GP surgery in Aldershot
The Cambridge Practice
Aldershot Centre for Health, Hospital Hill, Aldershot, GU11 1AY
Scores 17 out of 100, poor for a GP surgery in England. 66% of patients say their experience is good and 43% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2021. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 15
- Easy to get through on the phone18
- Easy to contact online49
- Good experience of getting in touch18
- Did not wait too long for the appointment15
Quality of care 24
- Patients rate the surgery as good13
- Patients got what they needed20
- Doctors and nurses listen23
- Patients trust the staff33
- Inspection rating (Good)50
- Health checks and screening done54
- Meets NHS clinical targets98
- Children vaccinated on time82
What patients say
107 patients answered the 2026 NHS survey about this surgery.
43%
find the phone easy
well below the England average (57%)
66%
say their experience is good
well below the England average (77%)
0
change since last year
2025: 66% · 2026: 66%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 43% | 57% | 34% |
| Easy to contact via website | 58% | 58% | 51% |
| Easy to contact via NHS App | 37% | 54% | 44% |
| Reception staff helpful | 80% | 85% | 71% |
| Seeing the same person | |||
| Has a preferred clinician | 19% | 31% | 18% |
| Sees preferred clinician | 13% | 42% | 6% |
| What happened when they got in touch | |||
| Knew what would happen next | 80% | 84% | 83% |
| Next steps within 2 days | 96% | 93% | 90% |
| Good experience of contacting | 63% | 73% | 54% |
| The appointment | |||
| Offered a choice of time or day | 49% | 57% | 30% |
| Waiting time was about right | 57% | 69% | 46% |
| Remote appointment | 26% | 26% | 39% |
| The doctor or nurse | |||
| Good at listening | 83% | 87% | 93% |
| Treated with care and concern | 87% | 86% | 84% |
| Considered mental wellbeing | 67% | 75% | 78% |
| Had all the information needed | 88% | 92% | 97% |
| Confidence and trust | 91% | 93% | 96% |
| Involved in decisions | 88% | 92% | 91% |
| Needs were met | 86% | 90% | 92% |
| Overall | |||
| Overall experience good | 66% | 77% | 66% |
| Living with a long-term condition | |||
| Confident managing conditions | 72% | 79% | 84% |
| Supported by local services | 65% | 70% | 64% |
| Discussed managing condition | 39% | 43% | 36% |
| Agreed a care plan | 28% | 46% | 69% |
Green means at least 2 points better than England, red at least 2 points worse. With about 107 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 8pm |
| Tuesday | 8am to 8pm |
| Wednesday | 8am to 8pm |
| Thursday | 7am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 5 August 2021. Bank holidays may differ.
- Address
- Aldershot Centre for Health, Hospital Hill, Aldershot, GU11 1AY
- Phone
- 01252 344868
- [email protected]
- Website
- cambridgepractice.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Aldershot PCN (a group of local surgeries that share services)
- NHS code
- J82066 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Southlea Group Practice
- 276 Lower Farnham Road, Aldershot, GU11 3RB
- Southlea Surgery (Aldershot Health Centre)
- 276 Lower Farnham Road, Aldershot, GU11 3RB
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Car parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.0% | 15.2% |
| Diabetes | 9.8% | 7.9% |
| Asthma | 4.9% | 6.6% |
| COPD | 2.1% | 1.9% |
| Coronary heart disease | 2.4% | 3.0% |
| Depression | 18.1% | 14.3% |
| Obesity | 17.8% | 13.9% |
| Smoking | 15.1% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 72% | 67% |
| Cervical screening, women 50-64 | 74% | 75% |
| Blood pressure controlled (hypertension, under 80) | 73% | 68% |
| Blood pressure checked in last 5 years (45+) | 92% | 87% |
| Diabetes: blood pressure on target | 78% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 66% | 57% |
| Diabetes: annual foot check | 89% | 78% |
| Asthma: annual review | 67% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| The Cambridge Practicethis surgery | – | 17 | 43% | 66% | Yes |
| The Wellington PracticeAldershot, GU11 1AY | under 0.1 miles | 11 | 49% | 69% | Yes |
| Princes Gardens SurgeryAldershot, GU11 1BJ | 0.3 miles | 85 | 71% | 85% | Yes |
| The Border PracticeAldershot, GU12 4DN | 1.4 miles | 19 | 51% | 67% | Yes |
| North Camp SurgeryFarnborough, GU14 6DH | 1.7 miles | 46 | 81% | 77% | Yes |
| Farnham Park Health GroupFarnham, GU9 9QS | 2.5 miles | 12 | 38% | 62% | Yes |
| Alexander House SurgeryFarnborough, GU14 7AW | 2.8 miles | 93 | 83% | 92% | Yes |
| Jenner House SurgeryFarnborough, GU14 0HQ | 2.8 miles | 40 | 61% | 79% | Yes |
| Voyager Family HealthFarnborough, GU14 0NP | 2.9 miles | 47 | 60% | 76% | Yes |
| Central SurgeryFarnham, GU9 7PT | 3.1 miles | 40 | 64% | 76% | Yes |
Princes Gardens Surgery is 0.3 miles away, scores 85 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is The Cambridge Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), The Cambridge Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01252 344868.
How do patients rate The Cambridge Practice?
In the 2026 NHS GP Patient Survey, 66% of patients at The Cambridge Practice said their overall experience was good. The England average is 77%. 43% found it easy to get through by phone (England 57%). Its GPScore is 17 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for The Cambridge Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated The Cambridge Practice as Good at its last published inspection (report published 13 October 2021).
What are the opening times of The Cambridge Practice?
Reception is open Monday 8am to 8pm, Tuesday 8am to 8pm, Wednesday 8am to 8pm, Thursday 7am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 5 August 2021. Bank holidays may differ.
How do I contact The Cambridge Practice?
Call 01252 344868 or visit its website, cambridgepractice.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Aldershot Centre for Health, Hospital Hill, Aldershot, GU11 1AY.
Does The Cambridge Practice have a branch surgery?
Yes. The Cambridge Practice also runs Southlea Group Practice (276 Lower Farnham Road, Aldershot, GU11 3RB) and Southlea Surgery (Aldershot Health Centre) (276 Lower Farnham Road, Aldershot, GU11 3RB). Patients register with the practice and can usually be seen at either site.
How many patients are registered at The Cambridge Practice?
Around 22,390 patients are registered (January 2025). The surgery is part of Aldershot PCN, a group of local surgeries that share staff and services, in the Hampshire and Isle of Wight NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.