GP surgery in Sutton
Circle GP Surgery
411a Green Wrythe Lane, Carshalton, SM5 1JL
Scores 46 out of 100, average for a GP surgery in England. 78% of patients say their experience is good and 52% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2023. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 56
- Easy to get through on the phone31
- Easy to contact online68
- Good experience of getting in touch66
- Did not wait too long for the appointment62
Quality of care 33
- Patients rate the surgery as good47
- Patients got what they needed32
- Doctors and nurses listen35
- Patients trust the staff28
- Inspection rating (Good)50
- Health checks and screening done45
- Meets NHS clinical targets15
- Children vaccinated on time38
What patients say
104 patients answered the 2026 NHS survey about this surgery.
52%
find the phone easy
below the England average (57%)
78%
say their experience is good
about the England average (77%)
+10
change since last year
2025: 68% · 2026: 78%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 52% | 57% | 43% |
| Easy to contact via website | 66% | 58% | 55% |
| Easy to contact via NHS App | 57% | 54% | 34% |
| Reception staff helpful | 82% | 85% | 78% |
| Seeing the same person | |||
| Has a preferred clinician | 55% | 31% | 57% |
| Sees preferred clinician | 44% | 42% | 35% |
| What happened when they got in touch | |||
| Knew what would happen next | 82% | 84% | 84% |
| Next steps within 2 days | 98% | 93% | 97% |
| Good experience of contacting | 81% | 73% | 75% |
| The appointment | |||
| Offered a choice of time or day | 44% | 57% | 60% |
| Waiting time was about right | 75% | 69% | 58% |
| Remote appointment | 21% | 26% | 23% |
| The doctor or nurse | |||
| Good at listening | 86% | 87% | 79% |
| Treated with care and concern | 82% | 86% | 79% |
| Considered mental wellbeing | 67% | 75% | 65% |
| Had all the information needed | 93% | 92% | 83% |
| Confidence and trust | 90% | 93% | 87% |
| Involved in decisions | 92% | 92% | 83% |
| Needs were met | 88% | 90% | 86% |
| Overall | |||
| Overall experience good | 78% | 77% | 68% |
| Living with a long-term condition | |||
| Confident managing conditions | 72% | 79% | 77% |
| Supported by local services | 73% | 70% | 60% |
| Discussed managing condition | 34% | 43% | 29% |
| Agreed a care plan | 40% | 46% | 58% |
Green means at least 2 points better than England, red at least 2 points worse. With about 104 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 7am to 6:30pm |
| Wednesday | 7am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 7am to 6:30pm |
| Saturday | 8:30am to 10:30am |
| Sunday | Closed |
Confirmed by the surgery on 3 May 2013. Bank holidays may differ.
- Address
- 411a Green Wrythe Lane, Carshalton, SM5 1JL
- Phone
- 020 3770 6071
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Carshalton PCN (a group of local surgeries that share services)
- NHS code
- H85693 · NHS profile
Access and facilities
- Car parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Requires improvement |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 11.7% | 15.2% |
| Diabetes | 9.6% | 7.9% |
| Asthma | 6.6% | 6.6% |
| COPD | 1.8% | 1.9% |
| Coronary heart disease | 2.0% | 3.0% |
| Depression | 12.0% | 14.3% |
| Obesity | 17.5% | 13.9% |
| Smoking | 16.8% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 73% | 67% |
| Cervical screening, women 50-64 | 75% | 75% |
| Blood pressure controlled (hypertension, under 80) | 68% | 68% |
| Blood pressure checked in last 5 years (45+) | 89% | 87% |
| Diabetes: blood pressure on target | 74% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 55% | 57% |
| Diabetes: annual foot check | 81% | 78% |
| Asthma: annual review | 60% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Circle GP Surgerythis surgery | – | 46 | 52% | 78% | Yes |
| Bishopsford Road Medical CentreMorden, SM4 6BH | 0.3 miles | 58 | 74% | 77% | Yes |
| Chesser PracticeCarshalton, SM5 2RT | 0.8 miles | 44 | 70% | 78% | Yes |
| Faccini House SurgeryMorden, SM4 6RT | 0.8 miles | 15 | 57% | 63% | Yes |
| Ravensbury Park Medical CentreMitcham, CR4 4DQ | 0.9 miles | 44 | 67% | 75% | Yes |
| Wrythe Green SurgeryCarshalton, SM5 2RE | 1.0 miles | 88 | 73% | 88% | Yes |
| Hackbridge Medical CentreWallington, SM6 7DS | 1.0 miles | 92 | 86% | 89% | Yes |
| Central Medical CentreMorden, SM4 5RT | 1.0 miles | 79 | 60% | 92% | Yes |
| Cricket Green Medical PracticeMitcham, CR4 3DA | 1.3 miles | 37 | 55% | 76% | Yes |
| Benhill & Belmont GP CentreSutton, SM1 4EB | 1.5 miles | 57 | 81% | 84% | Yes |
Bishopsford Road Medical Centre is 0.3 miles away, scores 58 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Circle GP Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Circle GP Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 020 3770 6071.
How do patients rate Circle GP Surgery?
In the 2026 NHS GP Patient Survey, 78% of patients at Circle GP Surgery said their overall experience was good. The England average is 77%. 52% found it easy to get through by phone (England 57%). Its GPScore is 46 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Circle GP Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Circle GP Surgery as Good at its last published inspection (report published 17 August 2023).
What are the opening times of Circle GP Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 7am to 6:30pm, Wednesday 7am to 6:30pm, Thursday 8am to 6:30pm, Friday 7am to 6:30pm, Saturday 8:30am to 10:30am, Sunday closed. The surgery last confirmed these times on 3 May 2013. Bank holidays may differ.
How do I contact Circle GP Surgery?
Call 020 3770 6071. You can also book and order repeat prescriptions in the NHS App. The address is 411a Green Wrythe Lane, Carshalton, SM5 1JL.
How many patients are registered at Circle GP Surgery?
Around 10,350 patients are registered (January 2025). The surgery is part of Carshalton PCN, a group of local surgeries that share staff and services, in the South West London NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.