GP surgery in Watford
Bridgewater Surgeries
Bridgewater House, 7 Printers Avenue, Watford, WD18 7QR
Scores 83 out of 100, excellent for a GP surgery in England. 91% of patients say their experience is good and 65% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2022. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 79
- Easy to get through on the phone56
- Easy to contact online73
- Good experience of getting in touch85
- Did not wait too long for the appointment81
Quality of care 83
- Patients rate the surgery as good89
- Patients got what they needed73
- Doctors and nurses listen71
- Patients trust the staff88
- Inspection rating (Good)50
- Health checks and screening done63
- Meets NHS clinical targets31
- Children vaccinated on time31
What patients say
189 patients answered the 2026 NHS survey about this surgery.
65%
find the phone easy
well above the England average (57%)
91%
say their experience is good
well above the England average (77%)
+1
change since last year
2025: 90% · 2026: 91%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 65% | 57% | 54% |
| Easy to contact via website | 68% | 58% | 70% |
| Easy to contact via NHS App | 67% | 54% | 66% |
| Reception staff helpful | 94% | 85% | 95% |
| Seeing the same person | |||
| Has a preferred clinician | 32% | 31% | 33% |
| Sees preferred clinician | 63% | 42% | 56% |
| What happened when they got in touch | |||
| Knew what would happen next | 95% | 84% | 79% |
| Next steps within 2 days | 92% | 93% | 89% |
| Good experience of contacting | 87% | 73% | 83% |
| The appointment | |||
| Offered a choice of time or day | 81% | 57% | 70% |
| Waiting time was about right | 82% | 69% | 74% |
| Remote appointment | 22% | 26% | 16% |
| The doctor or nurse | |||
| Good at listening | 92% | 87% | 88% |
| Treated with care and concern | 92% | 86% | 88% |
| Considered mental wellbeing | 85% | 75% | 79% |
| Had all the information needed | 96% | 92% | 97% |
| Confidence and trust | 98% | 93% | 93% |
| Involved in decisions | 97% | 92% | 88% |
| Needs were met | 94% | 90% | 87% |
| Overall | |||
| Overall experience good | 91% | 77% | 90% |
| Living with a long-term condition | |||
| Confident managing conditions | 84% | 79% | 87% |
| Supported by local services | 79% | 70% | 64% |
| Discussed managing condition | 58% | 43% | 46% |
| Agreed a care plan | 47% | 46% | 42% |
Green means at least 2 points better than England, red at least 2 points worse. With about 189 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 8:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 22 May 2020. Bank holidays may differ.
- Address
- Bridgewater House, 7 Printers Avenue, Watford, WD18 7QR
- Phone
- 01923 202600
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Bridgewater PCN (a group of local surgeries that share services)
- NHS code
- E82013 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Bridgewater Surgeries St Albans Road
- St. Albans Road, Watford, WD24 7RZ
- Meriden Surgery
- Harvest End, Watford, WD25 9UB
- North Approach Surgery
- 95 North Approach, Watford, WD25 0EL · 01923 223178
Access and facilities
- Wheelchair access
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 12.7% | 15.2% |
| Diabetes | 8.3% | 7.9% |
| Asthma | 6.0% | 6.6% |
| COPD | 0.9% | 1.9% |
| Coronary heart disease | 2.3% | 3.0% |
| Depression | 11.2% | 14.3% |
| Obesity | 16.1% | 13.9% |
| Smoking | 13.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 67% | 67% |
| Cervical screening, women 50-64 | 80% | 75% |
| Blood pressure controlled (hypertension, under 80) | 72% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 77% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 59% | 57% |
| Diabetes: annual foot check | 83% | 78% |
| Asthma: annual review | 67% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Bridgewater Surgeriesthis surgery | – | 83 | 65% | 91% | Yes |
| Sas West HertsWatford, WD18 7QR | under 0.1 miles | – | – | – | No |
| Watford Health CentreWatford, WD18 0JP | 1.0 miles | 24 | 44% | 71% | Yes |
| The Elms SurgeryWatford, WD17 4NT | 1.1 miles | 81 | 86% | 83% | Yes |
| New Road SurgeryRickmansworth, WD3 3HD | 1.1 miles | 38 | 62% | 79% | Yes |
| Suthergrey House Medical CentreWatford, WD17 1LS | 1.2 miles | 21 | 45% | 69% | Yes |
| Manor View PracticeBushey, WD23 2NN | 2.1 miles | 50 | 52% | 80% | Yes |
| Attenborough SurgeryBushey, WD23 2NN | 2.1 miles | 62 | 64% | 82% | Yes |
| Consulting RoomsWatford, WD19 7RU | 2.2 miles | 44 | 69% | 73% | Yes |
| South Oxhey SurgeryWatford, WD19 7SF | 2.3 miles | 41 | 55% | 82% | Yes |
Common questions
Is Bridgewater Surgeries taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Bridgewater Surgeries was taking on new patients. You can register online through the NHS website or call the surgery on 01923 202600.
How do patients rate Bridgewater Surgeries?
In the 2026 NHS GP Patient Survey, 91% of patients at Bridgewater Surgeries said their overall experience was good. The England average is 77%. 65% found it easy to get through by phone (England 57%). Its GPScore is 83 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Bridgewater Surgeries?
The Care Quality Commission, which inspects GP surgeries in England, rated Bridgewater Surgeries as Good at its last published inspection (report published 23 August 2022).
What are the opening times of Bridgewater Surgeries?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 8:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 22 May 2020. Bank holidays may differ.
How do I contact Bridgewater Surgeries?
Call 01923 202600. You can also book and order repeat prescriptions in the NHS App. The address is Bridgewater House, 7 Printers Avenue, Watford, WD18 7QR.
Does Bridgewater Surgeries have a branch surgery?
Yes. Bridgewater Surgeries also runs Bridgewater Surgeries St Albans Road (St. Albans Road, Watford, WD24 7RZ) and Meriden Surgery (Harvest End, Watford, WD25 9UB) and North Approach Surgery (95 North Approach, Watford, WD25 0EL). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Bridgewater Surgeries?
Around 35,743 patients are registered (January 2025). The surgery is part of Bridgewater PCN, a group of local surgeries that share staff and services, in the Central East NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.