GP surgery in Woodley
Woodley Practice
Woodley Centre Surgery, 6 Headley Road, Woodley, Reading, RG5 4JA
Scores 18 out of 100, poor for a GP surgery in England. 70% of patients say their experience is good and 51% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2020. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 14
- Easy to get through on the phone31
- Easy to contact online23
- Good experience of getting in touch16
- Did not wait too long for the appointment10
Quality of care 28
- Patients rate the surgery as good21
- Patients got what they needed20
- Doctors and nurses listen60
- Patients trust the staff39
- Inspection rating (Good)50
- Health checks and screening done34
- Meets NHS clinical targets70
- Children vaccinated on time66
What patients say
110 patients answered the 2026 NHS survey about this surgery.
51%
find the phone easy
below the England average (57%)
70%
say their experience is good
below the England average (77%)
-3
change since last year
2025: 73% · 2026: 70%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 51% | 57% | 45% |
| Easy to contact via website | 46% | 58% | 31% |
| Easy to contact via NHS App | 50% | 54% | 27% |
| Reception staff helpful | 89% | 85% | 87% |
| Seeing the same person | |||
| Has a preferred clinician | 25% | 31% | 33% |
| Sees preferred clinician | 48% | 42% | 31% |
| What happened when they got in touch | |||
| Knew what would happen next | 71% | 84% | 80% |
| Next steps within 2 days | 91% | 93% | 91% |
| Good experience of contacting | 62% | 73% | 64% |
| The appointment | |||
| Offered a choice of time or day | 43% | 57% | 38% |
| Waiting time was about right | 53% | 69% | 67% |
| Remote appointment | 42% | 26% | 46% |
| The doctor or nurse | |||
| Good at listening | 90% | 87% | 88% |
| Treated with care and concern | 85% | 86% | 86% |
| Considered mental wellbeing | 75% | 75% | 79% |
| Had all the information needed | 93% | 92% | 96% |
| Confidence and trust | 92% | 93% | 90% |
| Involved in decisions | 90% | 92% | 87% |
| Needs were met | 86% | 90% | 91% |
| Overall | |||
| Overall experience good | 70% | 77% | 73% |
| Living with a long-term condition | |||
| Confident managing conditions | 82% | 79% | 81% |
| Supported by local services | 58% | 70% | 68% |
| Discussed managing condition | 37% | 43% | 48% |
| Agreed a care plan | 39% | 46% | 46% |
Green means at least 2 points better than England, red at least 2 points worse. With about 110 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 6 October 2015. Bank holidays may differ.
- Address
- Woodley Centre Surgery, 6 Headley Road, Woodley, Reading, RG5 4JA
- Phone
- 0118 969 7307
- Website
- www.woodleycentresurgery.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Wokingham North PCN (a group of local surgeries that share services)
- NHS code
- K81051 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Dr. N.j. O'connell
- Westfield Road Surgery, 3 Westfield Road, Winnersh, Wokingham, RG41 5ES · 0118 9783349
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Wheelchair access
- Baby changing facility
- Children’s play area
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 3 April 2020
This rating is 6 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 13.5% | 15.2% |
| Diabetes | 6.9% | 7.9% |
| Asthma | 6.5% | 6.6% |
| COPD | 1.5% | 1.9% |
| Coronary heart disease | 2.1% | 3.0% |
| Depression | 12.5% | 14.3% |
| Obesity | 10.0% | 13.9% |
| Smoking | 12.0% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 66% | 67% |
| Cervical screening, women 50-64 | 73% | 75% |
| Blood pressure controlled (hypertension, under 80) | 65% | 68% |
| Blood pressure checked in last 5 years (45+) | 81% | 87% |
| Diabetes: blood pressure on target | 68% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 58% | 57% |
| Diabetes: annual foot check | 76% | 78% |
| Asthma: annual review | 72% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Woodley Practicethis surgery | – | 18 | 51% | 70% | Yes |
| Loddon Vale PracticeReading, RG5 4UX | 0.7 miles | 47 | 51% | 81% | Yes |
| Parkside PracticeReading, RG6 1JS | 1.4 miles | 46 | 58% | 78% | Yes |
| Brookside Group PracticeReading, RG6 7HG | 1.5 miles | 53 | 52% | 82% | Yes |
| Pembroke SurgeryReading, RG1 5PG | 2.1 miles | 63 | 81% | 83% | Yes |
| University Medical GroupReading, RG2 7HE | 2.3 miles | 47 | 53% | 72% | Yes |
| Melrose SurgeryReading, RG1 5BS | 2.4 miles | 45 | 59% | 77% | Yes |
| Twyford SurgeryReading, RG10 9JA | 2.6 miles | 47 | 44% | 74% | Yes |
| London Street SurgeryReading, RG1 4SJ | 2.8 miles | 23 | 47% | 68% | Yes |
| Milman & Kennet SurgeryReading, RG2 0AR | 2.8 miles | 40 | 56% | 75% | Yes |
Loddon Vale Practice is 0.7 miles away, scores 47 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Woodley Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Woodley Practice was taking on new patients. You can register online through the NHS website or call the surgery on 0118 969 7307.
How do patients rate Woodley Practice?
In the 2026 NHS GP Patient Survey, 70% of patients at Woodley Practice said their overall experience was good. The England average is 77%. 51% found it easy to get through by phone (England 57%). Its GPScore is 18 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Woodley Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Woodley Practice as Good at its last published inspection (report published 3 April 2020).
What are the opening times of Woodley Practice?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 6 October 2015. Bank holidays may differ.
How do I contact Woodley Practice?
Call 0118 969 7307 or visit its website, www.woodleycentresurgery.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Woodley Centre Surgery, 6 Headley Road, Woodley, Reading, RG5 4JA.
Does Woodley Practice have a branch surgery?
Yes. Woodley Practice also runs Dr. N.j. O'connell (Westfield Road Surgery, 3 Westfield Road, Winnersh, Wokingham, RG41 5ES). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Woodley Practice?
Around 13,796 patients are registered (January 2025). The surgery is part of Wokingham North PCN, a group of local surgeries that share staff and services, in the Thames Valley NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.