GP surgery in Bournemouth
Talbot Medical Centre
63 Kinson Road, Wallisdown, Bournemouth, BH10 4BX
Scores 21 out of 100, below average for a GP surgery in England. 70% of patients say their experience is good and 51% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2018. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 23
- Easy to get through on the phone31
- Easy to contact online35
- Good experience of getting in touch38
- Did not wait too long for the appointment14
Quality of care 22
- Patients rate the surgery as good21
- Patients got what they needed23
- Doctors and nurses listen45
- Patients trust the staff20
- Inspection rating (Good)50
- Health checks and screening done20
- Meets NHS clinical targets76
- Children vaccinated on time68
What patients say
85 patients answered the 2026 NHS survey about this surgery.
51%
find the phone easy
below the England average (57%)
70%
say their experience is good
below the England average (77%)
+3
change since last year
2025: 67% · 2026: 70%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 51% | 57% | 32% |
| Easy to contact via website | 52% | 58% | 52% |
| Easy to contact via NHS App | 48% | 54% | 33% |
| Reception staff helpful | 86% | 85% | 81% |
| Seeing the same person | |||
| Has a preferred clinician | 29% | 31% | 31% |
| Sees preferred clinician | 49% | 42% | 44% |
| What happened when they got in touch | |||
| Knew what would happen next | 92% | 84% | 79% |
| Next steps within 2 days | 90% | 93% | 89% |
| Good experience of contacting | 71% | 73% | 62% |
| The appointment | |||
| Offered a choice of time or day | 71% | 57% | 60% |
| Waiting time was about right | 56% | 69% | 62% |
| Remote appointment | 10% | 26% | 25% |
| The doctor or nurse | |||
| Good at listening | 87% | 87% | 85% |
| Treated with care and concern | 82% | 86% | 74% |
| Considered mental wellbeing | 75% | 75% | 58% |
| Had all the information needed | 85% | 92% | 83% |
| Confidence and trust | 89% | 93% | 86% |
| Involved in decisions | 87% | 92% | 93% |
| Needs were met | 87% | 90% | 91% |
| Overall | |||
| Overall experience good | 70% | 77% | 67% |
| Living with a long-term condition | |||
| Confident managing conditions | 70% | 79% | 70% |
| Supported by local services | 69% | 70% | 66% |
| Discussed managing condition | 44% | 43% | 45% |
| Agreed a care plan | 39% | 46% | 69% |
Green means at least 2 points better than England, red at least 2 points worse. With about 85 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 8pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 8pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 16 September 2026. Bank holidays may differ.
- Address
- 63 Kinson Road, Wallisdown, Bournemouth, BH10 4BX
- Phone
- 01202 636400
- Website
- talbotmedicalcentre.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- North Bournemouth PCN (a group of local surgeries that share services)
- NHS code
- J81033 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Northbourne Surgery
- 1368 Wimborne Road, Bournemouth, BH10 7AR
- Student Medical Centre
- Talbot House, Talbot Campus, Fern Barrow, Poole, BH12 5BB
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 20 March 2018
This rating is 8 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 10.3% | 15.2% |
| Diabetes | 5.7% | 7.9% |
| Asthma | 7.0% | 6.6% |
| COPD | 1.9% | 1.9% |
| Coronary heart disease | 2.7% | 3.0% |
| Depression | 11.4% | 14.3% |
| Obesity | 8.6% | 13.9% |
| Smoking | 16.2% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 58% | 67% |
| Cervical screening, women 50-64 | 73% | 75% |
| Blood pressure controlled (hypertension, under 80) | 69% | 68% |
| Blood pressure checked in last 5 years (45+) | 81% | 87% |
| Diabetes: blood pressure on target | 68% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 51% | 57% |
| Diabetes: annual foot check | 70% | 78% |
| Asthma: annual review | 72% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Talbot Medical Centrethis surgery | – | 21 | 51% | 70% | Yes |
| Village SurgeryPoole, BH12 5BF | 0.8 miles | 8 | 50% | 61% | Yes |
| Kinson Road Medical CentreBournemouth, BH10 5EY | 1.3 miles | 27 | 59% | 71% | Yes |
| The Banks & Bearwood Medical CentreBournemouth, BH3 7AT | 1.4 miles | 23 | 48% | 69% | Yes |
| Denmark Road Medical CentreBournemouth, BH9 1PB | 1.4 miles | 25 | 58% | 73% | Yes |
| Moordown Medical CentreBournemouth, BH9 2XF | 1.6 miles | 72 | 81% | 85% | Yes |
| Westbourne Medical CentreBournemouth, BH4 9HJ | 1.8 miles | 30 | 57% | 73% | Yes |
| The Rosemary Health CentrePoole, BH12 3HF | 1.8 miles | 36 | 48% | 82% | Yes |
| Shore MedicalPoole, BH14 0DJ | 2.0 miles | 32 | 50% | 70% | Yes |
| St Albans Medical CentreBournemouth, BH8 9EW | 2.2 miles | 85 | 79% | 94% | Yes |
Moordown Medical Centre is 1.6 miles away, scores 72 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Talbot Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Talbot Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01202 636400.
How do patients rate Talbot Medical Centre?
In the 2026 NHS GP Patient Survey, 70% of patients at Talbot Medical Centre said their overall experience was good. The England average is 77%. 51% found it easy to get through by phone (England 57%). Its GPScore is 21 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
What is the inspection rating for Talbot Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Talbot Medical Centre as Good at its last published inspection (report published 20 March 2018).
What are the opening times of Talbot Medical Centre?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 8pm, Wednesday 8am to 6:30pm, Thursday 8am to 8pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 16 September 2026. Bank holidays may differ.
How do I contact Talbot Medical Centre?
Call 01202 636400 or visit its website, talbotmedicalcentre.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is 63 Kinson Road, Wallisdown, Bournemouth, BH10 4BX.
Does Talbot Medical Centre have a branch surgery?
Yes. Talbot Medical Centre also runs Northbourne Surgery (1368 Wimborne Road, Bournemouth, BH10 7AR) and Student Medical Centre (Talbot House, Talbot Campus, Fern Barrow, Poole, BH12 5BB). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Talbot Medical Centre?
Around 25,443 patients are registered (January 2025). The surgery is part of North Bournemouth PCN, a group of local surgeries that share staff and services, in the Dorset NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.