GP surgery in Cornwall
St Keverne Health Centre
The Health Centre, St. Keverne, Helston, TR12 6PB
Scores 90 out of 100, excellent for a GP surgery in England. 89% of patients say their experience is good and 83% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2019. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 86
- Easy to get through on the phone87
- Easy to contact online71
- Good experience of getting in touch68
- Did not wait too long for the appointment88
Quality of care 91
- Patients rate the surgery as good84
- Patients got what they needed92
- Doctors and nurses listen84
- Patients trust the staff91
- Inspection rating (Good)50
- Health checks and screening done73
- Meets NHS clinical targets57
- Children vaccinated on time64
What patients say
121 patients answered the 2026 NHS survey about this surgery.
83%
find the phone easy
well above the England average (57%)
89%
say their experience is good
well above the England average (77%)
-4
change since last year
2025: 93% · 2026: 89%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 83% | 57% | 72% |
| Easy to contact via website | 67% | 58% | 61% |
| Easy to contact via NHS App | 55% | 54% | 53% |
| Reception staff helpful | 86% | 85% | 96% |
| Seeing the same person | |||
| Has a preferred clinician | 42% | 31% | 44% |
| Sees preferred clinician | 58% | 42% | 64% |
| What happened when they got in touch | |||
| Knew what would happen next | 93% | 84% | 97% |
| Next steps within 2 days | 94% | 93% | 100% |
| Good experience of contacting | 81% | 73% | 89% |
| The appointment | |||
| Offered a choice of time or day | 64% | 57% | 79% |
| Waiting time was about right | 86% | 69% | 89% |
| Remote appointment | 24% | 26% | 18% |
| The doctor or nurse | |||
| Good at listening | 94% | 87% | 95% |
| Treated with care and concern | 94% | 86% | 94% |
| Considered mental wellbeing | 77% | 75% | 89% |
| Had all the information needed | 95% | 92% | 95% |
| Confidence and trust | 98% | 93% | 96% |
| Involved in decisions | 100% | 92% | 100% |
| Needs were met | 97% | 90% | 96% |
| Overall | |||
| Overall experience good | 89% | 77% | 93% |
| Living with a long-term condition | |||
| Confident managing conditions | 81% | 79% | 72% |
| Supported by local services | 85% | 70% | 81% |
| Discussed managing condition | 50% | 43% | 48% |
| Agreed a care plan | 40% | 46% | 41% |
Green means at least 2 points better than England, red at least 2 points worse. With about 121 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 1pm 2pm to 6:30pm |
| Tuesday | 8am to 1pm 2pm to 6:30pm |
| Wednesday | 8am to 1pm 2pm to 6:30pm |
| Thursday | 8am to 1pm 2pm to 6:30pm |
| Friday | 8am to 1pm 2pm to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 21 October 2022. Bank holidays may differ.
- Address
- The Health Centre, St. Keverne, Helston, TR12 6PB
- Phone
- 01326 280205
- [email protected]
- Website
- www.stkevernehealthcentre.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Isles of Scilly & South Kerrier PCN (a group of local surgeries that share services)
- NHS code
- L82057 · NHS profile
Access and facilities
- Disabled parking
- Disabled toilet
- Step-free access
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 3 May 2019
This rating is 7 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 20.8% | 15.2% |
| Diabetes | 8.4% | 7.9% |
| Asthma | 8.7% | 6.6% |
| COPD | 3.1% | 1.9% |
| Coronary heart disease | 5.8% | 3.0% |
| Depression | 8.7% | 14.3% |
| Obesity | 17.2% | 13.9% |
| Smoking | 12.7% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 78% | 67% |
| Cervical screening, women 50-64 | 80% | 75% |
| Blood pressure controlled (hypertension, under 80) | 75% | 68% |
| Blood pressure checked in last 5 years (45+) | 91% | 87% |
| Diabetes: blood pressure on target | 80% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 65% | 57% |
| Diabetes: annual foot check | 90% | 78% |
| Asthma: annual review | 68% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| St Keverne Health Centrethis surgery | – | 90 | 83% | 89% | Yes |
| Westover SurgeryFalmouth, TR11 4QJ | 7.0 miles | 46 | 67% | 77% | Yes |
| The Mullion & Constantine Group PracticeHelston, TR12 7DQ | 7.0 miles | 80 | 77% | 82% | Yes |
| Trescobeas SurgeryFalmouth, TR11 2UN | 7.4 miles | 19 | 45% | 62% | Yes |
| Falmouth Health CentreFalmouth, TR11 2LH | 7.5 miles | 66 | 79% | 89% | Yes |
| Penryn SurgeryPenryn, TR10 8HX | 8.2 miles | 82 | 68% | 90% | Yes |
| Helston Medical CentreHelston, TR13 8AU | 8.7 miles | 31 | 52% | 81% | Yes |
| Cober Valley HealthHelston, TR13 8RT | 8.7 miles | 58 | 75% | 79% | Yes |
| Roseland SurgeriesTruro, TR2 5EE | 10.2 miles | 87 | 91% | 87% | Yes |
| Carnon Downs SurgeryTruro, TR3 6JD | 12.1 miles | 80 | 83% | 87% | Yes |
Common questions
Is St Keverne Health Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), St Keverne Health Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01326 280205.
How do patients rate St Keverne Health Centre?
In the 2026 NHS GP Patient Survey, 89% of patients at St Keverne Health Centre said their overall experience was good. The England average is 77%. 83% found it easy to get through by phone (England 57%). Its GPScore is 90 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for St Keverne Health Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated St Keverne Health Centre as Good at its last published inspection (report published 3 May 2019).
What are the opening times of St Keverne Health Centre?
Reception is open Monday 8am to 1pm 2pm to 6:30pm, Tuesday 8am to 1pm 2pm to 6:30pm, Wednesday 8am to 1pm 2pm to 6:30pm, Thursday 8am to 1pm 2pm to 6:30pm, Friday 8am to 1pm 2pm to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 21 October 2022. Bank holidays may differ.
How do I contact St Keverne Health Centre?
Call 01326 280205 or visit its website, www.stkevernehealthcentre.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is The Health Centre, St. Keverne, Helston, TR12 6PB.
How many patients are registered at St Keverne Health Centre?
Around 2,924 patients are registered (January 2025). The surgery is part of Isles of Scilly & South Kerrier PCN, a group of local surgeries that share staff and services, in the Cornwall and the Isles of Scilly NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.