GP surgery in Wealden
Ashdown Forest Health Centre
Lewes Road, Forest Row, RH18 5AQ
Scores 66 out of 100, good for a GP surgery in England. 83% of patients say their experience is good and 60% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 76
- Easy to get through on the phone46
- Easy to contact online53
- Good experience of getting in touch86
- Did not wait too long for the appointment89
Quality of care 49
- Patients rate the surgery as good65
- Patients got what they needed26
- Doctors and nurses listen40
- Patients trust the staff64
- Inspection rating (Good)50
- Health checks and screening done68
- Meets NHS clinical targets20
- Children vaccinated on time3
What patients say
114 patients answered the 2026 NHS survey about this surgery.
60%
find the phone easy
above the England average (57%)
83%
say their experience is good
above the England average (77%)
0
change since last year
2025: 83% · 2026: 83%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 60% | 57% | 70% |
| Easy to contact via website | 60% | 58% | 54% |
| Easy to contact via NHS App | 66% | 54% | 62% |
| Reception staff helpful | 90% | 85% | 85% |
| Seeing the same person | |||
| Has a preferred clinician | 38% | 31% | 45% |
| Sees preferred clinician | 47% | 42% | 34% |
| What happened when they got in touch | |||
| Knew what would happen next | 91% | 84% | 86% |
| Next steps within 2 days | 92% | 93% | 94% |
| Good experience of contacting | 88% | 73% | 77% |
| The appointment | |||
| Offered a choice of time or day | 66% | 57% | 59% |
| Waiting time was about right | 86% | 69% | 85% |
| Remote appointment | 25% | 26% | 31% |
| The doctor or nurse | |||
| Good at listening | 86% | 87% | 95% |
| Treated with care and concern | 89% | 86% | 90% |
| Considered mental wellbeing | 71% | 75% | 72% |
| Had all the information needed | 98% | 92% | 97% |
| Confidence and trust | 95% | 93% | 98% |
| Involved in decisions | 94% | 92% | 98% |
| Needs were met | 87% | 90% | 96% |
| Overall | |||
| Overall experience good | 83% | 77% | 83% |
| Living with a long-term condition | |||
| Confident managing conditions | 82% | 79% | 87% |
| Supported by local services | 70% | 70% | 74% |
| Discussed managing condition | 35% | 43% | 43% |
| Agreed a care plan | 32% | 46% | 51% |
Green means at least 2 points better than England, red at least 2 points worse. With about 114 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:30am to 12:30pm 1:30pm to 6:30pm |
| Tuesday | 8:30am to 12:30pm 1:30pm to 6:30pm |
| Wednesday | 8:30am to 12:30pm 1:30pm to 6:30pm |
| Thursday | 8:30am to 12:30pm 1:30pm to 6:30pm |
| Friday | 8:30am to 12:30pm 1:30pm to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 31 August 2016. Bank holidays may differ.
- Address
- Lewes Road, Forest Row, RH18 5AQ
- Phone
- 01342 822131
- Website
- www.ashdownforesthealthcen.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- High Weald PCN (a group of local surgeries that share services)
- NHS code
- G81024 · NHS profile
Access and facilities
- Car parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 30 August 2016
This rating is 10 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 15.7% | 15.2% |
| Diabetes | 5.7% | 7.9% |
| Asthma | 5.7% | 6.6% |
| COPD | 1.6% | 1.9% |
| Coronary heart disease | 2.7% | 3.0% |
| Depression | 10.0% | 14.3% |
| Obesity | 5.2% | 13.9% |
| Smoking | 8.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 61% | 67% |
| Cervical screening, women 50-64 | 68% | 75% |
| Blood pressure controlled (hypertension, under 80) | 76% | 68% |
| Blood pressure checked in last 5 years (45+) | 87% | 87% |
| Diabetes: blood pressure on target | 80% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 73% | 57% |
| Diabetes: annual foot check | 63% | 78% |
| Asthma: annual review | 65% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Ashdown Forest Health Centrethis surgery | – | 66 | 60% | 83% | Yes |
| Moatfield SurgeryEast Grinstead, RH19 3GW | 3.1 miles | 51 | 52% | 80% | Yes |
| Modality Mid SussexCrawley, RH10 4HY | 5.1 miles | 4 | 21% | 51% | Yes |
| Lingfield SurgeryLingfield, RH7 6ER | 5.7 miles | 36 | 46% | 68% | Yes |
| Beacon SurgeryCrowborough, TN6 1AH | 6.1 miles | 84 | 64% | 90% | Yes |
| Saxonbury House SurgeryCrowborough, TN6 1DL | 6.2 miles | 32 | 25% | 70% | Yes |
| Groombridge and Hartfield Medical GroupTunbridge Wells, TN3 9QP | 6.7 miles | 96 | 93% | 99% | Yes |
| Rotherfield SurgeryCrowborough, TN6 2ED | 7.4 miles | 8 | 36% | 66% | Yes |
| Edenbridge Medical PracticeEdenbridge, TN8 6FY | 7.5 miles | 62 | 45% | 85% | Yes |
| Lindfield Medical CentreHaywards Heath, RH16 2HX | 7.6 miles | 47 | 57% | 81% | Yes |
Beacon Surgery is 6.1 miles away, scores 84 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Ashdown Forest Health Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Ashdown Forest Health Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01342 822131.
How do patients rate Ashdown Forest Health Centre?
In the 2026 NHS GP Patient Survey, 83% of patients at Ashdown Forest Health Centre said their overall experience was good. The England average is 77%. 60% found it easy to get through by phone (England 57%). Its GPScore is 66 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Ashdown Forest Health Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Ashdown Forest Health Centre as Good at its last published inspection (report published 30 August 2016).
What are the opening times of Ashdown Forest Health Centre?
Reception is open Monday 8:30am to 12:30pm 1:30pm to 6:30pm, Tuesday 8:30am to 12:30pm 1:30pm to 6:30pm, Wednesday 8:30am to 12:30pm 1:30pm to 6:30pm, Thursday 8:30am to 12:30pm 1:30pm to 6:30pm, Friday 8:30am to 12:30pm 1:30pm to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 31 August 2016. Bank holidays may differ.
How do I contact Ashdown Forest Health Centre?
Call 01342 822131 or visit its website, www.ashdownforesthealthcen.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Lewes Road, Forest Row, RH18 5AQ.
How many patients are registered at Ashdown Forest Health Centre?
Around 10,672 patients are registered (January 2025). The surgery is part of High Weald PCN, a group of local surgeries that share staff and services, in the Surrey and Sussex NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.