GP surgery in Somerset
Hamdon Medical Centre, Stoke-Sub-Hamdon
Matts Lane, Stoke-Sub-Hamdon, TA14 6QE
Scores 6 out of 100, poor for a GP surgery in England. 61% of patients say their experience is good and 50% find it easy to get through on the phone (England: 77% and 57%). It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 14
- Easy to get through on the phone27
- Easy to contact online51
- Good experience of getting in touch4
- Did not wait too long for the appointment15
Quality of care 3
- Patients rate the surgery as good7
- Patients got what they needed9
- Doctors and nurses listen11
- Patients trust the staff38
- Inspection rating (Not rated)–
- Health checks and screening done5
- Meets NHS clinical targets15
- Children vaccinated on time74
What patients say
104 patients answered the 2026 NHS survey about this surgery.
50%
find the phone easy
below the England average (57%)
61%
say their experience is good
well below the England average (77%)
+3
change since last year
2025: 58% · 2026: 61%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 50% | 57% | 46% |
| Easy to contact via website | 59% | 58% | 46% |
| Easy to contact via NHS App | 46% | 54% | 35% |
| Reception staff helpful | 78% | 85% | 73% |
| Seeing the same person | |||
| Has a preferred clinician | 26% | 31% | 20% |
| Sees preferred clinician | 11% | 42% | 19% |
| What happened when they got in touch | |||
| Knew what would happen next | 81% | 84% | 76% |
| Next steps within 2 days | 83% | 93% | 82% |
| Good experience of contacting | 51% | 73% | 54% |
| The appointment | |||
| Offered a choice of time or day | 38% | 57% | 53% |
| Waiting time was about right | 57% | 69% | 56% |
| Remote appointment | 26% | 26% | 33% |
| The doctor or nurse | |||
| Good at listening | 78% | 87% | 80% |
| Treated with care and concern | 77% | 86% | 78% |
| Considered mental wellbeing | 42% | 75% | 65% |
| Had all the information needed | 88% | 92% | 88% |
| Confidence and trust | 92% | 93% | 87% |
| Involved in decisions | 89% | 92% | 85% |
| Needs were met | 83% | 90% | 87% |
| Overall | |||
| Overall experience good | 61% | 77% | 58% |
| Living with a long-term condition | |||
| Confident managing conditions | 88% | 79% | 90% |
| Supported by local services | 73% | 70% | 52% |
| Discussed managing condition | 32% | 43% | 37% |
| Agreed a care plan | 50% | 46% | 48% |
Green means at least 2 points better than England, red at least 2 points worse. With about 104 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:30am to 6:30pm |
| Tuesday | 8:30am to 6:30pm |
| Wednesday | 8:30am to 6:30pm |
| Thursday | 8:30am to 5pm |
| Friday | 8:30am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 12 July 2016. Bank holidays may differ.
- Address
- Matts Lane, Stoke-Sub-Hamdon, TA14 6QE
- Phone
- 01935 822236
- Website
- www.hamdonmc.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- South Somerset West PCN (a group of local surgeries that share services)
- NHS code
- L85026 · NHS profile
Access and facilities
- Disabled parking
- Induction loop
- Step-free access
- Wheelchair access
- Car parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
No inspection rating has been published for this surgery.
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 19.0% | 15.2% |
| Diabetes | 7.8% | 7.9% |
| Asthma | 6.8% | 6.6% |
| COPD | 2.8% | 1.9% |
| Coronary heart disease | 4.1% | 3.0% |
| Depression | 15.0% | 14.3% |
| Obesity | 15.6% | 13.9% |
| Smoking | 11.6% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 73% | 67% |
| Cervical screening, women 50-64 | 76% | 75% |
| Blood pressure controlled (hypertension, under 80) | 64% | 68% |
| Blood pressure checked in last 5 years (45+) | 82% | 87% |
| Diabetes: blood pressure on target | 66% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 47% | 57% |
| Diabetes: annual foot check | 68% | 78% |
| Asthma: annual review | 42% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Hamdon Medical Centre, Stoke-Sub-Hamdonthis surgery | – | 6 | 50% | 61% | Yes |
| Church Street Surgery, MartockMartock, TA12 6JL | 1.4 miles | 0 | 25% | 52% | – |
| West Coker SurgeryYeovil, BA22 9AH | 3.6 miles | 50 | 92% | 69% | Yes |
| Preston Grove Medical Centre, YeovilYeovil, BA20 2BQ | 4.8 miles | 28 | 53% | 74% | Yes |
| Diamond Health GroupYeovil, BA20 1UJ | 5.1 miles | 25 | 39% | 70% | Yes |
| Symphony South HealthcareCrewkerne, TA18 8BX | 5.3 miles | 16 | 34% | 71% | Yes |
| Penn Hill Surgery, YeovilYeovil, BA20 1SB | 5.3 miles | 39 | 49% | 74% | Yes |
| Oaklands SurgeryYeovil, BA21 5RL | 5.9 miles | 1 | 45% | 49% | Yes |
| Langport SurgeryLangport, TA10 9RH | 6.8 miles | 54 | 59% | 81% | Yes |
| Buttercross Health CentreSomerton, TA11 7PB | 7.3 miles | 19 | 30% | 70% | Yes |
West Coker Surgery is 3.6 miles away, scores 50 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Hamdon Medical Centre, Stoke-Sub-Hamdon taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Hamdon Medical Centre, Stoke-Sub-Hamdon was taking on new patients. You can register online through the NHS website or call the surgery on 01935 822236.
How do patients rate Hamdon Medical Centre, Stoke-Sub-Hamdon?
In the 2026 NHS GP Patient Survey, 61% of patients at Hamdon Medical Centre, Stoke-Sub-Hamdon said their overall experience was good. The England average is 77%. 50% found it easy to get through by phone (England 57%). Its GPScore is 6 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What are the opening times of Hamdon Medical Centre, Stoke-Sub-Hamdon?
Reception is open Monday 8:30am to 6:30pm, Tuesday 8:30am to 6:30pm, Wednesday 8:30am to 6:30pm, Thursday 8:30am to 5pm, Friday 8:30am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 12 July 2016. Bank holidays may differ.
How do I contact Hamdon Medical Centre, Stoke-Sub-Hamdon?
Call 01935 822236 or visit its website, www.hamdonmc.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Matts Lane, Stoke-Sub-Hamdon, TA14 6QE.
How many patients are registered at Hamdon Medical Centre, Stoke-Sub-Hamdon?
Around 6,060 patients are registered (January 2025). The surgery is part of South Somerset West PCN, a group of local surgeries that share staff and services, in the Somerset NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.