Group of surgeries

GP surgeries in About Better Care (Abc) PCN

About Better Care (Abc) PCN is a primary care network, which is a group of neighbouring GP surgeries that share staff and services. It has 5 NHS GP surgeries and around 50,287 registered patients. Patients here rate their surgeries about the England average. 1 surgery is rated excellent and 1 poor. Ranked 526th of 1,078 groups of surgeries in England.

51average score (England 50)
77%say their surgery is goodEngland 77%
65%find the phone easyEngland 57%
5 of 5taking on new patients

All 5 surgeries, ranked

Click a column heading to sort. Scores are out of 100 and the England average is 50.

#SurgeryTownScoreEasy by phoneSay it is goodInspectionNew patients
1 Hartshill Medical CentreST4 6AT Stoke-on-Trent 87 65% 87% Good Yes
2 Goldenhill Medical CentreST6 5QJ Stoke-on-Trent 78 88% 85% Good Yes
3 Middleport Medical CentreST6 3PN Stoke-on-Trent 49 76% 79% Good Yes
4 Apsley SurgeryST6 2JN Stoke-on-Trent 27 48% 70% Good Yes
5 Loomer Medical PartnershipST5 7JS Newcastle 13 40% 60% Good Yes

Map

How About Better Care (Abc) PCN compares

What patients here said in the 2026 NHS survey, next to England.

Easy to get through by phone54%57%
Easy to contact via website62%58%
Good experience of contacting74%73%
Waiting time was about right74%69%
Good at listening77%87%
Confidence and trust86%93%
Needs were met88%90%
Overall experience good70%77%

Common questions

Which is the highest-rated GP surgery in About Better Care (Abc) PCN?

Hartshill Medical Centre has the highest GPScore in About Better Care (Abc) PCN, 87 out of 100. 87% of its patients said their overall experience was good in the 2026 NHS GP Patient Survey.

How easy is it to get through to a GP surgery in About Better Care (Abc) PCN?

65% of patients in About Better Care (Abc) PCN find it easy to get through to their surgery by phone. The England average is 57%. 77% say their overall experience is good (England 77%). On average score, About Better Care (Abc) PCN ranks 526th of 1,078 groups of surgeries in England.

How many GP surgeries in About Better Care (Abc) PCN are taking on new patients?

5 of the 5 surgeries in About Better Care (Abc) PCN were taking on new patients when we last checked their pages on the NHS website. The table shows which ones, and each surgery page has a link to register online.

Sources: the 2026 NHS GP Patient Survey (NHS England and Ipsos), Care Quality Commission ratings to 01 September 2026, the NHS Organisation Data Service and ONS postcode geography. Read how scores work.