Town in Hillingdon

GP surgeries in Hayes

There are 7 NHS GP surgeries in Hayes (Hillingdon), serving around 79,155 registered patients. Patients here rate their surgeries below the England average. 7 are taking on new patients. Ranked 607th of 726 towns in England.

32average score (England 50)
74%say their surgery is goodEngland 77%
57%find the phone easyEngland 57%
7 of 7taking on new patients

All 7 surgeries, ranked

Click a column heading to sort. Scores are out of 100 and the England average is 50.

#SurgeryScoreEasy by phoneSay it is goodInspectionNew patients
1 Hesa Medical Centre - Y00352Hesa Primary Care Centre, Hayes, UB3 4DS 48 70% 82% Good Yes
2 Shakespeare Health CentreElers Road Clinic, Hayes, UB3 1NY 39 58% 69% Good Yes
3 North Hyde Road Surgery167 North Hyde Road, Hayes, UB3 4NS 39 65% 77% Good Yes
4 Kincora Doctors SurgeryColdharbour Lane, Hayes, UB3 3HG 33 66% 74% Requires improvement Yes
5 Townfield Doctors SurgeryHayes Community Campus, Hayes, UB3 3DZ 29 33% 70% Good Yes
6 Hayes Medical Centre157 Old Station Road, Hayes, UB3 4NA 20 53% 70% Good Yes
7 Parkview Surgery60 West Drayton Road, Uxbridge, UB8 3LA 17 54% 76% Good Yes

Map

How Hayes compares

What patients here said in the 2026 NHS survey, next to England.

Easy to get through by phone57%57%
Easy to contact via website59%58%
Good experience of contacting68%73%
Waiting time was about right64%69%
Good at listening83%87%
Confidence and trust92%93%
Needs were met86%90%
Overall experience good74%77%

Branch surgeries in Hayes

Run by a main practice elsewhere. Ratings and registration belong to the main practice.

Common questions

Which is the best GP surgery in Hayes?

Hesa Medical Centre - Y00352 has the highest GPScore in Hayes, 48 out of 100 (grade C). 82% of its patients say their overall experience is good. The ranking is based on the 2026 NHS patient survey, inspection results and NHS quality data. Different surgeries suit different people, so it is worth looking at the ones nearest you too.

Which GP surgeries in Hayes are taking on new patients?

7 of the 7 surgeries in Hayes were taking on new patients when we last checked their pages on the NHS website, including Hesa Medical Centre - Y00352, Shakespeare Health Centre, North Hyde Road Surgery, Kincora Doctors Surgery, Townfield Doctors Surgery and others. You usually need to live in the area a surgery covers. Each surgery page has a link to register online.

How easy is it to get a GP appointment in Hayes?

In the 2026 NHS GP Patient Survey, 57% of patients at surgeries in Hayes said it was easy to get through by phone. The England average is 57%. 68% said their experience of contacting their surgery was good. The table above shows the figures for each surgery.

How are GP surgeries in Hayes rated by inspectors?

6 of the 7 inspected surgeries in Hayes are rated Good or Outstanding by the Care Quality Commission, and 1 is rated Requires Improvement or Inadequate.

Sources: the 2026 NHS GP Patient Survey (NHS England and Ipsos), Care Quality Commission ratings to 01 September 2026, each surgery's page on the NHS website for new-patient status, and ONS geography via OpenCrime. Read how scores work.