GP surgery in County Durham
Browney House Surgery
Front Street, Langley Park, Durham, DH7 9YT
Scores 73 out of 100, good for a GP surgery in England. 79% of patients say their experience is good and 86% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2025. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 85
- Easy to get through on the phone90
- Easy to contact online58
- Good experience of getting in touch76
- Did not wait too long for the appointment76
Quality of care 55
- Patients rate the surgery as good48
- Patients got what they needed93
- Doctors and nurses listen38
- Patients trust the staff8
- Inspection rating (Good)50
- Health checks and screening done53
- Meets NHS clinical targets54
- Children vaccinated on time85
What patients say
100 patients answered the 2026 NHS survey about this surgery.
86%
find the phone easy
well above the England average (57%)
79%
say their experience is good
about the England average (77%)
+3
change since last year
2025: 75% · 2026: 79%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 86% | 57% | 68% |
| Easy to contact via website | 61% | 58% | 73% |
| Easy to contact via NHS App | 72% | 54% | 71% |
| Reception staff helpful | 95% | 85% | 93% |
| Seeing the same person | |||
| Has a preferred clinician | 30% | 31% | 33% |
| Sees preferred clinician | 45% | 42% | 60% |
| What happened when they got in touch | |||
| Knew what would happen next | 85% | 84% | 81% |
| Next steps within 2 days | 97% | 93% | 99% |
| Good experience of contacting | 84% | 73% | 85% |
| The appointment | |||
| Offered a choice of time or day | 58% | 57% | 78% |
| Waiting time was about right | 80% | 69% | 68% |
| Remote appointment | 27% | 26% | 20% |
| The doctor or nurse | |||
| Good at listening | 86% | 87% | 82% |
| Treated with care and concern | 81% | 86% | 73% |
| Considered mental wellbeing | 67% | 75% | 69% |
| Had all the information needed | 91% | 92% | 88% |
| Confidence and trust | 86% | 93% | 90% |
| Involved in decisions | 92% | 92% | 93% |
| Needs were met | 98% | 90% | 95% |
| Overall | |||
| Overall experience good | 79% | 77% | 75% |
| Living with a long-term condition | |||
| Confident managing conditions | 85% | 79% | 70% |
| Supported by local services | 82% | 70% | 63% |
| Discussed managing condition | 38% | 43% | 41% |
| Agreed a care plan | 40% | 46% | 32% |
Green means at least 2 points better than England, red at least 2 points worse. With about 100 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to noon 2pm to 5:30pm |
| Tuesday | 8am to noon 2pm to 5:30pm |
| Wednesday | 8am to noon 2pm to 5:30pm |
| Thursday | 8am to 11:45am |
| Friday | 8am to noon 2pm to 5:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 28 June 2012. Bank holidays may differ.
- Address
- Front Street, Langley Park, Durham, DH7 9YT
- Phone
- 0191 373 2860
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Derwentside PCN (a group of local surgeries that share services)
- NHS code
- A83617 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Croft View, Lanchester
- Croft View Surgery, 3 Croft View, Lanchester, Durham, DH7 0HY · 01207 521906
Access and facilities
- Disabled parking
- Disabled toilet
- Step-free access
- Wheelchair access
- Car parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Requires improvement |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 21.7% | 15.2% |
| Diabetes | 10.3% | 7.9% |
| Asthma | 7.6% | 6.6% |
| COPD | 2.7% | 1.9% |
| Coronary heart disease | 5.1% | 3.0% |
| Depression | 12.9% | 14.3% |
| Obesity | 19.8% | 13.9% |
| Smoking | 16.0% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 76% | 67% |
| Cervical screening, women 50-64 | 80% | 75% |
| Blood pressure controlled (hypertension, under 80) | 55% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 66% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 52% | 57% |
| Diabetes: annual foot check | 75% | 78% |
| Asthma: annual review | 79% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Browney House Surgerythis surgery | – | 73 | 86% | 79% | Yes |
| Dunelm Medical PracticeDurham, DH7 7DG | 1.8 miles | 43 | 54% | 74% | Yes |
| Sacriston Medical CentreDurham, DH7 6JW | 2.1 miles | 44 | 53% | 75% | Yes |
| The Haven SurgeryDurham, DH7 0BD | 2.4 miles | 96 | 93% | 94% | Yes |
| Lanchester Medical CentreDurham, DH7 0LP | 3.1 miles | 44 | 67% | 57% | Yes |
| Chastleton Medical GroupDurham, DH1 5BH | 3.3 miles | 78 | 53% | 84% | Yes |
| The Medical GroupDurham, DH7 8NH | 4.0 miles | 83 | 76% | 86% | Yes |
| Claypath & University Medical GroupDurham, DH1 1QW | 4.4 miles | 50 | 76% | 74% | Yes |
| Cestria Health CentreChester Le Street, DH2 3DJ | 4.6 miles | 35 | 44% | 68% | Yes |
| Villages Medical GroupChester Le Street, DH2 2NJ | 4.7 miles | 77 | 81% | 83% | Yes |
The Haven Surgery is 2.4 miles away, scores 96 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Browney House Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Browney House Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 0191 373 2860.
How do patients rate Browney House Surgery?
In the 2026 NHS GP Patient Survey, 79% of patients at Browney House Surgery said their overall experience was good. The England average is 77%. 86% found it easy to get through by phone (England 57%). Its GPScore is 73 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Browney House Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Browney House Surgery as Good at its last published inspection (report published 7 October 2025).
What are the opening times of Browney House Surgery?
Reception is open Monday 8am to noon 2pm to 5:30pm, Tuesday 8am to noon 2pm to 5:30pm, Wednesday 8am to noon 2pm to 5:30pm, Thursday 8am to 11:45am, Friday 8am to noon 2pm to 5:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 28 June 2012. Bank holidays may differ.
How do I contact Browney House Surgery?
Call 0191 373 2860. You can also book and order repeat prescriptions in the NHS App. The address is Front Street, Langley Park, Durham, DH7 9YT.
Does Browney House Surgery have a branch surgery?
Yes. Browney House Surgery also runs Croft View, Lanchester (Croft View Surgery, 3 Croft View, Lanchester, Durham, DH7 0HY). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Browney House Surgery?
Around 2,657 patients are registered (January 2025). The surgery is part of Derwentside PCN, a group of local surgeries that share staff and services, in the North East and North Cumbria NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.