GP surgery in Bradford
Hollyns Health & Wellbeing
4 Glenholme Park, Clayton, Bradford, BD14 6NF
Scores 16 out of 100, poor for a GP surgery in England. 67% of patients say their experience is good and 31% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2025. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 11
- Easy to get through on the phone6
- Easy to contact online25
- Good experience of getting in touch16
- Did not wait too long for the appointment25
Quality of care 30
- Patients rate the surgery as good16
- Patients got what they needed30
- Doctors and nurses listen63
- Patients trust the staff72
- Inspection rating (Good)50
- Health checks and screening done60
- Meets NHS clinical targets9
- Children vaccinated on time22
What patients say
94 patients answered the 2026 NHS survey about this surgery.
31%
find the phone easy
well below the England average (57%)
67%
say their experience is good
well below the England average (77%)
+12
change since last year
2025: 55% · 2026: 67%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 31% | 57% | 16% |
| Easy to contact via website | 47% | 58% | 29% |
| Easy to contact via NHS App | 41% | 54% | 18% |
| Reception staff helpful | 87% | 85% | 71% |
| Seeing the same person | |||
| Has a preferred clinician | 27% | 31% | 23% |
| Sees preferred clinician | 17% | 42% | 10% |
| What happened when they got in touch | |||
| Knew what would happen next | 76% | 84% | 70% |
| Next steps within 2 days | 85% | 93% | 88% |
| Good experience of contacting | 62% | 73% | 43% |
| The appointment | |||
| Offered a choice of time or day | 41% | 57% | 27% |
| Waiting time was about right | 62% | 69% | 46% |
| Remote appointment | 39% | 26% | 39% |
| The doctor or nurse | |||
| Good at listening | 90% | 87% | 83% |
| Treated with care and concern | 87% | 86% | 76% |
| Considered mental wellbeing | 77% | 75% | 62% |
| Had all the information needed | 93% | 92% | 88% |
| Confidence and trust | 96% | 93% | 95% |
| Involved in decisions | 88% | 92% | 91% |
| Needs were met | 88% | 90% | 88% |
| Overall | |||
| Overall experience good | 67% | 77% | 55% |
| Living with a long-term condition | |||
| Confident managing conditions | 81% | 79% | 74% |
| Supported by local services | 61% | 70% | 63% |
| Discussed managing condition | 45% | 43% | 41% |
| Agreed a care plan | 32% | 46% | 38% |
Green means at least 2 points better than England, red at least 2 points worse. With about 94 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8am to 6pm |
| Tuesday | 8am to 6pm |
| Wednesday | 8am to 6pm |
| Thursday | 8am to 6pm |
| Friday | 8am to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 10 September 2024. Bank holidays may differ.
- Address
- 4 Glenholme Park, Clayton, Bradford, BD14 6NF
- Phone
- 01274 880650
- [email protected]
- Website
- www.hollynshealth.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Bradford North West PCN (a group of local surgeries that share services)
- NHS code
- B83045 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Allerton
- Allerton Health Centre, Bell Dean Road, Allerton, Bradford, BD15 7WA
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Wheelchair access
- Car parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.7% | 15.2% |
| Diabetes | 10.8% | 7.9% |
| Asthma | 7.2% | 6.6% |
| COPD | 2.4% | 1.9% |
| Coronary heart disease | 3.3% | 3.0% |
| Depression | 13.6% | 14.3% |
| Obesity | 17.4% | 13.9% |
| Smoking | 19.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 67% | 67% |
| Cervical screening, women 50-64 | 76% | 75% |
| Blood pressure controlled (hypertension, under 80) | 74% | 68% |
| Blood pressure checked in last 5 years (45+) | 88% | 87% |
| Diabetes: blood pressure on target | 79% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 54% | 57% |
| Diabetes: annual foot check | 61% | 78% |
| Asthma: annual review | 70% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Hollyns Health & Wellbeingthis surgery | – | 16 | 31% | 67% | Yes |
| The Ridge Medical PracticeBradford, BD7 3JX | 1.4 miles | 1 | 17% | 42% | Yes |
| The Willows Medical PracticeBradford, BD13 2GD | 1.6 miles | 5 | 19% | 51% | – |
| Grange Medical CentreBradford, BD7 3AH | 1.6 miles | 2 | 40% | 45% | Yes |
| Wibsey & Queensbury Medical PracticeBradford, BD6 1TD | 1.6 miles | 20 | 25% | 74% | Yes |
| Park Grange Medical CentreBradford, BD7 2BL | 1.7 miles | 41 | 53% | 77% | Yes |
| Horton Park Medical PracticeBradford, BD7 3EG | 1.8 miles | 8 | 36% | 68% | Yes |
| Parklands Medical PracticeBradford, BD6 2DD | 1.9 miles | 1 | 25% | 59% | Yes |
| Kensington PartnershipBradford, BD8 9LB | 1.9 miles | 3 | 12% | 57% | Yes |
| Dr Ia Gilkar & PartnersBradford, BD8 9LB | 1.9 miles | 70 | 59% | 86% | Yes |
Park Grange Medical Centre is 1.7 miles away, scores 41 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Hollyns Health & Wellbeing taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Hollyns Health & Wellbeing was taking on new patients. You can register online through the NHS website or call the surgery on 01274 880650.
How do patients rate Hollyns Health & Wellbeing?
In the 2026 NHS GP Patient Survey, 67% of patients at Hollyns Health & Wellbeing said their overall experience was good. The England average is 77%. 31% found it easy to get through by phone (England 57%). Its GPScore is 16 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What is the inspection rating for Hollyns Health & Wellbeing?
The Care Quality Commission, which inspects GP surgeries in England, rated Hollyns Health & Wellbeing as Good at its last published inspection (report published 12 June 2025).
What are the opening times of Hollyns Health & Wellbeing?
Reception is open Monday 8am to 6pm, Tuesday 8am to 6pm, Wednesday 8am to 6pm, Thursday 8am to 6pm, Friday 8am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 10 September 2024. Bank holidays may differ.
How do I contact Hollyns Health & Wellbeing?
Call 01274 880650 or visit its website, www.hollynshealth.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 4 Glenholme Park, Clayton, Bradford, BD14 6NF.
Does Hollyns Health & Wellbeing have a branch surgery?
Yes. Hollyns Health & Wellbeing also runs Allerton (Allerton Health Centre, Bell Dean Road, Allerton, Bradford, BD15 7WA). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Hollyns Health & Wellbeing?
Around 12,542 patients are registered (January 2025). The surgery is part of Bradford North West PCN, a group of local surgeries that share staff and services, in the West Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.