GP surgery in Southampton
The Peartree Practice
Sullivan Road, Sholing, Southampton, SO19 0HS
Scores 66 out of 100, good for a GP surgery in England. 86% of patients say their experience is good and 72% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2026. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 64
- Easy to get through on the phone69
- Easy to contact online51
- Good experience of getting in touch72
- Did not wait too long for the appointment48
Quality of care 66
- Patients rate the surgery as good76
- Patients got what they needed55
- Doctors and nurses listen59
- Patients trust the staff77
- Inspection rating (Good)50
- Health checks and screening done14
- Meets NHS clinical targets64
- Children vaccinated on time62
What patients say
103 patients answered the 2026 NHS survey about this surgery.
72%
find the phone easy
well above the England average (57%)
86%
say their experience is good
well above the England average (77%)
+8
change since last year
2025: 79% · 2026: 86%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 72% | 57% | 55% |
| Easy to contact via website | 59% | 58% | 50% |
| Easy to contact via NHS App | 50% | 54% | 34% |
| Reception staff helpful | 94% | 85% | 89% |
| Seeing the same person | |||
| Has a preferred clinician | 16% | 31% | 17% |
| Sees preferred clinician | 56% | 42% | 58% |
| What happened when they got in touch | |||
| Knew what would happen next | 81% | 84% | 92% |
| Next steps within 2 days | 99% | 93% | 88% |
| Good experience of contacting | 82% | 73% | 79% |
| The appointment | |||
| Offered a choice of time or day | 64% | 57% | 55% |
| Waiting time was about right | 71% | 69% | 72% |
| Remote appointment | 27% | 26% | 42% |
| The doctor or nurse | |||
| Good at listening | 90% | 87% | 82% |
| Treated with care and concern | 89% | 86% | 80% |
| Considered mental wellbeing | 79% | 75% | 69% |
| Had all the information needed | 96% | 92% | 92% |
| Confidence and trust | 97% | 93% | 89% |
| Involved in decisions | 90% | 92% | 87% |
| Needs were met | 92% | 90% | 90% |
| Overall | |||
| Overall experience good | 86% | 77% | 78% |
| Living with a long-term condition | |||
| Confident managing conditions | 72% | 79% | 73% |
| Supported by local services | 73% | 70% | 81% |
| Discussed managing condition | 48% | 43% | 33% |
| Agreed a care plan | 62% | 46% | 28% |
Green means at least 2 points better than England, red at least 2 points worse. With about 103 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Opening times and contact
| Monday | 8am to 1pm 2pm to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 19 February 2024. Bank holidays may differ.
- Address
- Sullivan Road, Sholing, Southampton, SO19 0HS
- Phone
- 023 8044 3377
- [email protected]
- Website
- www.peartreepractice.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Southampton Bitterne PCN (a group of local surgeries that share services)
- NHS code
- J82101 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- Bitterne Branch
- 4 Chessel Avenue, Southampton, SO19 4AA · 02380 443377
Access and facilities
- Disabled parking
- Disabled toilet
- Induction loop
- Step-free access
- Text relay
- Wheelchair access
- Baby changing facility
- Baby changing facility
- Car parking
- Cycle parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 14.7% | 15.2% |
| Diabetes | 8.8% | 7.9% |
| Asthma | 7.0% | 6.6% |
| COPD | 2.8% | 1.9% |
| Coronary heart disease | 3.1% | 3.0% |
| Depression | 20.0% | 14.3% |
| Obesity | 12.6% | 13.9% |
| Smoking | 16.9% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 66% | 67% |
| Cervical screening, women 50-64 | 64% | 75% |
| Blood pressure controlled (hypertension, under 80) | 61% | 68% |
| Blood pressure checked in last 5 years (45+) | 82% | 87% |
| Diabetes: blood pressure on target | 65% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 51% | 57% |
| Diabetes: annual foot check | 68% | 78% |
| Asthma: annual review | 68% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| The Peartree Practicethis surgery | – | 66 | 72% | 86% | Yes |
| Old Fire Station SurgerySouthampton, SO19 9AN | 1.3 miles | 42 | 53% | 82% | Yes |
| West End Road SurgerySouthampton, SO18 6TG | 1.4 miles | 56 | 68% | 77% | Yes |
| Woolston and Chartwell PartnershipSouthampton, SO19 9AL | 1.4 miles | 14 | 34% | 73% | Yes |
| St. Peters SurgerySouthampton, SO19 9RL | 1.5 miles | 88 | 80% | 95% | Yes |
| Spcl SurgerySouthampton, SO19 9RL | 1.5 miles | – | – | – | – |
| Living Well PartnershipSouthampton, SO19 9GH | 1.6 miles | 5 | 30% | 61% | Yes |
| Hamble Valley HealthSouthampton, SO31 4NQ | 1.8 miles | 12 | 27% | 57% | Yes |
| Southampton Sea City PartnershipSouthampton, SO14 1LT | 2.5 miles | 10 | 44% | 73% | Yes |
| Homeless Healthcare TeamSouthampton, SO14 0LT | 2.6 miles | – | 96% | 100% | Yes |
St. Peters Surgery is 1.5 miles away, scores 88 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is The Peartree Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), The Peartree Practice was taking on new patients. You can register online through the NHS website or call the surgery on 023 8044 3377.
How do patients rate The Peartree Practice?
In the 2026 NHS GP Patient Survey, 86% of patients at The Peartree Practice said their overall experience was good. The England average is 77%. 72% found it easy to get through by phone (England 57%). Its GPScore is 66 out of 100, grade B, which puts it in the second-best 20% of GP surgeries in England.
What is the inspection rating for The Peartree Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated The Peartree Practice as Good at its last published inspection (report published 16 April 2026).
What are the opening times of The Peartree Practice?
Reception is open Monday 8am to 1pm 2pm to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 19 February 2024. Bank holidays may differ.
How do I contact The Peartree Practice?
Call 023 8044 3377 or visit its website, www.peartreepractice.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Sullivan Road, Sholing, Southampton, SO19 0HS.
Does The Peartree Practice have a branch surgery?
Yes. The Peartree Practice also runs Bitterne Branch (4 Chessel Avenue, Southampton, SO19 4AA). Patients register with the practice and can usually be seen at either site.
How many patients are registered at The Peartree Practice?
Around 19,463 patients are registered (January 2025). The surgery is part of Southampton Bitterne PCN, a group of local surgeries that share staff and services, in the Hampshire and Isle of Wight NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.