GP surgery in Thame
The Rycote Group
Thame Health Centre, East Street, Thame, OX9 3JZ
Scores 89 out of 100, excellent for a GP surgery in England. 90% of patients say their experience is good and 81% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 80
- Easy to get through on the phone83
- Easy to contact online61
- Good experience of getting in touch81
- Did not wait too long for the appointment65
Quality of care 95
- Patients rate the surgery as good88
- Patients got what they needed84
- Doctors and nurses listen88
- Patients trust the staff88
- Inspection rating (Good)50
- Health checks and screening done83
- Meets NHS clinical targets91
- Children vaccinated on time88
What patients say
117 patients answered the 2026 NHS survey about this surgery.
81%
find the phone easy
well above the England average (57%)
90%
say their experience is good
well above the England average (77%)
+2
change since last year
2025: 88% · 2026: 90%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 81% | 57% | 81% |
| Easy to contact via website | 63% | 58% | 62% |
| Easy to contact via NHS App | 59% | 54% | 55% |
| Reception staff helpful | 92% | 85% | 92% |
| Seeing the same person | |||
| Has a preferred clinician | 43% | 31% | 43% |
| Sees preferred clinician | 51% | 42% | 63% |
| What happened when they got in touch | |||
| Knew what would happen next | 93% | 84% | 91% |
| Next steps within 2 days | 97% | 93% | 89% |
| Good experience of contacting | 86% | 73% | 86% |
| The appointment | |||
| Offered a choice of time or day | 72% | 57% | 78% |
| Waiting time was about right | 76% | 69% | 69% |
| Remote appointment | 17% | 26% | 22% |
| The doctor or nurse | |||
| Good at listening | 95% | 87% | 95% |
| Treated with care and concern | 94% | 86% | 90% |
| Considered mental wellbeing | 78% | 75% | 82% |
| Had all the information needed | 100% | 92% | 97% |
| Confidence and trust | 98% | 93% | 97% |
| Involved in decisions | 99% | 92% | 95% |
| Needs were met | 96% | 90% | 95% |
| Overall | |||
| Overall experience good | 90% | 77% | 88% |
| Living with a long-term condition | |||
| Confident managing conditions | 84% | 79% | 91% |
| Supported by local services | 85% | 70% | 82% |
| Discussed managing condition | 57% | 43% | 58% |
| Agreed a care plan | 57% | 46% | 55% |
Green means at least 2 points better than England, red at least 2 points worse. With about 117 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:15am to 6pm |
| Tuesday | 8:15am to 8pm |
| Wednesday | 7:30am to 6pm |
| Thursday | 7:30am to 6pm |
| Friday | 8:15am to 6pm |
| Saturday | 8:30am to 10:30am |
| Sunday | Closed |
Confirmed by the surgery on 26 September 2024. Bank holidays may differ.
- Address
- Thame Health Centre, East Street, Thame, OX9 3JZ
- Phone
- 01844 261066
- [email protected]
- Website
- www.therycotepractice.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Thame PCN (a group of local surgeries that share services)
- NHS code
- K84050 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- The Brook Surgery
- High Street, Chalgrove, Oxford, OX44 7AF
- The Chiltern Surgery
- Hill Road, Watlington, OX49 5AF
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 12 September 2016
This rating is 10 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 14.9% | 15.2% |
| Diabetes | 5.7% | 7.9% |
| Asthma | 7.6% | 6.6% |
| COPD | 1.5% | 1.9% |
| Coronary heart disease | 3.1% | 3.0% |
| Depression | 15.7% | 14.3% |
| Obesity | 12.4% | 13.9% |
| Smoking | 9.2% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 78% | 67% |
| Cervical screening, women 50-64 | 83% | 75% |
| Blood pressure controlled (hypertension, under 80) | 74% | 68% |
| Blood pressure checked in last 5 years (45+) | 91% | 87% |
| Diabetes: blood pressure on target | 75% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 64% | 57% |
| Diabetes: annual foot check | 85% | 78% |
| Asthma: annual review | 70% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| The Rycote Groupthis surgery | – | 89 | 81% | 90% | Yes |
| Haddenham Medical CentreAylesbury, HP17 8JX | 2.9 miles | 28 | 42% | 73% | Yes |
| Unity HealthPrinces Risborough, HP27 9AX | 5.8 miles | 60 | 59% | 73% | Yes |
| The Cross Keys PracticePrinces Risborough, HP27 0AX | 6.1 miles | 55 | 51% | 79% | Yes |
| Stokenchurch Medical CentreHigh Wycombe, HP14 3SX | 6.4 miles | 53 | 48% | 78% | Yes |
| Waddesdon SurgeryAylesbury, HP18 0LY | 7.2 miles | 90 | 83% | 91% | Yes |
| Morland House SurgeryOxford, OX33 1DP | 7.3 miles | 96 | 91% | 93% | Yes |
| Chalgrove & Watlington SurgeriesWatlington, OX49 5AF | 7.3 miles | 83 | 85% | 90% | Yes |
| The Mandeville PracticeAylesbury, HP21 8TR | 7.4 miles | 2 | 28% | 55% | Yes |
| Berrycroft Community Health CentreAylesbury, HP18 1BB | 8.1 miles | 5 | 25% | 56% | Yes |
Common questions
Is The Rycote Group taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), The Rycote Group was taking on new patients. You can register online through the NHS website or call the surgery on 01844 261066.
How do patients rate The Rycote Group?
In the 2026 NHS GP Patient Survey, 90% of patients at The Rycote Group said their overall experience was good. The England average is 77%. 81% found it easy to get through by phone (England 57%). Its GPScore is 89 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for The Rycote Group?
The Care Quality Commission, which inspects GP surgeries in England, rated The Rycote Group as Good at its last published inspection (report published 12 September 2016).
What are the opening times of The Rycote Group?
Reception is open Monday 8:15am to 6pm, Tuesday 8:15am to 8pm, Wednesday 7:30am to 6pm, Thursday 7:30am to 6pm, Friday 8:15am to 6pm, Saturday 8:30am to 10:30am, Sunday closed. The surgery last confirmed these times on 26 September 2024. Bank holidays may differ.
How do I contact The Rycote Group?
Call 01844 261066 or visit its website, www.therycotepractice.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Thame Health Centre, East Street, Thame, OX9 3JZ.
Does The Rycote Group have a branch surgery?
Yes. The Rycote Group also runs The Brook Surgery (High Street, Chalgrove, Oxford, OX44 7AF) and The Chiltern Surgery (Hill Road, Watlington, OX49 5AF). Patients register with the practice and can usually be seen at either site.
How many patients are registered at The Rycote Group?
Around 13,577 patients are registered (January 2025). The surgery is part of Thame PCN, a group of local surgeries that share staff and services, in the Thames Valley NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.