GP surgery in Salisbury
Three Chequers Medical Practice
72 Endless Street, Salisbury, SP1 3UH
Scores 44 out of 100, average for a GP surgery in England. 73% of patients say their experience is good and 43% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Outstanding in 2018. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 38
- Easy to get through on the phone17
- Easy to contact online55
- Good experience of getting in touch26
- Did not wait too long for the appointment73
Quality of care 53
- Patients rate the surgery as good28
- Patients got what they needed28
- Doctors and nurses listen34
- Patients trust the staff21
- Inspection rating (Outstanding)98
- Health checks and screening done94
- Meets NHS clinical targets93
- Children vaccinated on time94
What patients say
105 patients answered the 2026 NHS survey about this surgery.
42%
find the phone easy
well below the England average (57%)
72%
say their experience is good
below the England average (77%)
+8
change since last year
2025: 64% · 2026: 73%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 42% | 57% | 34% |
| Easy to contact via website | 60% | 58% | 30% |
| Easy to contact via NHS App | 40% | 54% | 32% |
| Reception staff helpful | 83% | 85% | 74% |
| Seeing the same person | |||
| Has a preferred clinician | 18% | 31% | 19% |
| Sees preferred clinician | 46% | 42% | 19% |
| What happened when they got in touch | |||
| Knew what would happen next | 84% | 84% | 73% |
| Next steps within 2 days | 97% | 93% | 93% |
| Good experience of contacting | 67% | 73% | 50% |
| The appointment | |||
| Offered a choice of time or day | 54% | 57% | 32% |
| Waiting time was about right | 79% | 69% | 72% |
| Remote appointment | 32% | 26% | 35% |
| The doctor or nurse | |||
| Good at listening | 85% | 87% | 91% |
| Treated with care and concern | 83% | 86% | 88% |
| Considered mental wellbeing | 68% | 75% | 72% |
| Had all the information needed | 89% | 92% | 89% |
| Confidence and trust | 89% | 93% | 96% |
| Involved in decisions | 84% | 92% | 92% |
| Needs were met | 88% | 90% | 90% |
| Overall | |||
| Overall experience good | 72% | 77% | 64% |
| Living with a long-term condition | |||
| Confident managing conditions | 93% | 79% | 79% |
| Supported by local services | 66% | 70% | 67% |
| Discussed managing condition | 29% | 43% | 36% |
| Agreed a care plan | 41% | 46% | 56% |
Green means at least 2 points better than England, red at least 2 points worse. With about 105 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 24 January 2025. Bank holidays may differ.
- Address
- 72 Endless Street, Salisbury, SP1 3UH
- Phone
- 01722 336441
- [email protected]
- Website
- www.3chequers.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Sarum Trinity PCN (a group of local surgeries that share services)
- NHS code
- J83026 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Porton Surgery
- 32 Winterslow Road, Porton, Salisbury, SP4 0LR
- The Winterslow Surgery
- Middleton Road, Winterslow, Salisbury, SP5 1PQ
- Three Swans Surgery
- Rollestone Street, Salisbury, SP1 1DX
Access and facilities
- Disabled toilet
- Wheelchair access
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Outstanding
overall, from the inspection published 4 June 2018
This rating is 8 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Outstanding |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Outstanding |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 18.2% | 15.2% |
| Diabetes | 7.3% | 7.9% |
| Asthma | 8.3% | 6.6% |
| COPD | 1.9% | 1.9% |
| Coronary heart disease | 4.5% | 3.0% |
| Depression | 11.4% | 14.3% |
| Obesity | 11.0% | 13.9% |
| Smoking | 11.8% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 76% | 67% |
| Cervical screening, women 50-64 | 75% | 75% |
| Blood pressure controlled (hypertension, under 80) | 74% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 83% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 63% | 57% |
| Diabetes: annual foot check | 93% | 78% |
| Asthma: annual review | 87% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Three Chequers Medical Practicethis surgery | – | 44 | 43% | 73% | Yes |
| Sarum Health GroupSalisbury, SP1 3SL | 0.1 mile | 79 | 73% | 84% | Yes |
| Salisbury Walk-in Health CentreSalisbury, SP1 3SL | 0.1 mile | – | – | – | – |
| Harcourt Medical CentreSalisbury, SP2 7TD | 0.4 miles | 39 | 54% | 74% | Yes |
| Salisbury Medical PracticeSalisbury, SP2 7FD | 0.6 miles | 54 | 62% | 81% | Yes |
| The Orchard PartnershipSalisbury, SP2 0JU | 3.1 miles | 96 | 89% | 93% | Yes |
| Ramsey Health Care UKSalisbury, SP5 4EY | 3.4 miles | – | – | – | – |
| Downton SurgerySalisbury, SP5 3JP | 6.1 miles | 13 | 52% | 68% | Yes |
| St Melor House SurgerySalisbury, SP4 7LT | 6.9 miles | 95 | 90% | 95% | Yes |
| Barcroft Medical CentreSalisbury, SP4 7DL | 7.0 miles | 31 | 43% | 74% | Yes |
Sarum Health Group is 0.1 mile away, scores 79 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Three Chequers Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Three Chequers Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01722 336441.
How do patients rate Three Chequers Medical Practice?
In the 2026 NHS GP Patient Survey, 73% of patients at Three Chequers Medical Practice said their overall experience was good. The England average is 77%. 43% found it easy to get through by phone (England 57%). Its GPScore is 44 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Three Chequers Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Three Chequers Medical Practice as Outstanding at its last published inspection (report published 4 June 2018).
What are the opening times of Three Chequers Medical Practice?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 24 January 2025. Bank holidays may differ.
How do I contact Three Chequers Medical Practice?
Call 01722 336441 or visit its website, www.3chequers.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 72 Endless Street, Salisbury, SP1 3UH.
Does Three Chequers Medical Practice have a branch surgery?
Yes. Three Chequers Medical Practice also runs Porton Surgery (32 Winterslow Road, Porton, Salisbury, SP4 0LR) and The Winterslow Surgery (Middleton Road, Winterslow, Salisbury, SP5 1PQ) and Three Swans Surgery (Rollestone Street, Salisbury, SP1 1DX). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Three Chequers Medical Practice?
Around 23,780 patients are registered (January 2025). The surgery is part of Sarum Trinity PCN, a group of local surgeries that share staff and services, in the Bath and North East Somerset, Swindon and Wiltshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.