GP surgery in North Lincolnshire
South Axholme Practice
60-62 High Street, Epworth, Doncaster, DN9 1EP
Scores 82 out of 100, excellent for a GP surgery in England. 88% of patients say their experience is good and 79% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2018. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 78
- Easy to get through on the phone80
- Easy to contact online47
- Good experience of getting in touch77
- Did not wait too long for the appointment72
Quality of care 82
- Patients rate the surgery as good79
- Patients got what they needed57
- Doctors and nurses listen78
- Patients trust the staff57
- Inspection rating (Good)50
- Health checks and screening done88
- Meets NHS clinical targets84
- Children vaccinated on time79
What patients say
114 patients answered the 2026 NHS survey about this surgery.
79%
find the phone easy
well above the England average (57%)
87%
say their experience is good
well above the England average (77%)
+6
change since last year
2025: 82% · 2026: 88%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 79% | 57% | 72% |
| Easy to contact via website | 57% | 58% | 64% |
| Easy to contact via NHS App | 60% | 54% | 71% |
| Reception staff helpful | 90% | 85% | 92% |
| Seeing the same person | |||
| Has a preferred clinician | 29% | 31% | 21% |
| Sees preferred clinician | 25% | 42% | 31% |
| What happened when they got in touch | |||
| Knew what would happen next | 95% | 84% | 89% |
| Next steps within 2 days | 99% | 93% | 97% |
| Good experience of contacting | 84% | 73% | 78% |
| The appointment | |||
| Offered a choice of time or day | 60% | 57% | 55% |
| Waiting time was about right | 79% | 69% | 69% |
| Remote appointment | 28% | 26% | 26% |
| The doctor or nurse | |||
| Good at listening | 93% | 87% | 88% |
| Treated with care and concern | 92% | 86% | 93% |
| Considered mental wellbeing | 85% | 75% | 78% |
| Had all the information needed | 96% | 92% | 97% |
| Confidence and trust | 94% | 93% | 95% |
| Involved in decisions | 94% | 92% | 98% |
| Needs were met | 92% | 90% | 92% |
| Overall | |||
| Overall experience good | 87% | 77% | 82% |
| Living with a long-term condition | |||
| Confident managing conditions | 83% | 79% | 90% |
| Supported by local services | 75% | 70% | 87% |
| Discussed managing condition | 44% | 43% | 49% |
| Agreed a care plan | 39% | 46% | 31% |
Green means at least 2 points better than England, red at least 2 points worse. With about 114 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 28 October 2025. Bank holidays may differ.
- Address
- 60-62 High Street, Epworth, Doncaster, DN9 1EP
- Phone
- 01427 871380
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- North Lincolnshire West PCN (a group of local surgeries that share services)
- NHS code
- B81043 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Church Street
- 30 Church Street, Haxey, Doncaster, DN9 2HY · 01427 753599
- High Street
- 32 High Street, Belton, DN9 1LR · 01427 872340
- Jubilee Surgery
- School Lane, West Butterwick, Scunthorpe, DN17 3LB · 01427 728443
- Pinfold Surgery
- Station Road, Owston Ferry, Doncaster, DN9 1AW · 01427 728443
Access and facilities
- Disabled toilet
- Wheelchair access
- Baby changing facility
- Baby changing facility
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 30 May 2018
This rating is 8 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 19.6% | 15.2% |
| Diabetes | 8.7% | 7.9% |
| Asthma | 6.5% | 6.6% |
| COPD | 1.6% | 1.9% |
| Coronary heart disease | 4.7% | 3.0% |
| Depression | 9.4% | 14.3% |
| Obesity | 16.4% | 13.9% |
| Smoking | 9.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 75% | 67% |
| Cervical screening, women 50-64 | 77% | 75% |
| Blood pressure controlled (hypertension, under 80) | 78% | 68% |
| Blood pressure checked in last 5 years (45+) | 86% | 87% |
| Diabetes: blood pressure on target | 86% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 65% | 57% |
| Diabetes: annual foot check | 87% | 78% |
| Asthma: annual review | 67% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| South Axholme Practicethis surgery | – | 82 | 79% | 88% | Yes |
| West Common Lane Teaching PracticeScunthorpe, DN17 1YH | 6.6 miles | 35 | 69% | 74% | Yes |
| Cambridge Avenue & Messingham Medical CentreScunthorpe, DN16 3LG | 7.3 miles | 54 | 51% | 79% | Yes |
| Ashby Turn Primary Care PartnersScunthorpe, DN16 2UT | 7.4 miles | 43 | 54% | 76% | Yes |
| Ancora Medical PracticeScunthorpe, DN16 2AB | 7.5 miles | 14 | 34% | 70% | Yes |
| Cedar Medical PracticeScunthorpe, DN16 2AB | 7.5 miles | 96 | 82% | 92% | No |
| Church Lane Medical CentreScunthorpe, DN15 7AN | 7.8 miles | 59 | 64% | 85% | Yes |
| The Oswald Road Medical SurgeryScunthorpe, DN15 7PG | 8.1 miles | 70 | 80% | 80% | Yes |
| Cleveland SurgeryGainsborough, DN21 2UQ | 8.2 miles | 1 | 28% | 51% | Yes |
| Cherry Tree Medical PracticeScunthorpe, DN15 6HX | 8.3 miles | 12 | 53% | 65% | Yes |
Common questions
Is South Axholme Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), South Axholme Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01427 871380.
How do patients rate South Axholme Practice?
In the 2026 NHS GP Patient Survey, 88% of patients at South Axholme Practice said their overall experience was good. The England average is 77%. 79% found it easy to get through by phone (England 57%). Its GPScore is 82 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for South Axholme Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated South Axholme Practice as Good at its last published inspection (report published 30 May 2018).
What are the opening times of South Axholme Practice?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 28 October 2025. Bank holidays may differ.
How do I contact South Axholme Practice?
Call 01427 871380. You can also book and order repeat prescriptions in the NHS App. The address is 60-62 High Street, Epworth, Doncaster, DN9 1EP.
Does South Axholme Practice have a branch surgery?
Yes. South Axholme Practice also runs Church Street (30 Church Street, Haxey, Doncaster, DN9 2HY) and High Street (32 High Street, Belton, DN9 1LR) and Jubilee Surgery (School Lane, West Butterwick, Scunthorpe, DN17 3LB) and Pinfold Surgery (Station Road, Owston Ferry, Doncaster, DN9 1AW). Patients register with the practice and can usually be seen at either site.
How many patients are registered at South Axholme Practice?
Around 14,955 patients are registered (January 2025). The surgery is part of North Lincolnshire West PCN, a group of local surgeries that share staff and services, in the Humber and North Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.