GP surgery in Swallownest and Aston

Swallownest Health Centre

Worksop Road, Swallownest, Sheffield, S26 4WD

Taking on new patientsInspection: Requires improvement16,137 patients

Scores 67 out of 100, good for a GP surgery in England. 85% of patients say their experience is good and 64% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Requires improvement in 2023. It is taking on new patients.

Good Scores higher than 67% of GP surgeries in England. Based on 109 patient survey replies, the inspection rating and NHS records.

How the score breaks down

Each line is a score out of 100. The England average is 50 and higher is better. How it works

Getting an appointment 59

  • Easy to get through on the phone55
  • Easy to contact online22
  • Good experience of getting in touch75
  • Did not wait too long for the appointment52

Quality of care 75

  • Patients rate the surgery as good71
  • Patients got what they needed91
  • Doctors and nurses listen97
  • Patients trust the staff90
  • Inspection rating (Requires improvement)2
  • Health checks and screening done32
  • Meets NHS clinical targets74
  • Children vaccinated on time92

What patients say

109 patients answered the 2026 NHS survey about this surgery.

64%

find the phone easy

above the England average (57%)

85%

say their experience is good

well above the England average (77%)

+12

change since last year

2025: 73% · 2026: 85%

Getting in touch

Contacted the surgery by phone76%
Had their call answered straight away15%
Gave up or got no answer0%
Knew what would happen next straight away76%

The appointment

Were seen the same day23%
Waited more than a week34%
Were seen face to face84%
Saw a GP (rather than a nurse or other staff)72%
All survey questions, compared with England
What patients saidThis surgeryEnglandLast year
Getting in touch
Easy to get through by phone 64% 57% 59%
Easy to contact via website 45% 58% 43%
Easy to contact via NHS App 53% 54% 47%
Reception staff helpful 92% 85% 87%
Seeing the same person
Has a preferred clinician 28% 31% 38%
Sees preferred clinician 44% 42% 48%
What happened when they got in touch
Knew what would happen next 94% 84% 89%
Next steps within 2 days 92% 93% 94%
Good experience of contacting 84% 73% 71%
The appointment
Offered a choice of time or day 74% 57% 67%
Waiting time was about right 72% 69% 73%
Remote appointment 16% 26% 11%
The doctor or nurse
Good at listening 98% 87% 93%
Treated with care and concern 93% 86% 90%
Considered mental wellbeing 81% 75% 78%
Had all the information needed 95% 92% 95%
Confidence and trust 98% 93% 95%
Involved in decisions 98% 92% 94%
Needs were met 97% 90% 85%
Overall
Overall experience good 85% 77% 73%
Living with a long-term condition
Confident managing conditions 84% 79% 67%
Supported by local services 81% 70% 56%
Discussed managing condition 36% 43% 41%
Agreed a care plan 31% 46% 55%

Green means at least 2 points better than England, red at least 2 points worse. With about 109 replies, a gap of a few points may just be chance.

What patients tell us

From people who use this surgery. Official data cannot tell you these things.

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1 of 10Last time you needed a routine appointment, how long did you wait?

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Opening times and contact

Monday8am to 6:30pm
Tuesday7am to 6:30pm
Wednesday8am to 8:30pm
Thursday8am to 6:30pm
Friday8am to 8:30pm
SaturdayClosed
SundayClosed

Confirmed by the surgery on 20 November 2025. Bank holidays may differ.

Address
Worksop Road, Swallownest, Sheffield, S26 4WD
Phone
0114 433 3888
Website
swallownesthealthcentre.co.uk
Online
Book, order repeat prescriptions and see records in the NHS App
Works with
Rother Valley South PCN (a group of local surgeries that share services)
NHS code
C87008 · NHS profile

Access and facilities

  • Disabled parking
  • Disabled toilet
  • Induction loop
  • Step-free access
  • Wheelchair access
  • Car parking
  • Cycle parking
  • Disabled parking

Pins show each surgery's score. Get directions

Inspection rating

By the Care Quality Commission, the NHS regulator

Requires improvement

overall, from the inspection published 27 September 2023

Read the inspection report

The five questions inspectors ask

Is it safe?Requires improvement
Is it effective?Requires improvement
Is it caring?Good
Is it responsive?Good
Is it well-led?Requires improvement

About the patients

NHS records for the people registered here

16,137registered patients
Poorer than mosthow well off the local area is
83.1years life expectancy locally (England 83.0)

Common health conditions

ConditionHereEngland
Hypertension19.5%15.2%
Diabetes8.4%7.9%
Asthma8.5%6.6%
COPD3.2%1.9%
Coronary heart disease4.2%3.0%
Depression20.6%14.3%
Obesity15.8%13.9%
Smoking11.6%13.5%

Health checks done

CheckHereEngland
Cervical screening, women 25-4974%67%
Cervical screening, women 50-6477%75%
Blood pressure controlled (hypertension, under 80)64%68%
Blood pressure checked in last 5 years (45+)89%87%
Diabetes: blood pressure on target68%75%
Diabetes: blood sugar (HbA1c) on target55%57%
Diabetes: annual foot check71%78%
Asthma: annual review70%66%
SurgeryDistanceScoreEasy by phoneRated goodNew patients
Swallownest Health Centrethis surgery6764%85%Yes
Sothall & Beighton Health CentresSheffield, S20 1HQ2.0 miles1544%73%Yes
Crystal Peaks Medical CentreSheffield, S20 7HZ2.1 miles8768%93%Yes
Treeton Medical CentreRotherham, S60 5PW2.2 miles7770%88%Yes
Woodhouse Medical CentreSheffield, S13 7LY2.3 miles1129%69%Yes
Kiveton Park Medical PracticeSheffield, S26 6QU2.5 miles4160%80%Yes
Killamarsh Medical PracticeSheffield, S21 1DX2.6 miles2848%73%Yes
Handsworth Medical PracticeSheffield, S13 9BZ2.8 miles6354%76%Yes
Waverley Medical CentreRotherham, S60 8GD2.8 milesNo
The Thorpe PracticeSheffield, S20 6PD3.0 miles3055%68%Yes

Crystal Peaks Medical Centre is 2.1 miles away, scores 87 and is taking on new patients. You can usually join any surgery that covers your address.

Common questions

Is Swallownest Health Centre taking on new patients?

Yes. When we last checked its page on the NHS website (20 September 2026), Swallownest Health Centre was taking on new patients. You can register online through the NHS website or call the surgery on 0114 433 3888.

How do patients rate Swallownest Health Centre?

In the 2026 NHS GP Patient Survey, 85% of patients at Swallownest Health Centre said their overall experience was good. The England average is 77%. 64% found it easy to get through by phone (England 57%). Its GPScore is 67 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.

What is the inspection rating for Swallownest Health Centre?

The Care Quality Commission, which inspects GP surgeries in England, rated Swallownest Health Centre as Requires improvement at its last published inspection (report published 27 September 2023).

What are the opening times of Swallownest Health Centre?

Reception is open Monday 8am to 6:30pm, Tuesday 7am to 6:30pm, Wednesday 8am to 8:30pm, Thursday 8am to 6:30pm, Friday 8am to 8:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 20 November 2025. Bank holidays may differ.

How do I contact Swallownest Health Centre?

Call 0114 433 3888 or visit its website, swallownesthealthcentre.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Worksop Road, Swallownest, Sheffield, S26 4WD.

How many patients are registered at Swallownest Health Centre?

Around 16,137 patients are registered (January 2025). The surgery is part of Rother Valley South PCN, a group of local surgeries that share staff and services, in the South Yorkshire NHS area.

Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.