GP surgery in Gillingham
Maritime Health Partnership
St Mary's Island Surgery, Edgeway, St Marys Island, Chatham, ME4 3EP
Scores 22 out of 100, below average for a GP surgery in England. 73% of patients say their experience is good and 35% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2019. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 17
- Easy to get through on the phone9
- Easy to contact online74
- Good experience of getting in touch29
- Did not wait too long for the appointment14
Quality of care 32
- Patients rate the surgery as good29
- Patients got what they needed51
- Doctors and nurses listen14
- Patients trust the staff46
- Inspection rating (Good)50
- Health checks and screening done57
- Meets NHS clinical targets45
- Children vaccinated on time32
What patients say
113 patients answered the 2026 NHS survey about this surgery.
35%
find the phone easy
well below the England average (57%)
73%
say their experience is good
below the England average (77%)
+11
change since last year
2025: 62% · 2026: 73%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 35% | 57% | 41% |
| Easy to contact via website | 68% | 58% | 52% |
| Easy to contact via NHS App | 48% | 54% | 44% |
| Reception staff helpful | 83% | 85% | 78% |
| Seeing the same person | |||
| Has a preferred clinician | 13% | 31% | 16% |
| Sees preferred clinician | 36% | 42% | 18% |
| What happened when they got in touch | |||
| Knew what would happen next | 88% | 84% | 72% |
| Next steps within 2 days | 92% | 93% | 86% |
| Good experience of contacting | 68% | 73% | 55% |
| The appointment | |||
| Offered a choice of time or day | 47% | 57% | 35% |
| Waiting time was about right | 56% | 69% | 41% |
| Remote appointment | 41% | 26% | 39% |
| The doctor or nurse | |||
| Good at listening | 80% | 87% | 82% |
| Treated with care and concern | 75% | 86% | 81% |
| Considered mental wellbeing | 66% | 75% | 65% |
| Had all the information needed | 89% | 92% | 89% |
| Confidence and trust | 93% | 93% | 90% |
| Involved in decisions | 91% | 92% | 85% |
| Needs were met | 91% | 90% | 81% |
| Overall | |||
| Overall experience good | 73% | 77% | 62% |
| Living with a long-term condition | |||
| Confident managing conditions | 79% | 79% | 83% |
| Supported by local services | 63% | 70% | 68% |
| Discussed managing condition | 31% | 43% | 41% |
| Agreed a care plan | 49% | 46% | 32% |
Green means at least 2 points better than England, red at least 2 points worse. With about 113 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 18 April 2018. Bank holidays may differ.
- Address
- St Mary's Island Surgery, Edgeway, St Marys Island, Chatham, ME4 3EP
- Phone
- 01634 557050
- [email protected]
- Website
- www.maritimehealth.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Medway Central PCN (a group of local surgeries that share services)
- NHS code
- G82744 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Church View Practice
- 103-107 High Street, Rainham, Gillingham, ME8 8AA
- St Mary's Island Surgery
- Edgeway, St. Marys Island, Chatham, ME4 3EP
- St Mary's Medical Centre
- Vicarage Road, Strood, Rochester, ME2 4DG
- The Pentagon Surgery
- Maritime Health Partnership - Penta, James Williams Healthy Living Centr, Pentagon Shopping Centre, Chatham, ME4 4HP
Access and facilities
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Car parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 31 October 2019
This rating is 6 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 12.6% | 15.2% |
| Diabetes | 7.8% | 7.9% |
| Asthma | 5.4% | 6.6% |
| COPD | 1.5% | 1.9% |
| Coronary heart disease | 2.1% | 3.0% |
| Depression | 18.4% | 14.3% |
| Obesity | 14.2% | 13.9% |
| Smoking | 16.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 73% | 67% |
| Cervical screening, women 50-64 | 76% | 75% |
| Blood pressure controlled (hypertension, under 80) | 73% | 68% |
| Blood pressure checked in last 5 years (45+) | 89% | 87% |
| Diabetes: blood pressure on target | 76% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 56% | 57% |
| Diabetes: annual foot check | 86% | 78% |
| Asthma: annual review | 70% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Maritime Health Partnershipthis surgery | – | 22 | 35% | 73% | Yes |
| Princes Park Medical CentreGillingham, ME7 1LX | 1.0 miles | 1 | 32% | 54% | Yes |
| The Elms Medical CentreRochester, ME3 9AE | 1.3 miles | 11 | 23% | 69% | Yes |
| St. Werburgh Med.practiceRochester, ME3 9HU | 1.6 miles | 12 | 35% | 56% | Yes |
| The Glebe Family PracticeGillingham, ME7 5UA | 1.7 miles | 88 | 86% | 90% | Yes |
| Bryant Street Medical PracticeChatham, ME4 4HY | 1.7 miles | 26 | 69% | 74% | Yes |
| Napier Road SurgeryGillingham, ME7 4HH | 1.9 miles | 73 | 81% | 85% | No |
| The Kings Family PracticeChatham, ME4 5JY | 2.0 miles | 24 | 54% | 73% | Yes |
| Apex Medical CentreRochester, ME2 4UW | 2.0 miles | 10 | 36% | 64% | Yes |
| Woodlands Family PracticeGillingham, ME7 2BU | 2.3 miles | 1 | 24% | 46% | Yes |
The Glebe Family Practice is 1.7 miles away, scores 88 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Maritime Health Partnership taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Maritime Health Partnership was taking on new patients. You can register online through the NHS website or call the surgery on 01634 557050.
How do patients rate Maritime Health Partnership?
In the 2026 NHS GP Patient Survey, 73% of patients at Maritime Health Partnership said their overall experience was good. The England average is 77%. 35% found it easy to get through by phone (England 57%). Its GPScore is 22 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Maritime Health Partnership?
The Care Quality Commission, which inspects GP surgeries in England, rated Maritime Health Partnership as Good at its last published inspection (report published 31 October 2019).
What are the opening times of Maritime Health Partnership?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 18 April 2018. Bank holidays may differ.
How do I contact Maritime Health Partnership?
Call 01634 557050 or visit its website, www.maritimehealth.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is St Mary's Island Surgery, Edgeway, St Marys Island, Chatham, ME4 3EP.
Does Maritime Health Partnership have a branch surgery?
Yes. Maritime Health Partnership also runs Church View Practice (103-107 High Street, Rainham, Gillingham, ME8 8AA) and St Mary's Island Surgery (Edgeway, St. Marys Island, Chatham, ME4 3EP) and St Mary's Medical Centre (Vicarage Road, Strood, Rochester, ME2 4DG) and The Pentagon Surgery (Maritime Health Partnership - Penta, James Williams Healthy Living Centr, Pentagon Shopping Centre, Chatham, ME4 4HP). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Maritime Health Partnership?
Around 37,710 patients are registered (January 2025). The surgery is part of Medway Central PCN, a group of local surgeries that share staff and services, in the Kent and Medway NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.