GP surgery in Bristol, City of
Stockwood Medical Centre
Hollway Road, Stockwood, Bristol, BS14 8PT
Scores 86 out of 100, excellent for a GP surgery in England. 87% of patients say their experience is good and 84% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2016. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 86
- Easy to get through on the phone88
- Easy to contact online65
- Good experience of getting in touch82
- Did not wait too long for the appointment74
Quality of care 82
- Patients rate the surgery as good77
- Patients got what they needed98
- Doctors and nurses listen85
- Patients trust the staff53
- Inspection rating (Good)50
- Health checks and screening done48
- Meets NHS clinical targets58
- Children vaccinated on time61
What patients say
114 patients answered the 2026 NHS survey about this surgery.
84%
find the phone easy
well above the England average (57%)
87%
say their experience is good
well above the England average (77%)
-4
change since last year
2025: 90% · 2026: 87%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 84% | 57% | 83% |
| Easy to contact via website | 64% | 58% | 51% |
| Easy to contact via NHS App | 76% | 54% | 81% |
| Reception staff helpful | 91% | 85% | 94% |
| Seeing the same person | |||
| Has a preferred clinician | 33% | 31% | 31% |
| Sees preferred clinician | 52% | 42% | 49% |
| What happened when they got in touch | |||
| Knew what would happen next | 91% | 84% | 92% |
| Next steps within 2 days | 95% | 93% | 96% |
| Good experience of contacting | 86% | 73% | 91% |
| The appointment | |||
| Offered a choice of time or day | 79% | 57% | 76% |
| Waiting time was about right | 79% | 69% | 76% |
| Remote appointment | 12% | 26% | 19% |
| The doctor or nurse | |||
| Good at listening | 94% | 87% | 93% |
| Treated with care and concern | 96% | 86% | 89% |
| Considered mental wellbeing | 87% | 75% | 82% |
| Had all the information needed | 98% | 92% | 95% |
| Confidence and trust | 94% | 93% | 96% |
| Involved in decisions | 96% | 92% | 97% |
| Needs were met | 99% | 90% | 96% |
| Overall | |||
| Overall experience good | 87% | 77% | 90% |
| Living with a long-term condition | |||
| Confident managing conditions | 93% | 79% | 84% |
| Supported by local services | 83% | 70% | 79% |
| Discussed managing condition | 40% | 43% | 50% |
| Agreed a care plan | 58% | 46% | 46% |
Green means at least 2 points better than England, red at least 2 points worse. With about 114 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 7:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 14 May 2025. Bank holidays may differ.
- Address
- Hollway Road, Stockwood, Bristol, BS14 8PT
- Phone
- 01275 833103
- Website
- www.stockwoodmedicalcentre.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- Connexus PCN (a group of local surgeries that share services)
- NHS code
- L81009 · NHS profile
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Bariatric equipment: weight support
- Bus stop nearby
- Disability awareness and equality training for staff
- Disabled car parking
- Free on-site car parking
- Free public WiFi
- Off-site car parking nearby
- Sign language interpreter available in-person
- Sign language interpreter available online
- Step-free access at entrances and exits
- Step-free access throughout
- Toilets
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
Good
overall, from the inspection published 28 December 2016
This rating is 9 years old. The CQC has not published a newer inspection.
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 18.2% | 15.2% |
| Diabetes | 9.4% | 7.9% |
| Asthma | 8.0% | 6.6% |
| COPD | 2.9% | 1.9% |
| Coronary heart disease | 4.0% | 3.0% |
| Depression | 22.3% | 14.3% |
| Obesity | 17.3% | 13.9% |
| Smoking | 16.7% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 74% | 67% |
| Cervical screening, women 50-64 | 72% | 75% |
| Blood pressure controlled (hypertension, under 80) | 65% | 68% |
| Blood pressure checked in last 5 years (45+) | 84% | 87% |
| Diabetes: blood pressure on target | 73% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 61% | 57% |
| Diabetes: annual foot check | 79% | 78% |
| Asthma: annual review | 68% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Stockwood Medical Centrethis surgery | – | 86 | 84% | 87% | Yes |
| The Armada Family PracticeBristol, BS14 0SU | 1.2 miles | 5 | 27% | 61% | Yes |
| West View SurgeryBristol, BS31 1BX | 1.8 miles | 87 | 74% | 89% | Yes |
| Priory SurgeryBristol, BS4 2QJ | 1.8 miles | 32 | 55% | 79% | Yes |
| Wells Road SurgeryBristol, BS4 2DF | 2.2 miles | 59 | 74% | 80% | Yes |
| St Augustine's Medical PracticeBristol, BS31 2GN | 2.3 miles | 52 | 46% | 79% | Yes |
| Nightingale Valley PracticeBristol, BS4 4HU | 2.4 miles | 21 | 28% | 78% | Yes |
| Birchwood Medical PracticeBristol, BS4 4HU | 2.4 miles | 31 | 55% | 80% | Yes |
| Hartwood HealthcareBristol, BS13 0JP | 2.5 miles | 43 | 62% | 84% | Yes |
| Hillview Family PracticeBristol, BS13 0JP | 2.5 miles | 14 | 47% | 72% | Yes |
Common questions
Is Stockwood Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Stockwood Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01275 833103.
How do patients rate Stockwood Medical Centre?
In the 2026 NHS GP Patient Survey, 87% of patients at Stockwood Medical Centre said their overall experience was good. The England average is 77%. 84% found it easy to get through by phone (England 57%). Its GPScore is 86 out of 100, grade A, which puts it in the top 20% of GP surgeries in England.
What is the inspection rating for Stockwood Medical Centre?
The Care Quality Commission, which inspects GP surgeries in England, rated Stockwood Medical Centre as Good at its last published inspection (report published 28 December 2016).
What are the opening times of Stockwood Medical Centre?
Reception is open Monday 8am to 6:30pm, Tuesday 8am to 6:30pm, Wednesday 8am to 6:30pm, Thursday 8am to 7:30pm, Friday 8am to 6:30pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 14 May 2025. Bank holidays may differ.
How do I contact Stockwood Medical Centre?
Call 01275 833103 or visit its website, www.stockwoodmedicalcentre.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Hollway Road, Stockwood, Bristol, BS14 8PT.
How many patients are registered at Stockwood Medical Centre?
Around 10,801 patients are registered (January 2025). The surgery is part of Connexus PCN, a group of local surgeries that share staff and services, in the Bristol, North Somerset and South Gloucestershire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.