GP surgery in Somerset
Summervale Surgery
Ilminster Medical Centre, Canal Way, Ilminster, TA19 9FE
Scores 56 out of 100, average for a GP surgery in England. 81% of patients say their experience is good and 77% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 57
- Easy to get through on the phone77
- Easy to contact online55
- Good experience of getting in touch51
- Did not wait too long for the appointment39
Quality of care 54
- Patients rate the surgery as good56
- Patients got what they needed48
- Doctors and nurses listen53
- Patients trust the staff48
- Inspection rating (Good)50
- Health checks and screening done44
- Meets NHS clinical targets65
- Children vaccinated on time60
What patients say
107 patients answered the 2026 NHS survey about this surgery.
77%
find the phone easy
well above the England average (57%)
81%
say their experience is good
above the England average (77%)
-6
change since last year
2025: 87% · 2026: 81%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 77% | 57% | 80% |
| Easy to contact via website | 60% | 58% | 53% |
| Easy to contact via NHS App | 53% | 54% | 69% |
| Reception staff helpful | 90% | 85% | 88% |
| Seeing the same person | |||
| Has a preferred clinician | 36% | 31% | 40% |
| Sees preferred clinician | 61% | 42% | 51% |
| What happened when they got in touch | |||
| Knew what would happen next | 86% | 84% | 90% |
| Next steps within 2 days | 96% | 93% | 95% |
| Good experience of contacting | 76% | 73% | 82% |
| The appointment | |||
| Offered a choice of time or day | 55% | 57% | 75% |
| Waiting time was about right | 68% | 69% | 76% |
| Remote appointment | 24% | 26% | 17% |
| The doctor or nurse | |||
| Good at listening | 89% | 87% | 95% |
| Treated with care and concern | 91% | 86% | 96% |
| Considered mental wellbeing | 82% | 75% | 85% |
| Had all the information needed | 95% | 92% | 95% |
| Confidence and trust | 93% | 93% | 98% |
| Involved in decisions | 91% | 92% | 98% |
| Needs were met | 91% | 90% | 96% |
| Overall | |||
| Overall experience good | 81% | 77% | 87% |
| Living with a long-term condition | |||
| Confident managing conditions | 79% | 79% | 85% |
| Supported by local services | 80% | 70% | 85% |
| Discussed managing condition | 46% | 43% | 45% |
| Agreed a care plan | 47% | 46% | 43% |
Green means at least 2 points better than England, red at least 2 points worse. With about 107 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8:30am to 8pm |
| Tuesday | 8:30am to 6:30pm |
| Wednesday | 8:30am to 6:30pm |
| Thursday | 8:30am to 6:30pm |
| Friday | 8:30am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 16 June 2026. Bank holidays may differ.
- Address
- Ilminster Medical Centre, Canal Way, Ilminster, TA19 9FE
- Phone
- 01460 52354
- Website
- www.summervalesurgery.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Chard, Ilminster & Langport (Click) PCN (a group of local surgeries that share services)
- NHS code
- L85054 · NHS profile
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Bariatric equipment: weight support
- Bus stop nearby
- Children’s play area
- Cycle parking
- Disability awareness and equality training for staff
- Disabled car parking
- Documents available in large print
- Free on-site car parking
- Free public WiFi
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- High-back waiting room chairs
- Step-free access at entrances and exits
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 21.8% | 15.2% |
| Diabetes | 8.6% | 7.9% |
| Asthma | 7.8% | 6.6% |
| COPD | 2.5% | 1.9% |
| Coronary heart disease | 5.2% | 3.0% |
| Depression | 18.4% | 14.3% |
| Obesity | 16.6% | 13.9% |
| Smoking | 11.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 76% | 67% |
| Cervical screening, women 50-64 | 80% | 75% |
| Blood pressure controlled (hypertension, under 80) | 64% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 71% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 53% | 57% |
| Diabetes: annual foot check | 83% | 78% |
| Asthma: annual review | 67% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Summervale Surgerythis surgery | – | 56 | 77% | 81% | Yes |
| The Meadows SurgeryIlminster, TA19 9FE | 0.1 mile | 75 | 74% | 86% | Yes |
| Church View Medical CentreIlminster, TA19 9RX | 1.9 miles | 98 | 96% | 98% | Yes |
| Ariel HealthcareChard, TA20 2EW | 4.4 miles | 16 | 32% | 68% | Yes |
| Symphony South HealthcareCrewkerne, TA18 8BX | 6.2 miles | 16 | 34% | 71% | Yes |
| North CurryTaunton, TA3 6NQ | 6.9 miles | 98 | 93% | 93% | Yes |
| Church Street Surgery, MartockMartock, TA12 6JL | 7.3 miles | 0 | 25% | 52% | – |
| Hamdon Medical Centre, Stoke-Sub-HamdonStoke-Sub-Hamdon, TA14 6QE | 7.5 miles | 6 | 50% | 61% | Yes |
| Langport SurgeryLangport, TA10 9RH | 8.7 miles | 54 | 59% | 81% | Yes |
| Warwick House Medical PracticeTaunton, TA1 2QA | 8.9 miles | 91 | 79% | 92% | Yes |
The Meadows Surgery is 0.1 mile away, scores 75 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Summervale Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Summervale Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01460 52354.
How do patients rate Summervale Surgery?
In the 2026 NHS GP Patient Survey, 81% of patients at Summervale Surgery said their overall experience was good. The England average is 77%. 77% found it easy to get through by phone (England 57%). Its GPScore is 56 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Summervale Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Summervale Surgery as Good at its last published inspection (report published 27 May 2026).
What are the opening times of Summervale Surgery?
Reception is open Monday 8:30am to 8pm, Tuesday 8:30am to 6:30pm, Wednesday 8:30am to 6:30pm, Thursday 8:30am to 6:30pm, Friday 8:30am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 16 June 2026. Bank holidays may differ.
How do I contact Summervale Surgery?
Call 01460 52354 or visit its website, www.summervalesurgery.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Ilminster Medical Centre, Canal Way, Ilminster, TA19 9FE.
How many patients are registered at Summervale Surgery?
Around 8,434 patients are registered (January 2025). The surgery is part of Chard, Ilminster & Langport (Click) PCN, a group of local surgeries that share staff and services, in the Somerset NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.