GP surgery in Bushey
Manor View Practice
Bushey Health Centre, London Road, Bushey, WD23 2NN
Scores 50 out of 100, average for a GP surgery in England. 80% of patients say their experience is good and 52% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2020. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 62
- Easy to get through on the phone33
- Easy to contact online74
- Good experience of getting in touch72
- Did not wait too long for the appointment68
Quality of care 34
- Patients rate the surgery as good51
- Patients got what they needed14
- Doctors and nurses listen52
- Patients trust the staff26
- Inspection rating (Good)50
- Health checks and screening done51
- Meets NHS clinical targets27
- Children vaccinated on time18
What patients say
111 patients answered the 2026 NHS survey about this surgery.
52%
find the phone easy
below the England average (57%)
79%
say their experience is good
above the England average (77%)
-4
change since last year
2025: 84% · 2026: 80%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 52% | 57% | 41% |
| Easy to contact via website | 68% | 58% | 81% |
| Easy to contact via NHS App | 62% | 54% | 81% |
| Reception staff helpful | 91% | 85% | 90% |
| Seeing the same person | |||
| Has a preferred clinician | 23% | 31% | 22% |
| Sees preferred clinician | 57% | 42% | 45% |
| What happened when they got in touch | |||
| Knew what would happen next | 88% | 84% | 91% |
| Next steps within 2 days | 96% | 93% | 85% |
| Good experience of contacting | 83% | 73% | 76% |
| The appointment | |||
| Offered a choice of time or day | 75% | 57% | 53% |
| Waiting time was about right | 77% | 69% | 71% |
| Remote appointment | 36% | 26% | 25% |
| The doctor or nurse | |||
| Good at listening | 88% | 87% | 92% |
| Treated with care and concern | 83% | 86% | 92% |
| Considered mental wellbeing | 76% | 75% | 78% |
| Had all the information needed | 94% | 92% | 93% |
| Confidence and trust | 90% | 93% | 98% |
| Involved in decisions | 93% | 92% | 98% |
| Needs were met | 85% | 90% | 92% |
| Overall | |||
| Overall experience good | 79% | 77% | 84% |
| Living with a long-term condition | |||
| Confident managing conditions | 82% | 79% | 87% |
| Supported by local services | 82% | 70% | 68% |
| Discussed managing condition | 50% | 43% | 50% |
| Agreed a care plan | 56% | 46% | 45% |
Green means at least 2 points better than England, red at least 2 points worse. With about 111 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 7am to 6:30pm |
| Thursday | 7am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 20 December 2022. Bank holidays may differ.
- Address
- Bushey Health Centre, London Road, Bushey, WD23 2NN
- Phone
- 01923 247446
- [email protected]
- Website
- www.manorviewpractice.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Mvp PCN (a group of local surgeries that share services)
- NHS code
- E82073 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Manor View at South Oxhey
- Oxhey Drive, Watford, WD19 7SF
- Manor View Practice at Callowland
- 141a Leavesden Road, Watford, WD24 5DG
- Manor View Practice at Theobald
- 121 Theobald Street, Borehamwood, WD6 4PT
Access and facilities
- Braille translation service
- Disabled parking
- Disabled toilet
- Induction loop
- Signing service
- Step-free access
- Text relay
- Wheelchair access
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 19 February 2020
This rating is 6 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 13.5% | 15.2% |
| Diabetes | 7.1% | 7.9% |
| Asthma | 5.4% | 6.6% |
| COPD | 1.3% | 1.9% |
| Coronary heart disease | 2.5% | 3.0% |
| Depression | 13.4% | 14.3% |
| Obesity | 15.1% | 13.9% |
| Smoking | 13.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 65% | 67% |
| Cervical screening, women 50-64 | 73% | 75% |
| Blood pressure controlled (hypertension, under 80) | 65% | 68% |
| Blood pressure checked in last 5 years (45+) | 85% | 87% |
| Diabetes: blood pressure on target | 73% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 57% | 57% |
| Diabetes: annual foot check | 82% | 78% |
| Asthma: annual review | 73% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Manor View Practicethis surgery | – | 50 | 52% | 80% | Yes |
| Attenborough SurgeryBushey, WD23 2NN | 0.1 mile | 62 | 64% | 82% | Yes |
| Watford Health CentreWatford, WD18 0JP | 1.3 miles | 24 | 44% | 71% | Yes |
| Suthergrey House Medical CentreWatford, WD17 1LS | 1.5 miles | 21 | 45% | 69% | Yes |
| Little Bushey SurgeryBushey, WD23 1EZ | 1.5 miles | 89 | 81% | 91% | Yes |
| South Oxhey SurgeryWatford, WD19 7SF | 1.5 miles | 41 | 55% | 82% | Yes |
| Consulting RoomsWatford, WD19 7RU | 1.5 miles | 44 | 69% | 73% | Yes |
| The Elms SurgeryWatford, WD17 4NT | 1.7 miles | 81 | 86% | 83% | Yes |
| Sas West HertsWatford, WD18 7QR | 2.1 miles | – | – | – | No |
| Bridgewater SurgeriesWatford, WD18 7QR | 2.1 miles | 83 | 65% | 91% | Yes |
Attenborough Surgery is 0.1 mile away, scores 62 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Manor View Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Manor View Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01923 247446.
How do patients rate Manor View Practice?
In the 2026 NHS GP Patient Survey, 80% of patients at Manor View Practice said their overall experience was good. The England average is 77%. 52% found it easy to get through by phone (England 57%). Its GPScore is 50 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Manor View Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Manor View Practice as Good at its last published inspection (report published 19 February 2020).
What are the opening times of Manor View Practice?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 7am to 6:30pm, Thursday 7am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 20 December 2022. Bank holidays may differ.
How do I contact Manor View Practice?
Call 01923 247446 or visit its website, www.manorviewpractice.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Bushey Health Centre, London Road, Bushey, WD23 2NN.
Does Manor View Practice have a branch surgery?
Yes. Manor View Practice also runs Manor View at South Oxhey (Oxhey Drive, Watford, WD19 7SF) and Manor View Practice at Callowland (141a Leavesden Road, Watford, WD24 5DG) and Manor View Practice at Theobald (121 Theobald Street, Borehamwood, WD6 4PT). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Manor View Practice?
Around 48,013 patients are registered (January 2025). The surgery is part of Mvp PCN, a group of local surgeries that share staff and services, in the Central East NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.