GP surgery in East Riding of Yorkshire
The Ridings Medical Group
Brough Surgery, 4 Centurion Way, Brough, HU15 1AY
Scores 90 out of 100, excellent for a GP surgery in England. 90% of patients say their experience is good and 74% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2017. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 86
- Easy to get through on the phone72
- Easy to contact online96
- Good experience of getting in touch92
- Did not wait too long for the appointment72
Quality of care 91
- Patients rate the surgery as good87
- Patients got what they needed74
- Doctors and nurses listen81
- Patients trust the staff71
- Inspection rating (Good)50
- Health checks and screening done84
- Meets NHS clinical targets93
- Children vaccinated on time93
What patients say
179 patients answered the 2026 NHS survey about this surgery.
74%
find the phone easy
well above the England average (57%)
90%
say their experience is good
well above the England average (77%)
+9
change since last year
2025: 81% · 2026: 90%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 74% | 57% | 61% |
| Easy to contact via website | 84% | 58% | 79% |
| Easy to contact via NHS App | 75% | 54% | 72% |
| Reception staff helpful | 92% | 85% | 92% |
| Seeing the same person | |||
| Has a preferred clinician | 26% | 31% | 27% |
| Sees preferred clinician | 38% | 42% | 16% |
| What happened when they got in touch | |||
| Knew what would happen next | 89% | 84% | 89% |
| Next steps within 2 days | 96% | 93% | 94% |
| Good experience of contacting | 91% | 73% | 81% |
| The appointment | |||
| Offered a choice of time or day | 60% | 57% | 62% |
| Waiting time was about right | 79% | 69% | 72% |
| Remote appointment | 12% | 26% | 11% |
| The doctor or nurse | |||
| Good at listening | 93% | 87% | 85% |
| Treated with care and concern | 92% | 86% | 86% |
| Considered mental wellbeing | 84% | 75% | 71% |
| Had all the information needed | 97% | 92% | 91% |
| Confidence and trust | 96% | 93% | 90% |
| Involved in decisions | 95% | 92% | 89% |
| Needs were met | 94% | 90% | 88% |
| Overall | |||
| Overall experience good | 90% | 77% | 81% |
| Living with a long-term condition | |||
| Confident managing conditions | 91% | 79% | 72% |
| Supported by local services | 84% | 70% | 70% |
| Discussed managing condition | 48% | 43% | 36% |
| Agreed a care plan | 37% | 46% | 21% |
Green means at least 2 points better than England, red at least 2 points worse. With about 179 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8am to 6pm |
| Tuesday | 8am to 8pm |
| Wednesday | 8am to 6pm |
| Thursday | 8am to 6pm |
| Friday | 8am to 6pm |
| Saturday | 9am to noon |
| Sunday | Closed |
Confirmed by the surgery on 1 September 2026. Bank holidays may differ.
- Address
- Brough Surgery, 4 Centurion Way, Brough, HU15 1AY
- Phone
- 01482 668668
- [email protected]
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- River & Wolds East Riding PCN (a group of local surgeries that share services)
- NHS code
- B81061 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Bubwith
- The Surgery, Highfield Road, Bubwith, Selby, YO8 6LY
- Hessle Surgery
- The Grange Primary Care Centre, 11 Hull Road, Hessle, HU13 9LZ
- Holme-Bubwith Medical Group
- The Surgery, Rush View, Holme-on-Spalding-Moor, York, YO43 4BJ
- South Cave Medical Practice
- 67 Ferry Road, South Cave, Brough, HU15 2JG
Access and facilities
- Accessible toilets
- Autism training for staff
- Baby-changing facilities
- Bariatric equipment: weight support
- Children’s play area
- Cycle parking
- Disability awareness and equality training for staff
- Disabled car parking
- Free NHS WiFi
- Free on-site car parking
- Hearing loop or induction loop: helps to improve sound for hearing aid users
- High-back waiting room chairs
- Lift
- Step-free access at entrances and exits
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 15 February 2017
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 19.5% | 15.2% |
| Diabetes | 7.9% | 7.9% |
| Asthma | 6.6% | 6.6% |
| COPD | 1.9% | 1.9% |
| Coronary heart disease | 3.6% | 3.0% |
| Depression | 12.6% | 14.3% |
| Obesity | 17.3% | 13.9% |
| Smoking | 7.9% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 82% | 67% |
| Cervical screening, women 50-64 | 84% | 75% |
| Blood pressure controlled (hypertension, under 80) | 68% | 68% |
| Blood pressure checked in last 5 years (45+) | 91% | 87% |
| Diabetes: blood pressure on target | 77% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 66% | 57% |
| Diabetes: annual foot check | 84% | 78% |
| Asthma: annual review | 69% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| The Ridings Medical Groupthis surgery | – | 90 | 74% | 90% | Yes |
| Dr MitchellNorth Ferriby, HU14 3DB | 2.7 miles | 100 | 99% | 98% | Yes |
| Yorkshire Health PartnersBrough, HU15 2HG | 3.1 miles | – | – | – | No |
| Park View SurgeryHessle, HU13 9AJ | 5.4 miles | 41 | 61% | 75% | Yes |
| Winterton Medical PracticeScunthorpe, DN15 9TA | 5.5 miles | 23 | 36% | 73% | Yes |
| Willerby and Swanland SurgeryHull, HU10 7JR | 5.5 miles | 66 | 62% | 81% | Yes |
| Dr Ac MilnerHull, HU10 6QJ | 5.6 miles | 93 | 89% | 91% | No |
| West Town SurgeryBarton-upon-Humber, DN18 5PU | 5.9 miles | 76 | 72% | 85% | Yes |
| The Central Surgery BartonBarton-upon-Humber, DN18 5ER | 6.1 miles | 40 | 45% | 70% | Yes |
| Gilberdyke Health CentreBrough, HU15 2UL | 6.9 miles | 88 | 79% | 88% | Yes |
Common questions
Is The Ridings Medical Group taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), The Ridings Medical Group was taking on new patients. You can register online through the NHS website or call the surgery on 01482 668668.
How do patients rate The Ridings Medical Group?
In the 2026 NHS GP Patient Survey, 90% of patients at The Ridings Medical Group said their overall experience was good. The England average is 77%. 74% found it easy to get through by phone (England 57%). Its GPScore is 90 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for The Ridings Medical Group?
The Care Quality Commission, which inspects GP surgeries in England, rated The Ridings Medical Group as Good at its last published inspection (report published 15 February 2017).
What are the opening times of The Ridings Medical Group?
Reception is open Monday 8am to 6pm, Tuesday 8am to 8pm, Wednesday 8am to 6pm, Thursday 8am to 6pm, Friday 8am to 6pm, Saturday 9am to noon, Sunday closed. The surgery last confirmed these times on 1 September 2026. Bank holidays may differ.
How do I contact The Ridings Medical Group?
Call 01482 668668. You can also book and order repeat prescriptions in the NHS App. The address is Brough Surgery, 4 Centurion Way, Brough, HU15 1AY.
Does The Ridings Medical Group have a branch surgery?
Yes. The Ridings Medical Group also runs Bubwith (The Surgery, Highfield Road, Bubwith, Selby, YO8 6LY) and Hessle Surgery (The Grange Primary Care Centre, 11 Hull Road, Hessle, HU13 9LZ) and Holme-Bubwith Medical Group (The Surgery, Rush View, Holme-on-Spalding-Moor, York, YO43 4BJ) and South Cave Medical Practice (67 Ferry Road, South Cave, Brough, HU15 2JG). Patients register with the practice and can usually be seen at either site.
How many patients are registered at The Ridings Medical Group?
Around 47,818 patients are registered (January 2025). The surgery is part of River & Wolds East Riding PCN, a group of local surgeries that share staff and services, in the Humber and North Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.