GP surgery in Chorley
The Village Surgeries Croston&eccleston
Out Lane, Croston, Leyland, PR26 9HJ
Scores 90 out of 100, excellent for a GP surgery in England. 88% of patients say their experience is good and 84% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2017. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 87
- Easy to get through on the phone87
- Easy to contact online43
- Good experience of getting in touch90
- Did not wait too long for the appointment78
Quality of care 90
- Patients rate the surgery as good80
- Patients got what they needed88
- Doctors and nurses listen63
- Patients trust the staff97
- Inspection rating (Good)50
- Health checks and screening done68
- Meets NHS clinical targets91
- Children vaccinated on time92
What patients say
114 patients answered the 2026 NHS survey about this surgery.
84%
find the phone easy
well above the England average (57%)
88%
say their experience is good
well above the England average (77%)
-5
change since last year
2025: 92% · 2026: 88%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 84% | 57% | 87% |
| Easy to contact via website | 55% | 58% | 70% |
| Easy to contact via NHS App | 66% | 54% | 81% |
| Reception staff helpful | 93% | 85% | 92% |
| Seeing the same person | |||
| Has a preferred clinician | 42% | 31% | 49% |
| Sees preferred clinician | 77% | 42% | 71% |
| What happened when they got in touch | |||
| Knew what would happen next | 93% | 84% | 95% |
| Next steps within 2 days | 98% | 93% | 99% |
| Good experience of contacting | 90% | 73% | 96% |
| The appointment | |||
| Offered a choice of time or day | 75% | 57% | 78% |
| Waiting time was about right | 81% | 69% | 84% |
| Remote appointment | 11% | 26% | 9% |
| The doctor or nurse | |||
| Good at listening | 90% | 87% | 99% |
| Treated with care and concern | 92% | 86% | 96% |
| Considered mental wellbeing | 90% | 75% | 92% |
| Had all the information needed | 97% | 92% | 98% |
| Confidence and trust | 99% | 93% | 99% |
| Involved in decisions | 95% | 92% | 98% |
| Needs were met | 97% | 90% | 98% |
| Overall | |||
| Overall experience good | 88% | 77% | 92% |
| Living with a long-term condition | |||
| Confident managing conditions | 84% | 79% | 90% |
| Supported by local services | 84% | 70% | 87% |
| Discussed managing condition | 52% | 43% | 45% |
| Agreed a care plan | 59% | 46% | 38% |
Green means at least 2 points better than England, red at least 2 points worse. With about 114 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 1 November 2024. Bank holidays may differ.
- Address
- Out Lane, Croston, Leyland, PR26 9HJ
- Phone
- 01772 288130
- Website
- www.crostonvillagesurgery.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Leyland PCN (a group of local surgeries that share services)
- NHS code
- P81655 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Eccleston Village Surgery
- Eccleston Health Centre, Doctors Lane, Eccleston, Chorley, PR7 5RA · 01772 644765
Access and facilities
- Disabled parking
- Disabled toilet
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Parent and baby room
- Pram park
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 16 February 2017
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.6% | 15.2% |
| Diabetes | 6.3% | 7.9% |
| Asthma | 7.7% | 6.6% |
| COPD | 1.3% | 1.9% |
| Coronary heart disease | 3.7% | 3.0% |
| Depression | 16.5% | 14.3% |
| Obesity | 14.5% | 13.9% |
| Smoking | 7.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 81% | 67% |
| Cervical screening, women 50-64 | 79% | 75% |
| Blood pressure controlled (hypertension, under 80) | 65% | 68% |
| Blood pressure checked in last 5 years (45+) | 89% | 87% |
| Diabetes: blood pressure on target | 74% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 62% | 57% |
| Diabetes: annual foot check | 76% | 78% |
| Asthma: annual review | 67% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| The Village Surgeries Croston&ecclestonthis surgery | – | 90 | 84% | 88% | Yes |
| Moss Side Medical CentreLeyland, PR26 7XL | 2.7 miles | 14 | 56% | 75% | Yes |
| Tarleton Group PracticePreston, PR4 6UJ | 2.7 miles | 80 | 76% | 82% | Yes |
| Station SurgeryLeyland, PR25 1HR | 3.2 miles | 16 | 54% | 72% | Yes |
| Worden Medical CentreLeyland, PR25 1HR | 3.2 miles | 47 | 50% | 89% | Yes |
| Sandy Lane SurgeryLeyland, PR25 2EB | 3.7 miles | 69 | 81% | 81% | Yes |
| Central Park SurgeryLeyland, PR25 2TD | 3.9 miles | 73 | 80% | 81% | Yes |
| The Euxton Medical CentreChorley, PR7 6AH | 3.9 miles | 91 | 73% | 96% | Yes |
| Beeches Medical CentrePreston, PR4 5AB | 4.5 miles | 78 | 87% | 74% | Yes |
| New Longton SurgeryPreston, PR4 4LU | 4.5 miles | 98 | 94% | 91% | Yes |
Common questions
Is The Village Surgeries Croston&eccleston taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), The Village Surgeries Croston&eccleston was taking on new patients. You can register online through the NHS website or call the surgery on 01772 288130.
How do patients rate The Village Surgeries Croston&eccleston?
In the 2026 NHS GP Patient Survey, 88% of patients at The Village Surgeries Croston&eccleston said their overall experience was good. The England average is 77%. 84% found it easy to get through by phone (England 57%). Its GPScore is 90 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for The Village Surgeries Croston&eccleston?
The Care Quality Commission, which inspects GP surgeries in England, rated The Village Surgeries Croston&eccleston as Good at its last published inspection (report published 16 February 2017).
What are the opening times of The Village Surgeries Croston&eccleston?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 1 November 2024. Bank holidays may differ.
How do I contact The Village Surgeries Croston&eccleston?
Call 01772 288130 or visit its website, www.crostonvillagesurgery.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Out Lane, Croston, Leyland, PR26 9HJ.
Does The Village Surgeries Croston&eccleston have a branch surgery?
Yes. The Village Surgeries Croston&eccleston also runs Eccleston Village Surgery (Eccleston Health Centre, Doctors Lane, Eccleston, Chorley, PR7 5RA). Patients register with the practice and can usually be seen at either site.
How many patients are registered at The Village Surgeries Croston&eccleston?
Around 10,403 patients are registered (January 2025). The surgery is part of Leyland PCN, a group of local surgeries that share staff and services, in the Lancashire and South Cumbria NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.