GP surgery in Caversham
Emmer Green Surgery
4 St. Barnabas Road, Emmer Green, Reading, RG4 8RA
Scores 70 out of 100, good for a GP surgery in England. 90% of patients say their experience is good and 67% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2024. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 62
- Easy to get through on the phone60
- Easy to contact online94
- Good experience of getting in touch82
- Did not wait too long for the appointment24
Quality of care 79
- Patients rate the surgery as good88
- Patients got what they needed33
- Doctors and nurses listen91
- Patients trust the staff54
- Inspection rating (Good)50
- Health checks and screening done76
- Meets NHS clinical targets76
- Children vaccinated on time70
What patients say
109 patients answered the 2026 NHS survey about this surgery.
67%
find the phone easy
well above the England average (57%)
90%
say their experience is good
well above the England average (77%)
-4
change since last year
2025: 94% · 2026: 90%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 67% | 57% | 81% |
| Easy to contact via website | 82% | 58% | 75% |
| Easy to contact via NHS App | 50% | 54% | 71% |
| Reception staff helpful | 89% | 85% | 94% |
| Seeing the same person | |||
| Has a preferred clinician | 32% | 31% | 33% |
| Sees preferred clinician | 39% | 42% | 48% |
| What happened when they got in touch | |||
| Knew what would happen next | 93% | 84% | 93% |
| Next steps within 2 days | 99% | 93% | 95% |
| Good experience of contacting | 86% | 73% | 93% |
| The appointment | |||
| Offered a choice of time or day | 61% | 57% | 63% |
| Waiting time was about right | 62% | 69% | 74% |
| Remote appointment | 41% | 26% | 36% |
| The doctor or nurse | |||
| Good at listening | 96% | 87% | 92% |
| Treated with care and concern | 93% | 86% | 90% |
| Considered mental wellbeing | 65% | 75% | 79% |
| Had all the information needed | 99% | 92% | 95% |
| Confidence and trust | 94% | 93% | 97% |
| Involved in decisions | 96% | 92% | 97% |
| Needs were met | 89% | 90% | 95% |
| Overall | |||
| Overall experience good | 90% | 77% | 94% |
| Living with a long-term condition | |||
| Confident managing conditions | 86% | 79% | 91% |
| Supported by local services | 83% | 70% | 90% |
| Discussed managing condition | 45% | 43% | 52% |
| Agreed a care plan | 53% | 46% | 50% |
Green means at least 2 points better than England, red at least 2 points worse. With about 109 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | 8am to noon |
| Sunday | Closed |
Confirmed by the surgery on 18 November 2024. Bank holidays may differ.
- Address
- 4 St. Barnabas Road, Emmer Green, Reading, RG4 8RA
- Phone
- 0118 948 6900
- [email protected]
- Website
- www.emmergreensurgery.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Caversham PCN (a group of local surgeries that share services)
- NHS code
- K81041 · NHS profile
Access and facilities
- Disabled parking
- Disabled toilet
- Signing service
- Step-free access
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.1% | 15.2% |
| Diabetes | 7.4% | 7.9% |
| Asthma | 7.1% | 6.6% |
| COPD | 1.3% | 1.9% |
| Coronary heart disease | 3.0% | 3.0% |
| Depression | 12.3% | 14.3% |
| Obesity | 13.6% | 13.9% |
| Smoking | 9.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 73% | 67% |
| Cervical screening, women 50-64 | 75% | 75% |
| Blood pressure controlled (hypertension, under 80) | 67% | 68% |
| Blood pressure checked in last 5 years (45+) | 87% | 87% |
| Diabetes: blood pressure on target | 76% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 69% | 57% |
| Diabetes: annual foot check | 87% | 78% |
| Asthma: annual review | 70% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Emmer Green Surgerythis surgery | – | 70 | 67% | 90% | Yes |
| Balmore Park SurgeryReading, RG4 7SS | 0.9 miles | 60 | 57% | 85% | Yes |
| Chatham Street SurgeryReading, RG1 7JE | 2.0 miles | 54 | 64% | 78% | Yes |
| Abbey Medical CentreReading, RG1 7QA | 2.0 miles | 75 | 86% | 81% | Yes |
| Broad Street Health CentreReading, RG1 7QA | 2.0 miles | 33 | 49% | 78% | Yes |
| Western Elms & Circuit Lane SurgeriesReading, RG30 1AT | 2.1 miles | 20 | 52% | 68% | Yes |
| London Street SurgeryReading, RG1 4SJ | 2.2 miles | 23 | 47% | 68% | Yes |
| Sonning Common Health CentreReading, RG4 9SW | 2.2 miles | 91 | 90% | 91% | Yes |
| Grovelands Medical CentreReading, RG30 1HG | 2.3 miles | 16 | 45% | 73% | Yes |
| Melrose SurgeryReading, RG1 5BS | 2.3 miles | 45 | 59% | 77% | Yes |
Sonning Common Health Centre is 2.2 miles away, scores 91 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Emmer Green Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Emmer Green Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 0118 948 6900.
How do patients rate Emmer Green Surgery?
In the 2026 NHS GP Patient Survey, 90% of patients at Emmer Green Surgery said their overall experience was good. The England average is 77%. 67% found it easy to get through by phone (England 57%). Its GPScore is 70 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Emmer Green Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Emmer Green Surgery as Good at its last published inspection (report published 4 March 2024).
What are the opening times of Emmer Green Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday 8am to noon, Sunday closed. The surgery last confirmed these times on 18 November 2024. Bank holidays may differ.
How do I contact Emmer Green Surgery?
Call 0118 948 6900 or visit its website, www.emmergreensurgery.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 4 St. Barnabas Road, Emmer Green, Reading, RG4 8RA.
How many patients are registered at Emmer Green Surgery?
Around 11,647 patients are registered (January 2025). The surgery is part of Caversham PCN, a group of local surgeries that share staff and services, in the Thames Valley NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.