
| Sheerness Health CentreSheerness, ME12 1UP | 0.2 miles | 5 | 28% | 58% | Yes |
| Sheppey Healthy Living CentreSheerness, ME12 1HH | 0.3 miles | 17 | 32% | 72% | Yes |
| Grovehurst HealthSittingbourne, ME10 2ST | 5.2 miles | 39 | 43% | 78% | Yes |
| Green Porch Medical PartnershipSittingbourne, ME10 2HA | 5.7 miles | 1 | 37% | 54% | Yes |
| The Meads Medical PracticeSittingbourne, ME10 5AA | 6.2 miles | 13 | 32% | 68% | Yes |
| Shoebury PracticeSouthend-on-Sea, SS3 9BX | 6.6 miles | 78 | 79% | 83% | Yes |
| Dr Kumar & Ptnr - Shoebury Health CentreSouthend-on-Sea, SS3 9BX | 6.6 miles | 70 | 69% | 88% | Yes |
Vel Surgery is 0.2 miles away, scores 75 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is St Georges Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), St Georges Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01795 582880.
How do patients rate St Georges Medical Centre?
In the 2026 NHS GP Patient Survey, 63% of patients at St Georges Medical Centre said their overall experience was good. The England average is 77%. 22% found it easy to get through by phone (England 57%). Its GPScore is 5 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for St Georges Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated St Georges Medical Centre as Good at its last published inspection (report published 10 September 2021).
What are the opening times of St Georges Medical Centre?
Reception is open Monday 8:45am to 6:30pm, Tuesday 8:45am to 6:30pm, Wednesday 8:45am to 6:30pm, Thursday 8:45am to 6:30pm, Friday 8:45am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 14 September 2017. Bank holidays may differ.
How do I contact St Georges Medical Centre?
Call 01795 582880 or visit its website, www.saintgeorgesmedicalcentre.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 55 St. Georges Avenue, Sheerness, ME12 1QU.
Does St Georges Medical Centre have a branch surgery?
Yes. St Georges Medical Centre also runs 36 Leysdown Road Leysdown Sheerness, Sheppey (Leysdown on Sea, Sheerness, ME12 4RE) and 5 Jetty Road Warden Bay Leysdown, Sheppey (Warden, Sheerness, ME12 4PS) and 62 High Street Eastchurch Sheerness, Sheppey (Eastchurch, Sheerness, ME12 4BN). Patients register with the practice and can usually be seen at either site.
How many patients are registered at St Georges Medical Centre?
Around 10,919 patients are registered (January 2025). The surgery is part of Sheppey PCN, a group of local surgeries that share staff and services, in the Kent and Medway NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.