GP surgery in Wiltshire
Hindon Surgery
High Street, Hindon, Salisbury, SP3 6DJ
Scores 100 out of 100, excellent for a GP surgery in England. 97% of patients say their experience is good and 100% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Outstanding in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 100
- Easy to get through on the phone100
- Easy to contact online100
- Good experience of getting in touch100
- Did not wait too long for the appointment99
Quality of care 100
- Patients rate the surgery as good98
- Patients got what they needed99
- Doctors and nurses listen100
- Patients trust the staff99
- Inspection rating (Outstanding)98
- Health checks and screening done90
- Meets NHS clinical targets89
- Children vaccinated on time90
What patients say
132 patients answered the 2026 NHS survey about this surgery.
100%
find the phone easy
well above the England average (57%)
97%
say their experience is good
well above the England average (77%)
0
change since last year
2025: 96% · 2026: 97%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 100% | 57% | 99% |
| Easy to contact via website | 94% | 58% | 89% |
| Easy to contact via NHS App | 96% | 54% | 79% |
| Reception staff helpful | 100% | 85% | 100% |
| Seeing the same person | |||
| Has a preferred clinician | 58% | 31% | 51% |
| Sees preferred clinician | 96% | 42% | 95% |
| What happened when they got in touch | |||
| Knew what would happen next | 99% | 84% | 97% |
| Next steps within 2 days | 99% | 93% | 97% |
| Good experience of contacting | 100% | 73% | 97% |
| The appointment | |||
| Offered a choice of time or day | 97% | 57% | 96% |
| Waiting time was about right | 98% | 69% | 99% |
| Remote appointment | 9% | 26% | 9% |
| The doctor or nurse | |||
| Good at listening | 100% | 87% | 97% |
| Treated with care and concern | 99% | 86% | 96% |
| Considered mental wellbeing | 95% | 75% | 90% |
| Had all the information needed | 100% | 92% | 99% |
| Confidence and trust | 100% | 93% | 98% |
| Involved in decisions | 100% | 92% | 98% |
| Needs were met | 99% | 90% | 97% |
| Overall | |||
| Overall experience good | 97% | 77% | 96% |
| Living with a long-term condition | |||
| Confident managing conditions | 87% | 79% | 94% |
| Supported by local services | 88% | 70% | 91% |
| Discussed managing condition | 69% | 43% | 58% |
| Agreed a care plan | 48% | 46% | 74% |
Green means at least 2 points better than England, red at least 2 points worse. With about 132 replies, a gap of a few points may just be chance.
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 31 October 2024. Bank holidays may differ.
- Address
- High Street, Hindon, Salisbury, SP3 6DJ
- Phone
- 01747 820222
- [email protected]
- Website
- www.hindonsurgery.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Sarum West PCN (a group of local surgeries that share services)
- NHS code
- J83630 · NHS profile
Access and facilities
- Disabled parking
- Disabled toilet
- Step-free access
- Wheelchair access
- Baby changing facility
- Parent and child parking
- Baby changing facility
- Car parking
- Disabled parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Outstanding
overall, from the inspection published 4 October 2016
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Outstanding |
| Is it responsive? | Outstanding |
| Is it well-led? | Outstanding |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 21.4% | 15.2% |
| Diabetes | 6.9% | 7.9% |
| Asthma | 7.5% | 6.6% |
| COPD | 2.1% | 1.9% |
| Coronary heart disease | 4.7% | 3.0% |
| Depression | 11.8% | 14.3% |
| Obesity | 7.8% | 13.9% |
| Smoking | 10.4% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 82% | 67% |
| Cervical screening, women 50-64 | 81% | 75% |
| Blood pressure controlled (hypertension, under 80) | 69% | 68% |
| Blood pressure checked in last 5 years (45+) | 90% | 87% |
| Diabetes: blood pressure on target | 77% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 67% | 57% |
| Diabetes: annual foot check | 84% | 78% |
| Asthma: annual review | 84% | 66% |
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Quick survey · 10 questions, one tap each
Nobody has answered yet. Be the first: your answers show here once three people have replied.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are saved and will show here once enough people have replied.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Hindon Surgerythis surgery | – | 100 | 100% | 97% | Yes |
| Tisbury SurgerySalisbury, SP3 6LF | 3.1 miles | 98 | 97% | 99% | Yes |
| Mere SurgeryWarminster, BA12 6DT | 5.9 miles | 99 | 99% | 100% | Yes |
| Gillingham Medical PracticeGillingham, SP8 4XS | 7.3 miles | 46 | 51% | 76% | Yes |
| Avenue SurgeryWarminster, BA12 9AA | 7.9 miles | 16 | 36% | 68% | Yes |
| Silton SurgeryGillingham, SP8 5DF | 8.2 miles | 97 | 100% | 96% | Yes |
| Westbury Group PracticeWestbury, BA13 3FQ | 11.3 miles | 23 | 50% | 76% | Yes |
| The Orchard PartnershipSalisbury, SP2 0JU | 11.6 miles | 96 | 89% | 93% | Yes |
| Frome Medical PracticeFrome, BA11 2FH | 12.5 miles | 43 | 42% | 80% | Yes |
| Wincanton Health CentreWincanton, BA9 9FQ | 12.9 miles | 32 | 62% | 68% | Yes |
Common questions
Is Hindon Surgery taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Hindon Surgery was taking on new patients. You can register online through the NHS website or call the surgery on 01747 820222.
How do patients rate Hindon Surgery?
In the 2026 NHS GP Patient Survey, 97% of patients at Hindon Surgery said their overall experience was good. The England average is 77%. 100% found it easy to get through by phone (England 57%). Its GPScore is 100 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Hindon Surgery?
The Care Quality Commission, which inspects GP surgeries in England, rated Hindon Surgery as Outstanding at its last published inspection (report published 4 October 2016).
What are the opening times of Hindon Surgery?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 6:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 31 October 2024. Bank holidays may differ.
How do I contact Hindon Surgery?
Call 01747 820222 or visit its website, www.hindonsurgery.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is High Street, Hindon, Salisbury, SP3 6DJ.
How many patients are registered at Hindon Surgery?
Around 2,551 patients are registered (January 2025). The surgery is part of Sarum West PCN, a group of local surgeries that share staff and services, in the Bath and North East Somerset, Swindon and Wiltshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.