GP surgery in Teignbridge

Moretonhampstead Health Centre

Embleford Crescent, Moretonhampstead, Newton Abbot, TQ13 8LW

Taking on new patientsInspection: Outstanding3,316 patients

Scores 100 out of 100, excellent for a GP surgery in England. 99% of patients say their experience is good and 97% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Outstanding in 2017. It is taking on new patients.

Excellent Scores higher than 100% of GP surgeries in England. 1st of 7 in Teignbridge Based on 124 patient survey replies, the inspection rating and NHS records.

How the score breaks down

Each line is a score out of 100. The England average is 50 and higher is better. How it works

Getting an appointment 99

  • Easy to get through on the phone99
  • Easy to contact online98
  • Good experience of getting in touch99
  • Did not wait too long for the appointment97

Quality of care 100

  • Patients rate the surgery as good100
  • Patients got what they needed92
  • Doctors and nurses listen100
  • Patients trust the staff99
  • Inspection rating (Outstanding)98
  • Health checks and screening done43
  • Meets NHS clinical targets95
  • Children vaccinated on time74

What patients say

124 patients answered the 2026 NHS survey about this surgery.

97%

find the phone easy

well above the England average (57%)

99%

say their experience is good

well above the England average (77%)

+7

change since last year

2025: 92% · 2026: 99%

Getting in touch

Contacted the surgery by phone73%
Had their call answered straight away44%
Gave up or got no answer1%
Knew what would happen next straight away82%

The appointment

Were seen the same day11%
Waited more than a week36%
Were seen face to face81%
Saw a GP (rather than a nurse or other staff)69%
All survey questions, compared with England
What patients saidThis surgeryEnglandLast year
Getting in touch
Easy to get through by phone 97% 57% 91%
Easy to contact via website 88% 58% 74%
Easy to contact via NHS App 89% 54% 81%
Reception staff helpful 100% 85% 98%
Seeing the same person
Has a preferred clinician 40% 31% 44%
Sees preferred clinician 95% 42% 84%
What happened when they got in touch
Knew what would happen next 96% 84% 99%
Next steps within 2 days 99% 93% 99%
Good experience of contacting 97% 73% 96%
The appointment
Offered a choice of time or day 97% 57% 87%
Waiting time was about right 93% 69% 88%
Remote appointment 19% 26% 10%
The doctor or nurse
Good at listening 100% 87% 97%
Treated with care and concern 98% 86% 98%
Considered mental wellbeing 90% 75% 91%
Had all the information needed 99% 92% 98%
Confidence and trust 100% 93% 97%
Involved in decisions 98% 92% 98%
Needs were met 98% 90% 98%
Overall
Overall experience good 99% 77% 92%
Living with a long-term condition
Confident managing conditions 94% 79% 97%
Supported by local services 90% 70% 84%
Discussed managing condition 49% 43% 48%
Agreed a care plan 33% 46% 52%

Green means at least 2 points better than England, red at least 2 points worse. With about 124 replies, a gap of a few points may just be chance.

What patients tell us

From people who use this surgery. Official data cannot tell you these things.

Tell us about this surgery

10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.

1 of 10Last time you needed a routine appointment, how long did you wait?

Reviews

No reviews yet. If you use this surgery, say what it is like.

Write a review

Your rating

Reviews are checked by a person before they appear. Please do not name individual staff or include personal medical details.

Opening times and contact

Monday8:30am to 6pm
Tuesday8:30am to 6pm
Wednesday8:30am to 6pm
Thursday8:30am to 6pm
Friday8:30am to 6pm
SaturdayClosed
SundayClosed

Confirmed by the surgery on 10 July 2023. Bank holidays may differ.

Address
Embleford Crescent, Moretonhampstead, Newton Abbot, TQ13 8LW
Phone
01647 440591
Email
[email protected]
Website
www.moretonhampsteadhealthcentre.co.uk
Online
Book, order repeat prescriptions and see records in the NHS App
Works with
North Dartmoor PCN (a group of local surgeries that share services)
NHS code
L83049 · NHS profile

Access and facilities

  • Accessible toilets
  • Baby-changing facilities
  • Bus stop nearby
  • Children’s play area
  • Cycle parking
  • Disability awareness and equality training for staff
  • Disabled car parking
  • Documents available in large print
  • Free NHS WiFi
  • Free on-site car parking
  • High-back waiting room chairs
  • Off-site car parking nearby
  • Step-free access at entrances and exits
  • Step-free access throughout

Pins show each surgery's score. Get directions

Inspection rating

By the Care Quality Commission, the NHS regulator

Outstanding

overall, from the inspection published 24 May 2017

This rating is 9 years old. The CQC has not published a newer inspection.

Read the inspection report

The five questions inspectors ask

Is it safe?Good
Is it effective?Good
Is it caring?Outstanding
Is it responsive?Outstanding
Is it well-led?Outstanding

About the patients

NHS records for the people registered here

3,316registered patients
Averagehow well off the local area is
84.8years life expectancy locally (England 83.0)

Common health conditions

ConditionHereEngland
Hypertension18.3%15.2%
Diabetes5.4%7.9%
Asthma5.7%6.6%
COPD1.8%1.9%
Coronary heart disease4.1%3.0%
Depression11.7%14.3%
Obesity7.3%13.9%
Smoking10.6%13.5%

Health checks done

CheckHereEngland
Cervical screening, women 25-4976%67%
Cervical screening, women 50-6478%75%
Blood pressure controlled (hypertension, under 80)59%68%
Blood pressure checked in last 5 years (45+)91%87%
Diabetes: blood pressure on target68%75%
Diabetes: blood sugar (HbA1c) on target62%57%
Diabetes: annual foot check80%78%
Asthma: annual review72%66%

Other surgeries nearby

All surgeries in Teignbridge →

SurgeryDistanceScoreEasy by phoneRated goodNew patients
Moretonhampstead Health Centrethis surgery10097%99%Yes
Chagford Health CentreNewton Abbot, TQ13 8BW3.1 miles9695%97%Yes
Cheriton Bishop SurgeryExeter, EX6 6JA4.4 miles99100%99%Yes
Bovey Tracey & Chudleigh PracticeNewton Abbot, TQ13 9QP6.4 miles5347%81%Yes
Bow Medical PracticeCrediton, EX17 6FB9.7 miles9183%87%Yes
Redlands Primary CareCrediton, EX17 3FD9.9 miles2253%69%Yes
Ashburton SurgeryNewton Abbot, TQ13 7AP10.0 miles8280%84%Yes
St Thomas Medical GroupExeter, EX4 1HJ10.3 miles4156%75%Yes
Ide Lane SurgeryExeter, EX2 8UP10.4 miles7360%87%Yes
Foxhayes PracticeExeter, EX4 2BH10.4 miles6580%75%Yes

Common questions

Is Moretonhampstead Health Centre taking on new patients?

Yes. When we last checked its page on the NHS website (20 September 2026), Moretonhampstead Health Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01647 440591.

How do patients rate Moretonhampstead Health Centre?

In the 2026 NHS GP Patient Survey, 99% of patients at Moretonhampstead Health Centre said their overall experience was good. The England average is 77%. 97% found it easy to get through by phone (England 57%). Its GPScore is 100 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.

What is the inspection rating for Moretonhampstead Health Centre?

The Care Quality Commission, which inspects GP surgeries in England, rated Moretonhampstead Health Centre as Outstanding at its last published inspection (report published 24 May 2017).

What are the opening times of Moretonhampstead Health Centre?

Reception is open Monday 8:30am to 6pm, Tuesday 8:30am to 6pm, Wednesday 8:30am to 6pm, Thursday 8:30am to 6pm, Friday 8:30am to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 10 July 2023. Bank holidays may differ.

How do I contact Moretonhampstead Health Centre?

Call 01647 440591 or visit its website, www.moretonhampsteadhealthcentre.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Embleford Crescent, Moretonhampstead, Newton Abbot, TQ13 8LW.

How many patients are registered at Moretonhampstead Health Centre?

Around 3,316 patients are registered (January 2025). The surgery is part of North Dartmoor PCN, a group of local surgeries that share staff and services, in the Devon NHS area.

Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.