GP surgery in Blaydon
Oldwell Surgery
10 Front Street, Winlaton, Blaydon-on-Tyne, NE21 4RD
Scores 65 out of 100, good for a GP surgery in England. 84% of patients say their experience is good and 59% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2023. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 62
- Easy to get through on the phone45
- Easy to contact online51
- Good experience of getting in touch77
- Did not wait too long for the appointment58
Quality of care 68
- Patients rate the surgery as good68
- Patients got what they needed62
- Doctors and nurses listen74
- Patients trust the staff67
- Inspection rating (Good)50
- Health checks and screening done12
- Meets NHS clinical targets82
- Children vaccinated on time80
What patients say
106 patients answered the 2026 NHS survey about this surgery.
59%
find the phone easy
above the England average (57%)
84%
say their experience is good
above the England average (77%)
+7
change since last year
2025: 78% · 2026: 84%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 59% | 57% | 64% |
| Easy to contact via website | 58% | 58% | 59% |
| Easy to contact via NHS App | 53% | 54% | 72% |
| Reception staff helpful | 90% | 85% | 95% |
| Seeing the same person | |||
| Has a preferred clinician | 30% | 31% | 22% |
| Sees preferred clinician | 53% | 42% | 42% |
| What happened when they got in touch | |||
| Knew what would happen next | 87% | 84% | 91% |
| Next steps within 2 days | 99% | 93% | 96% |
| Good experience of contacting | 84% | 73% | 83% |
| The appointment | |||
| Offered a choice of time or day | 80% | 57% | 68% |
| Waiting time was about right | 74% | 69% | 87% |
| Remote appointment | 23% | 26% | 18% |
| The doctor or nurse | |||
| Good at listening | 92% | 87% | 89% |
| Treated with care and concern | 92% | 86% | 91% |
| Considered mental wellbeing | 85% | 75% | 71% |
| Had all the information needed | 95% | 92% | 93% |
| Confidence and trust | 96% | 93% | 93% |
| Involved in decisions | 87% | 92% | 89% |
| Needs were met | 93% | 90% | 93% |
| Overall | |||
| Overall experience good | 84% | 77% | 78% |
| Living with a long-term condition | |||
| Confident managing conditions | 75% | 79% | 78% |
| Supported by local services | 74% | 70% | 65% |
| Discussed managing condition | 37% | 43% | 49% |
| Agreed a care plan | 33% | 46% | 62% |
Green means at least 2 points better than England, red at least 2 points worse. With about 106 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:15am to 7:45pm |
| Tuesday | 8:15am to 6pm |
| Wednesday | 8:15am to 7:45pm |
| Thursday | 8:15am to 6pm |
| Friday | 8:15am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 13 November 2023. Bank holidays may differ.
- Address
- 10 Front Street, Winlaton, Blaydon-on-Tyne, NE21 4RD
- Phone
- 0191 500 2023
- Website
- www.oldwellsurgery.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Gateshead Outer West PCN (a group of local surgeries that share services)
- NHS code
- A85018 · NHS profile
Access and facilities
- Disabled toilet
- Step-free access
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 18.7% | 15.2% |
| Diabetes | 8.9% | 7.9% |
| Asthma | 6.7% | 6.6% |
| COPD | 4.0% | 1.9% |
| Coronary heart disease | 3.8% | 3.0% |
| Depression | 12.6% | 14.3% |
| Obesity | 16.0% | 13.9% |
| Smoking | 15.0% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 65% | 67% |
| Cervical screening, women 50-64 | 68% | 75% |
| Blood pressure controlled (hypertension, under 80) | 62% | 68% |
| Blood pressure checked in last 5 years (45+) | 89% | 87% |
| Diabetes: blood pressure on target | 63% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 55% | 57% |
| Diabetes: annual foot check | 67% | 78% |
| Asthma: annual review | 57% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Oldwell Surgerythis surgery | – | 65 | 59% | 84% | Yes |
| Hollyhurst Medical CentreBlaydon-on-Tyne, NE21 4RD | under 0.1 miles | 53 | 81% | 80% | Yes |
| Chainbridge Medical PartnershipBlaydon-on-Tyne, NE21 5AE | 0.8 miles | 63 | 62% | 78% | Yes |
| Whickham Cottage Medical CentreNewcastle Upon Tyne, NE16 4PD | 2.0 miles | 53 | 67% | 81% | Yes |
| Newburn SurgeryNewcastle Upon Tyne, NE15 8LX | 2.2 miles | 39 | 73% | 77% | Yes |
| Betts Avenue Medical GroupNewcastle Upon Tyne, NE15 6TQ | 2.3 miles | 60 | 77% | 81% | Yes |
| Denton Turret Medical CentreNewcastle Upon Tyne, NE5 2UY | 2.5 miles | 35 | 35% | 77% | Yes |
| Crawcrook Medical CentreRyton, NE40 4US | 2.6 miles | 15 | 33% | 62% | Yes |
| Holmside Medical GroupNewcastle Upon Tyne, NE4 8QB | 2.7 miles | 36 | 56% | 63% | Yes |
| Denton Park Medical GroupNewcastle Upon Tyne, NE5 2QW | 2.8 miles | 41 | 57% | 79% | Yes |
Common questions
Is Oldwell Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Oldwell Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 0191 500 2023.
How do patients rate Oldwell Surgery?
In the 2026 NHS GP Patient Survey, 84% of patients at Oldwell Surgery said their overall experience was good. The England average is 77%. 59% found it easy to get through by phone (England 57%). Its GPScore is 65 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Oldwell Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Oldwell Surgery as Good at its last published inspection (report published 20 December 2023).
What are the opening times of Oldwell Surgery?
Reception is open Monday 8:15am to 7:45pm, Tuesday 8:15am to 6pm, Wednesday 8:15am to 7:45pm, Thursday 8:15am to 6pm, Friday 8:15am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 13 November 2023. Bank holidays may differ.
How do I contact Oldwell Surgery?
Call 0191 500 2023 or visit its website, www.oldwellsurgery.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 10 Front Street, Winlaton, Blaydon-on-Tyne, NE21 4RD.
How many patients are registered at Oldwell Surgery?
Around 4,768 patients are registered (January 2025). The surgery is part of Gateshead Outer West PCN, a group of local surgeries that share staff and services, in the North East and North Cumbria NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.