GP surgery in Bedford
Linden Road Surgery
13 Linden Road, Bedford, MK40 2DQ
Scores 61 out of 100, good for a GP surgery in England. 87% of patients say their experience is good and 71% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Requires improvement in 2023. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 62
- Easy to get through on the phone68
- Easy to contact online20
- Good experience of getting in touch84
- Did not wait too long for the appointment40
Quality of care 57
- Patients rate the surgery as good77
- Patients got what they needed58
- Doctors and nurses listen80
- Patients trust the staff67
- Inspection rating (Requires improvement)2
- Health checks and screening done12
- Meets NHS clinical targets92
- Children vaccinated on time26
What patients say
91 patients answered the 2026 NHS survey about this surgery.
71%
find the phone easy
well above the England average (57%)
87%
say their experience is good
well above the England average (77%)
+13
change since last year
2025: 74% · 2026: 87%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 71% | 57% | 64% |
| Easy to contact via website | 44% | 58% | 57% |
| Easy to contact via NHS App | 22% | 54% | 52% |
| Reception staff helpful | 92% | 85% | 85% |
| Seeing the same person | |||
| Has a preferred clinician | 32% | 31% | 39% |
| Sees preferred clinician | 44% | 42% | 47% |
| What happened when they got in touch | |||
| Knew what would happen next | 87% | 84% | 77% |
| Next steps within 2 days | 94% | 93% | 93% |
| Good experience of contacting | 87% | 73% | 72% |
| The appointment | |||
| Offered a choice of time or day | 64% | 57% | 64% |
| Waiting time was about right | 68% | 69% | 63% |
| Remote appointment | 37% | 26% | 30% |
| The doctor or nurse | |||
| Good at listening | 93% | 87% | 90% |
| Treated with care and concern | 92% | 86% | 87% |
| Considered mental wellbeing | 77% | 75% | 79% |
| Had all the information needed | 95% | 92% | 91% |
| Confidence and trust | 96% | 93% | 94% |
| Involved in decisions | 97% | 92% | 90% |
| Needs were met | 92% | 90% | 91% |
| Overall | |||
| Overall experience good | 87% | 77% | 74% |
| Living with a long-term condition | |||
| Confident managing conditions | 86% | 79% | 75% |
| Supported by local services | 68% | 70% | 66% |
| Discussed managing condition | 41% | 43% | 46% |
| Agreed a care plan | 55% | 46% | 61% |
Green means at least 2 points better than England, red at least 2 points worse. With about 91 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 7:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 7 March 2025. Bank holidays may differ.
- Address
- 13 Linden Road, Bedford, MK40 2DQ
- Phone
- 01234 273272
- linden.prescriptions @nhs.net
- Website
- lindenroadsurgery.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- East Bedford PCN (a group of local surgeries that share services)
- NHS code
- E81060 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Dr Saparamadu & Partners
- Avoca House, Molivers Lane, Bromham, MK43 8JT
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Bus stop nearby
- Off-site car parking nearby
- Sign language interpreter available online
- Toilets
- Translation services
- Wheelchair access at entrances and exits
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Requires improvement |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Requires improvement |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 16.3% | 15.2% |
| Diabetes | 12.2% | 7.9% |
| Asthma | 7.2% | 6.6% |
| COPD | 1.6% | 1.9% |
| Coronary heart disease | 3.3% | 3.0% |
| Depression | 10.5% | 14.3% |
| Obesity | 12.8% | 13.9% |
| Smoking | 17.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 57% | 67% |
| Cervical screening, women 50-64 | 64% | 75% |
| Blood pressure controlled (hypertension, under 80) | 71% | 68% |
| Blood pressure checked in last 5 years (45+) | 94% | 87% |
| Diabetes: blood pressure on target | 70% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 57% | 57% |
| Diabetes: annual foot check | 65% | 78% |
| Asthma: annual review | 58% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Linden Road Surgerythis surgery | – | 61 | 71% | 87% | Yes |
| Ashburnham Road SurgeryBedford, MK40 1DS | 0.5 miles | 76 | 80% | 82% | Yes |
| The De Parys GroupBedford, MK40 2NT | 0.8 miles | 21 | 37% | 68% | Yes |
| Queens Park Health CentreBedford, MK40 4HR | 0.9 miles | 30 | 52% | 64% | Yes |
| Goldington Avenue SurgeryBedford, MK40 3DB | 1.0 miles | 24 | 45% | 71% | Yes |
| Cauldwell Medical CentreBedford, MK42 9DJ | 1.1 miles | 2 | 31% | 59% | – |
| London Road Health CentreBedford, MK42 0NT | 1.4 miles | 26 | 46% | 76% | Yes |
| Putnoe Medical Centre PartnershipBedford, MK41 9JE | 1.8 miles | 49 | 69% | 76% | Yes |
| King Street SurgeryBedford, MK42 8QD | 1.9 miles | 29 | 38% | 75% | Yes |
| Priory Medical CentreBedford, MK41 6GA | 2.0 miles | 52 | 68% | 82% | Yes |
Ashburnham Road Surgery is 0.5 miles away, scores 76 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Linden Road Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Linden Road Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01234 273272.
How do patients rate Linden Road Surgery?
In the 2026 NHS GP Patient Survey, 87% of patients at Linden Road Surgery said their overall experience was good. The England average is 77%. 71% found it easy to get through by phone (England 57%). Its GPScore is 61 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for Linden Road Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Linden Road Surgery as Requires improvement at its last published inspection (report published 7 March 2023).
What are the opening times of Linden Road Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 7:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 7 March 2025. Bank holidays may differ.
How do I contact Linden Road Surgery?
Call 01234 273272 or visit its website, lindenroadsurgery.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 13 Linden Road, Bedford, MK40 2DQ.
Does Linden Road Surgery have a branch surgery?
Yes. Linden Road Surgery also runs Dr Saparamadu & Partners (Avoca House, Molivers Lane, Bromham, MK43 8JT). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Linden Road Surgery?
Around 6,004 patients are registered (January 2025). The surgery is part of East Bedford PCN, a group of local surgeries that share staff and services, in the Central East NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.