GP surgery in Northumberland
The Adderlane Surgery
Adderlane Road, West Wylam, Prudhoe, NE42 5HR
Scores 98 out of 100, excellent for a GP surgery in England. 94% of patients say their experience is good and 97% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 100
- Easy to get through on the phone99
- Easy to contact online94
- Good experience of getting in touch100
- Did not wait too long for the appointment100
Quality of care 93
- Patients rate the surgery as good95
- Patients got what they needed92
- Doctors and nurses listen94
- Patients trust the staff88
- Inspection rating (Good)50
- Health checks and screening done64
- Meets NHS clinical targets10
- Children vaccinated on time81
What patients say
163 patients answered the 2026 NHS survey about this surgery.
97%
find the phone easy
well above the England average (57%)
94%
say their experience is good
well above the England average (77%)
-6
change since last year
2025: 99% · 2026: 94%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 97% | 57% | 99% |
| Easy to contact via website | 82% | 58% | 81% |
| Easy to contact via NHS App | 70% | 54% | 91% |
| Reception staff helpful | 96% | 85% | 100% |
| Seeing the same person | |||
| Has a preferred clinician | 56% | 31% | 52% |
| Sees preferred clinician | 91% | 42% | 98% |
| What happened when they got in touch | |||
| Knew what would happen next | 97% | 84% | 97% |
| Next steps within 2 days | 98% | 93% | 99% |
| Good experience of contacting | 98% | 73% | 100% |
| The appointment | |||
| Offered a choice of time or day | 90% | 57% | 94% |
| Waiting time was about right | 98% | 69% | 100% |
| Remote appointment | 21% | 26% | 23% |
| The doctor or nurse | |||
| Good at listening | 96% | 87% | 99% |
| Treated with care and concern | 96% | 86% | 99% |
| Considered mental wellbeing | 96% | 75% | 97% |
| Had all the information needed | 97% | 92% | 100% |
| Confidence and trust | 98% | 93% | 99% |
| Involved in decisions | 97% | 92% | 99% |
| Needs were met | 97% | 90% | 100% |
| Overall | |||
| Overall experience good | 94% | 77% | 99% |
| Living with a long-term condition | |||
| Confident managing conditions | 91% | 79% | 87% |
| Supported by local services | 94% | 70% | 94% |
| Discussed managing condition | 63% | 43% | 71% |
| Agreed a care plan | 47% | 46% | 56% |
Green means at least 2 points better than England, red at least 2 points worse. With about 163 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8:30am to 12:30pm 2pm to 6pm |
| Tuesday | 8:30am to 12:30pm 2pm to 6pm |
| Wednesday | 8:30am to noon 3:30pm to 6pm |
| Thursday | 8:30am to 1pm |
| Friday | 8:30am to noon 3:30pm to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 22 November 2024. Bank holidays may differ.
- Address
- Adderlane Road, West Wylam, Prudhoe, NE42 5HR
- Phone
- 01661 836386
- Online
- Book, order repeat prescriptions and see records in the NHS App
- NHS code
- A84614 · NHS profile
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Signing service
- Step-free access
- Wheelchair access
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 14.9% | 15.2% |
| Diabetes | 9.2% | 7.9% |
| Asthma | 9.4% | 6.6% |
| COPD | 2.7% | 1.9% |
| Coronary heart disease | 4.8% | 3.0% |
| Depression | 21.0% | 14.3% |
| Obesity | 13.7% | 13.9% |
| Smoking | 13.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 72% | 67% |
| Cervical screening, women 50-64 | 84% | 75% |
| Blood pressure controlled (hypertension, under 80) | 73% | 68% |
| Blood pressure checked in last 5 years (45+) | 91% | 87% |
| Diabetes: blood pressure on target | 81% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 57% | 57% |
| Diabetes: annual foot check | 62% | 78% |
| Asthma: annual review | 50% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| The Adderlane Surgerythis surgery | – | 98 | 97% | 94% | Yes |
| Riversdale SurgeryPrudhoe, NE42 5DQ | 0.1 mile | 95 | 96% | 93% | Yes |
| Prudhoe Medical GroupPrudhoe, NE42 5PW | 0.3 miles | 90 | 73% | 91% | Yes |
| Crawcrook Medical CentreRyton, NE40 4US | 2.3 miles | 15 | 33% | 62% | Yes |
| Branch End SurgeryStocksfield, NE43 7LL | 2.3 miles | 96 | 93% | 93% | Yes |
| Chopwell Primary Healthcare CentreNewcastle Upon Tyne, NE17 7BU | 3.2 miles | 66 | 90% | 79% | Yes |
| Throckley Primary Care CentreNewcastle Upon Tyne, NE15 9PA | 4.0 miles | 49 | 68% | 75% | Yes |
| Oakfields Health GroupNewcastle Upon Tyne, NE17 7SB | 4.2 miles | 74 | 71% | 83% | Yes |
| Newburn SurgeryNewcastle Upon Tyne, NE15 8LX | 4.4 miles | 39 | 73% | 77% | Yes |
| Oldwell SurgeryBlaydon-on-Tyne, NE21 4RD | 4.9 miles | 65 | 59% | 84% | Yes |
Common questions
Is The Adderlane Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), The Adderlane Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01661 836386.
How do patients rate The Adderlane Surgery?
In the 2026 NHS GP Patient Survey, 94% of patients at The Adderlane Surgery said their overall experience was good. The England average is 77%. 97% found it easy to get through by phone (England 57%). Its GPScore is 98 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for The Adderlane Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated The Adderlane Surgery as Good at its last published inspection (report published 6 August 2026).
What are the opening times of The Adderlane Surgery?
Reception is open Monday 8:30am to 12:30pm 2pm to 6pm, Tuesday 8:30am to 12:30pm 2pm to 6pm, Wednesday 8:30am to noon 3:30pm to 6pm, Thursday 8:30am to 1pm, Friday 8:30am to noon 3:30pm to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 22 November 2024. Bank holidays may differ.
How do I contact The Adderlane Surgery?
Call 01661 836386. You can also book and order repeat prescriptions in the NHS App. The address is Adderlane Road, West Wylam, Prudhoe, NE42 5HR.
How many patients are registered at The Adderlane Surgery?
Around 2,187 patients are registered (January 2025).
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.