GP surgery in South Oxfordshire
Goring & Woodcote Medical Practice
The Health Centre, Wayside Green, Woodcote, Reading, RG8 0PR
Scores 29 out of 100, below average for a GP surgery in England. 68% of patients say their experience is good and 45% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 20
- Easy to get through on the phone20
- Easy to contact online57
- Good experience of getting in touch14
- Did not wait too long for the appointment31
Quality of care 46
- Patients rate the surgery as good18
- Patients got what they needed59
- Doctors and nurses listen77
- Patients trust the staff67
- Inspection rating (Good)50
- Health checks and screening done57
- Meets NHS clinical targets63
- Children vaccinated on time47
What patients say
117 patients answered the 2026 NHS survey about this surgery.
44%
find the phone easy
well below the England average (57%)
68%
say their experience is good
well below the England average (77%)
-10
change since last year
2025: 79% · 2026: 68%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 44% | 57% | 47% |
| Easy to contact via website | 61% | 58% | 63% |
| Easy to contact via NHS App | 47% | 54% | 49% |
| Reception staff helpful | 73% | 85% | 81% |
| Seeing the same person | |||
| Has a preferred clinician | 33% | 31% | 40% |
| Sees preferred clinician | 32% | 42% | 31% |
| What happened when they got in touch | |||
| Knew what would happen next | 78% | 84% | 90% |
| Next steps within 2 days | 92% | 93% | 88% |
| Good experience of contacting | 60% | 73% | 72% |
| The appointment | |||
| Offered a choice of time or day | 46% | 57% | 39% |
| Waiting time was about right | 65% | 69% | 73% |
| Remote appointment | 23% | 26% | 25% |
| The doctor or nurse | |||
| Good at listening | 93% | 87% | 89% |
| Treated with care and concern | 91% | 86% | 90% |
| Considered mental wellbeing | 75% | 75% | 79% |
| Had all the information needed | 91% | 92% | 89% |
| Confidence and trust | 96% | 93% | 92% |
| Involved in decisions | 93% | 92% | 90% |
| Needs were met | 92% | 90% | 90% |
| Overall | |||
| Overall experience good | 68% | 77% | 79% |
| Living with a long-term condition | |||
| Confident managing conditions | 74% | 79% | 80% |
| Supported by local services | 65% | 70% | 80% |
| Discussed managing condition | 26% | 43% | 31% |
| Agreed a care plan | 49% | 46% | 31% |
Green means at least 2 points better than England, red at least 2 points worse. With about 117 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 8pm |
| Tuesday | 8am to 8pm |
| Wednesday | 8am to 8pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 15 August 2023. Bank holidays may differ.
- Address
- The Health Centre, Wayside Green, Woodcote, Reading, RG8 0PR
- Phone
- 01491 872372
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Wallingford & Surrounds PCN (a group of local surgeries that share services)
- NHS code
- K84071 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Dr Hamilton
- Wayside Green, Woodcote, Reading, RG8 0QL
- Goring Surgery
- Red Cross Road, Goring, Reading, RG8 9HG
- Woodcote Surgery
- Wayside Green, Woodcote, Reading, RG8 0QL
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Wheelchair access
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 3 October 2016
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 16.1% | 15.2% |
| Diabetes | 5.5% | 7.9% |
| Asthma | 7.7% | 6.6% |
| COPD | 1.2% | 1.9% |
| Coronary heart disease | 2.7% | 3.0% |
| Depression | 13.0% | 14.3% |
| Obesity | 8.8% | 13.9% |
| Smoking | 7.1% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 72% | 67% |
| Cervical screening, women 50-64 | 77% | 75% |
| Blood pressure controlled (hypertension, under 80) | 61% | 68% |
| Blood pressure checked in last 5 years (45+) | 84% | 87% |
| Diabetes: blood pressure on target | 71% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 73% | 57% |
| Diabetes: annual foot check | 79% | 78% |
| Asthma: annual review | 61% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Goring & Woodcote Medical Practicethis surgery | – | 29 | 45% | 68% | Yes |
| The Boat House SurgeryReading, RG8 7DP | 3.4 miles | 86 | 74% | 92% | Yes |
| Sonning Common Health CentreReading, RG4 9SW | 4.3 miles | 91 | 90% | 91% | Yes |
| Nettlebed SurgeryHenley-on-Thames, RG9 5AJ | 4.7 miles | 89 | 89% | 87% | Yes |
| Wallingford Medical PracticeWallingford, OX10 9DU | 4.7 miles | 91 | 72% | 92% | Yes |
| Tilehurst Village SurgeryReading, RG31 5PP | 5.3 miles | 44 | 63% | 74% | Yes |
| Westwood Road SurgeryReading, RG31 5PR | 5.3 miles | 16 | 57% | 65% | Yes |
| The PotteriesReading, RG30 6BW | 5.6 miles | 14 | 33% | 71% | Yes |
| Emmer Green SurgeryReading, RG4 8RA | 5.7 miles | 70 | 67% | 90% | Yes |
| Grovelands Medical CentreReading, RG30 1HG | 5.9 miles | 16 | 45% | 73% | Yes |
The Boat House Surgery is 3.4 miles away, scores 86 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Goring & Woodcote Medical Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Goring & Woodcote Medical Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01491 872372.
How do patients rate Goring & Woodcote Medical Practice?
In the 2026 NHS GP Patient Survey, 68% of patients at Goring & Woodcote Medical Practice said their overall experience was good. The England average is 77%. 45% found it easy to get through by phone (England 57%). Its GPScore is 29 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Goring & Woodcote Medical Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Goring & Woodcote Medical Practice as Good at its last published inspection (report published 3 October 2016).
What are the opening times of Goring & Woodcote Medical Practice?
Reception is open Monday 8am to 8pm, Tuesday 8am to 8pm, Wednesday 8am to 8pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 15 August 2023. Bank holidays may differ.
How do I contact Goring & Woodcote Medical Practice?
Call 01491 872372. You can also book and order repeat prescriptions in the NHS App. The address is The Health Centre, Wayside Green, Woodcote, Reading, RG8 0PR.
Does Goring & Woodcote Medical Practice have a branch surgery?
Yes. Goring & Woodcote Medical Practice also runs Dr Hamilton (Wayside Green, Woodcote, Reading, RG8 0QL) and Goring Surgery (Red Cross Road, Goring, Reading, RG8 9HG) and Woodcote Surgery (Wayside Green, Woodcote, Reading, RG8 0QL). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Goring & Woodcote Medical Practice?
Around 10,530 patients are registered (January 2025). The surgery is part of Wallingford & Surrounds PCN, a group of local surgeries that share staff and services, in the Thames Valley NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.