GP surgery in Bexley
Welling Medical Practice
2 Danson Crescent, Welling, DA16 2AT
Scores 48 out of 100, average for a GP surgery in England. 79% of patients say their experience is good and 64% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2025. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 51
- Easy to get through on the phone54
- Easy to contact online16
- Good experience of getting in touch63
- Did not wait too long for the appointment46
Quality of care 43
- Patients rate the surgery as good48
- Patients got what they needed40
- Doctors and nurses listen46
- Patients trust the staff31
- Inspection rating (Good)50
- Health checks and screening done54
- Meets NHS clinical targets65
- Children vaccinated on time31
What patients say
110 patients answered the 2026 NHS survey about this surgery.
64%
find the phone easy
above the England average (57%)
79%
say their experience is good
about the England average (77%)
+3
change since last year
2025: 75% · 2026: 79%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 64% | 57% | 50% |
| Easy to contact via website | 41% | 58% | 36% |
| Easy to contact via NHS App | 64% | 54% | 41% |
| Reception staff helpful | 85% | 85% | 70% |
| Seeing the same person | |||
| Has a preferred clinician | 29% | 31% | 23% |
| Sees preferred clinician | 47% | 42% | 31% |
| What happened when they got in touch | |||
| Knew what would happen next | 91% | 84% | 88% |
| Next steps within 2 days | 92% | 93% | 89% |
| Good experience of contacting | 80% | 73% | 70% |
| The appointment | |||
| Offered a choice of time or day | 72% | 57% | 49% |
| Waiting time was about right | 70% | 69% | 66% |
| Remote appointment | 24% | 26% | 28% |
| The doctor or nurse | |||
| Good at listening | 87% | 87% | 84% |
| Treated with care and concern | 86% | 86% | 83% |
| Considered mental wellbeing | 73% | 75% | 71% |
| Had all the information needed | 96% | 92% | 88% |
| Confidence and trust | 91% | 93% | 90% |
| Involved in decisions | 94% | 92% | 89% |
| Needs were met | 90% | 90% | 89% |
| Overall | |||
| Overall experience good | 79% | 77% | 75% |
| Living with a long-term condition | |||
| Confident managing conditions | 72% | 79% | 77% |
| Supported by local services | 81% | 70% | 59% |
| Discussed managing condition | 49% | 43% | 29% |
| Agreed a care plan | 49% | 46% | 14% |
Green means at least 2 points better than England, red at least 2 points worse. With about 110 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 7am to 6:30pm |
| Tuesday | 7am to 6:30pm |
| Wednesday | 7am to 6:30pm |
| Thursday | 7am to 6:30pm |
| Friday | 7am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 10 June 2016. Bank holidays may differ.
- Address
- 2 Danson Crescent, Welling, DA16 2AT
- Phone
- 020 8301 7889
- Website
- www.wellingmedicalpractice.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Clocktower PCN (a group of local surgeries that share services)
- NHS code
- G83025 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Avery Hill
- 12 Avery Hill Road, Clocktower, New Eltham, London, SE9 2BD · 02088501804
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Requires improvement |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.8% | 15.2% |
| Diabetes | 9.0% | 7.9% |
| Asthma | 5.4% | 6.6% |
| COPD | 1.8% | 1.9% |
| Coronary heart disease | 3.2% | 3.0% |
| Depression | 13.3% | 14.3% |
| Obesity | 16.8% | 13.9% |
| Smoking | 12.3% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 70% | 67% |
| Cervical screening, women 50-64 | 78% | 75% |
| Blood pressure controlled (hypertension, under 80) | 73% | 68% |
| Blood pressure checked in last 5 years (45+) | 89% | 87% |
| Diabetes: blood pressure on target | 82% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 64% | 57% |
| Diabetes: annual foot check | 86% | 78% |
| Asthma: annual review | 64% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Welling Medical Practicethis surgery | – | 48 | 64% | 79% | Yes |
| Bexley Group PracticeWelling, DA16 3HQ | 0.4 miles | 40 | 59% | 73% | Yes |
| The Westwood SurgeryWelling, DA16 2HE | 0.5 miles | 30 | 56% | 73% | Yes |
| Ingleton Avenue SurgeryWelling, DA16 2JZ | 0.5 miles | 92 | 99% | 93% | Yes |
| Bellegrove SurgeryWelling, DA16 3RE | 0.6 miles | 51 | 65% | 86% | Yes |
| Bexley Medical GroupBexleyheath, DA7 5RB | 1.3 miles | 39 | 62% | 80% | Yes |
| Dr Davies & PartnerBexleyheath, DA7 5HL | 1.6 miles | 10 | 47% | 61% | Yes |
| Woodlands SurgerySidcup, DA15 8DF | 1.7 miles | 56 | 47% | 83% | Yes |
| The Albion SurgeryBexleyheath, DA6 7LP | 1.8 miles | 16 | 36% | 71% | Yes |
| Waverley PMSLondon, SE18 7QU | 1.9 miles | 36 | 70% | 75% | Yes |
Ingleton Avenue Surgery is 0.5 miles away, scores 92 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Welling Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Welling Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 020 8301 7889.
How do patients rate Welling Medical Practice?
In the 2026 NHS GP Patient Survey, 79% of patients at Welling Medical Practice said their overall experience was good. The England average is 77%. 64% found it easy to get through by phone (England 57%). Its GPScore is 48 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Welling Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Welling Medical Practice as Good at its last published inspection (report published 4 August 2025).
What are the opening times of Welling Medical Practice?
Reception is open Monday 7am to 6:30pm, Tuesday 7am to 6:30pm, Wednesday 7am to 6:30pm, Thursday 7am to 6:30pm, Friday 7am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 10 June 2016. Bank holidays may differ.
How do I contact Welling Medical Practice?
Call 020 8301 7889 or visit its website, www.wellingmedicalpractice.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 2 Danson Crescent, Welling, DA16 2AT.
Does Welling Medical Practice have a branch surgery?
Yes. Welling Medical Practice also runs Avery Hill (12 Avery Hill Road, Clocktower, New Eltham, London, SE9 2BD). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Welling Medical Practice?
Around 11,276 patients are registered (January 2025). The surgery is part of Clocktower PCN, a group of local surgeries that share staff and services, in the South East London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.