GP surgery in East Riding of Yorkshire
Pocklington Group Practice
The Beckside Centre, 1 Amos Drive, Pocklington, York, YO42 2BS
Scores 97 out of 100, excellent for a GP surgery in England. 95% of patients say their experience is good and 82% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 93
- Easy to get through on the phone86
- Easy to contact online97
- Good experience of getting in touch94
- Did not wait too long for the appointment82
Quality of care 98
- Patients rate the surgery as good96
- Patients got what they needed94
- Doctors and nurses listen88
- Patients trust the staff88
- Inspection rating (Good)50
- Health checks and screening done81
- Meets NHS clinical targets91
- Children vaccinated on time92
What patients say
113 patients answered the 2026 NHS survey about this surgery.
82%
find the phone easy
well above the England average (57%)
95%
say their experience is good
well above the England average (77%)
0
change since last year
2025: 94% · 2026: 95%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 82% | 57% | 87% |
| Easy to contact via website | 85% | 58% | 90% |
| Easy to contact via NHS App | 75% | 54% | 92% |
| Reception staff helpful | 92% | 85% | 96% |
| Seeing the same person | |||
| Has a preferred clinician | 31% | 31% | 25% |
| Sees preferred clinician | 50% | 42% | 63% |
| What happened when they got in touch | |||
| Knew what would happen next | 97% | 84% | 97% |
| Next steps within 2 days | 99% | 93% | 97% |
| Good experience of contacting | 92% | 73% | 92% |
| The appointment | |||
| Offered a choice of time or day | 79% | 57% | 79% |
| Waiting time was about right | 83% | 69% | 88% |
| Remote appointment | 22% | 26% | 36% |
| The doctor or nurse | |||
| Good at listening | 95% | 87% | 96% |
| Treated with care and concern | 95% | 86% | 94% |
| Considered mental wellbeing | 81% | 75% | 88% |
| Had all the information needed | 94% | 92% | 98% |
| Confidence and trust | 98% | 93% | 100% |
| Involved in decisions | 97% | 92% | 98% |
| Needs were met | 98% | 90% | 96% |
| Overall | |||
| Overall experience good | 95% | 77% | 94% |
| Living with a long-term condition | |||
| Confident managing conditions | 92% | 79% | 73% |
| Supported by local services | 85% | 70% | 78% |
| Discussed managing condition | 34% | 43% | 44% |
| Agreed a care plan | 33% | 46% | 33% |
Green means at least 2 points better than England, red at least 2 points worse. With about 113 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6pm |
| Tuesday | 8am to 6pm |
| Wednesday | 8am to 6pm |
| Thursday | 8am to 6pm |
| Friday | 8am to 6pm |
| Saturday | 8am to noon |
| Sunday | Closed |
Confirmed by the surgery on 11 June 2026. Bank holidays may differ.
- Address
- The Beckside Centre, 1 Amos Drive, Pocklington, York, YO42 2BS
- Phone
- 01759 302500
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- York East PCN (a group of local surgeries that share services)
- NHS code
- B81036 · NHS profile
Access and facilities
- Accessible toilets
- Autism training for staff
- Baby-changing facilities
- Bus stop nearby
- Children’s play area
- Cycle parking
- Disability awareness and equality training for staff
- Disabled car parking
- Documents available in large print
- Free NHS WiFi
- Free on-site car parking
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- High-back waiting room chairs
- Lift
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Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 21 July 2016
This rating is 10 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 16.0% | 15.2% |
| Diabetes | 6.6% | 7.9% |
| Asthma | 6.7% | 6.6% |
| COPD | 1.6% | 1.9% |
| Coronary heart disease | 3.4% | 3.0% |
| Depression | 12.2% | 14.3% |
| Obesity | 13.4% | 13.9% |
| Smoking | 8.1% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 81% | 67% |
| Cervical screening, women 50-64 | 81% | 75% |
| Blood pressure controlled (hypertension, under 80) | 77% | 68% |
| Blood pressure checked in last 5 years (45+) | 91% | 87% |
| Diabetes: blood pressure on target | 83% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 58% | 57% |
| Diabetes: annual foot check | 85% | 78% |
| Asthma: annual review | 65% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Pocklington Group Practicethis surgery | – | 97 | 82% | 95% | Yes |
| Market Weighton Group PracticeYork, YO43 3FF | 5.9 miles | 7 | 36% | 56% | Yes |
| Elvington Medical PracticeYork, YO41 4DY | 6.8 miles | 77 | 66% | 86% | Yes |
| Unity HealthYork, YO10 5LA | 10.3 miles | 49 | 74% | 74% | Yes |
| Escrick SurgeryYork, YO19 6LE | 11.2 miles | 91 | 96% | 91% | Yes |
| Gilberdyke Health CentreBrough, HU15 2UL | 11.9 miles | 88 | 79% | 88% | Yes |
| Jorvik Gillygate PracticeYork, YO1 7NP | 12.3 miles | 71 | 59% | 92% | Yes |
| Howden Medical PracticeGoole, DN14 7DD | 12.9 miles | 43 | 55% | 77% | Yes |
| Yorkshire Health PartnersBrough, HU15 2HG | 13.0 miles | – | – | – | No |
| Dalton Terrace SurgeryYork, YO24 4DB | 13.0 miles | 78 | 79% | 89% | Yes |
Common questions
Is Pocklington Group Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Pocklington Group Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01759 302500.
How do patients rate Pocklington Group Practice?
In the 2026 NHS GP Patient Survey, 95% of patients at Pocklington Group Practice said their overall experience was good. The England average is 77%. 82% found it easy to get through by phone (England 57%). Its GPScore is 97 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Pocklington Group Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Pocklington Group Practice as Good at its last published inspection (report published 21 July 2016).
What are the opening times of Pocklington Group Practice?
Reception is open Monday 8am to 6pm, Tuesday 8am to 6pm, Wednesday 8am to 6pm, Thursday 8am to 6pm, Friday 8am to 6pm, Saturday 8am to noon, Sunday closed. The surgery last confirmed these times on 11 June 2026. Bank holidays may differ.
How do I contact Pocklington Group Practice?
Call 01759 302500. You can also book and order repeat prescriptions in the NHS App. The address is The Beckside Centre, 1 Amos Drive, Pocklington, York, YO42 2BS.
How many patients are registered at Pocklington Group Practice?
Around 18,820 patients are registered (January 2025). The surgery is part of York East PCN, a group of local surgeries that share staff and services, in the Humber and North Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.