GP surgery in Beverley
Greengates Medical Group
Greenwood Avenue Surgery, 25 Greenwood Avenue, Beverley, HU17 0HB
Scores 45 out of 100, average for a GP surgery in England. 75% of patients say their experience is good and 52% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2022. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 37
- Easy to get through on the phone32
- Easy to contact online60
- Good experience of getting in touch36
- Did not wait too long for the appointment45
Quality of care 55
- Patients rate the surgery as good36
- Patients got what they needed93
- Doctors and nurses listen82
- Patients trust the staff56
- Inspection rating (Good)50
- Health checks and screening done24
- Meets NHS clinical targets22
- Children vaccinated on time70
What patients say
95 patients answered the 2026 NHS survey about this surgery.
52%
find the phone easy
below the England average (57%)
75%
say their experience is good
about the England average (77%)
-4
change since last year
2025: 79% · 2026: 75%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 52% | 57% | 47% |
| Easy to contact via website | 62% | 58% | 65% |
| Easy to contact via NHS App | 49% | 54% | 66% |
| Reception staff helpful | 85% | 85% | 81% |
| Seeing the same person | |||
| Has a preferred clinician | 22% | 31% | 27% |
| Sees preferred clinician | 51% | 42% | 30% |
| What happened when they got in touch | |||
| Knew what would happen next | 81% | 84% | 88% |
| Next steps within 2 days | 96% | 93% | 91% |
| Good experience of contacting | 71% | 73% | 68% |
| The appointment | |||
| Offered a choice of time or day | 52% | 57% | 47% |
| Waiting time was about right | 70% | 69% | 70% |
| Remote appointment | 10% | 26% | 22% |
| The doctor or nurse | |||
| Good at listening | 93% | 87% | 88% |
| Treated with care and concern | 90% | 86% | 86% |
| Considered mental wellbeing | 69% | 75% | 73% |
| Had all the information needed | 95% | 92% | 91% |
| Confidence and trust | 94% | 93% | 93% |
| Involved in decisions | 93% | 92% | 93% |
| Needs were met | 98% | 90% | 91% |
| Overall | |||
| Overall experience good | 75% | 77% | 79% |
| Living with a long-term condition | |||
| Confident managing conditions | 84% | 79% | 84% |
| Supported by local services | 62% | 70% | 71% |
| Discussed managing condition | 40% | 43% | 51% |
| Agreed a care plan | 42% | 46% | 34% |
Green means at least 2 points better than England, red at least 2 points worse. With about 95 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6pm |
| Tuesday | 8am to 6pm |
| Wednesday | 8am to 6pm |
| Thursday | 8am to 6pm |
| Friday | 8am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 12 December 2022. Bank holidays may differ.
- Address
- Greenwood Avenue Surgery, 25 Greenwood Avenue, Beverley, HU17 0HB
- Phone
- 01482 881517
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Greengates PCN (a group of local surgeries that share services)
- NHS code
- B81101 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Beverley & Molescroft Surgery
- 30 Lockwood Road, Beverley, HU17 9GQ
- Cottingham Medical Centre
- 17-19 South Street, Cottingham, HU16 4AJ
- King Street Medical Centre
- 168 King Street, Cottingham, HU16 5QJ
- Minstergate
- Lincoln Way, Beverley, HU17 8RH
Access and facilities
- Car parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 18.0% | 15.2% |
| Diabetes | 8.5% | 7.9% |
| Asthma | 7.2% | 6.6% |
| COPD | 2.4% | 1.9% |
| Coronary heart disease | 3.8% | 3.0% |
| Depression | 10.7% | 14.3% |
| Obesity | 10.6% | 13.9% |
| Smoking | 10.1% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 72% | 67% |
| Cervical screening, women 50-64 | 77% | 75% |
| Blood pressure controlled (hypertension, under 80) | 61% | 68% |
| Blood pressure checked in last 5 years (45+) | 84% | 87% |
| Diabetes: blood pressure on target | 71% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 63% | 57% |
| Diabetes: annual foot check | 71% | 78% |
| Asthma: annual review | 56% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Greengates Medical Groupthis surgery | – | 45 | 52% | 75% | Yes |
| Manor Road SurgeryBeverley, HU17 7BZ | 0.6 miles | 62 | 68% | 75% | Yes |
| Old Fire Station SurgeryBeverley, HU17 8JW | 0.7 miles | 93 | 80% | 95% | Yes |
| North Beverley Medical CentreBeverley, HU17 7JY | 1.3 miles | 76 | 66% | 92% | Yes |
| Haxby Group HullHull, HU7 3JQ | 4.0 miles | 21 | 42% | 72% | Yes |
| King Street Medical CentreCottingham, HU16 5QJ | 4.2 miles | 20 | 32% | 73% | – |
| The Bridge Group PracticeHull, HU6 9BX | 4.3 miles | 39 | 49% | 82% | Yes |
| Orchard 2000 GroupHull, HU6 9BS | 4.5 miles | 39 | 56% | 74% | Yes |
| Drs Raut and ThoufeeqHull, HU7 5DD | 4.6 miles | 78 | 73% | 86% | Yes |
| Leven & Beeford Medical PracticeBeverley, HU17 5NL | 5.4 miles | 88 | 70% | 92% | Yes |
Manor Road Surgery is 0.6 miles away, scores 62 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Greengates Medical Group taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Greengates Medical Group was taking on new patients. You can register online through the NHS website or call the surgery on 01482 881517.
How do patients rate Greengates Medical Group?
In the 2026 NHS GP Patient Survey, 75% of patients at Greengates Medical Group said their overall experience was good. The England average is 77%. 52% found it easy to get through by phone (England 57%). Its GPScore is 45 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Greengates Medical Group?
The Care Quality Commission, which inspects GP surgeries in England, rated Greengates Medical Group as Good at its last published inspection (report published 30 September 2022).
What are the opening times of Greengates Medical Group?
Reception is open Monday 8am to 6pm, Tuesday 8am to 6pm, Wednesday 8am to 6pm, Thursday 8am to 6pm, Friday 8am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 12 December 2022. Bank holidays may differ.
How do I contact Greengates Medical Group?
Call 01482 881517. You can also book and order repeat prescriptions in the NHS App. The address is Greenwood Avenue Surgery, 25 Greenwood Avenue, Beverley, HU17 0HB.
Does Greengates Medical Group have a branch surgery?
Yes. Greengates Medical Group also runs Beverley & Molescroft Surgery (30 Lockwood Road, Beverley, HU17 9GQ) and Cottingham Medical Centre (17-19 South Street, Cottingham, HU16 4AJ) and King Street Medical Centre (168 King Street, Cottingham, HU16 5QJ) and Minstergate (Lincoln Way, Beverley, HU17 8RH). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Greengates Medical Group?
Around 23,568 patients are registered (January 2025). The surgery is part of Greengates PCN, a group of local surgeries that share staff and services, in the Humber and North Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.