GP surgery in Cottingham
King Street Medical Centre
168 King Street, Cottingham, HU16 5QJ
Scores 20 out of 100, below average for a GP surgery in England. 73% of patients say their experience is good and 32% find it easy to get through on the phone (England: 77% and 57%).
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 13
- Easy to get through on the phone7
- Easy to contact online57
- Good experience of getting in touch25
- Did not wait too long for the appointment10
Quality of care 37
- Patients rate the surgery as good29
- Patients got what they needed40
- Doctors and nurses listen34
- Patients trust the staff14
- Inspection rating (Not rated)–
- Health checks and screening done94
- Meets NHS clinical targets61
- Children vaccinated on time72
What patients say
118 patients answered the 2026 NHS survey about this surgery.
32%
find the phone easy
well below the England average (57%)
73%
say their experience is good
below the England average (77%)
+8
change since last year
2025: 65% · 2026: 73%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 32% | 57% | 30% |
| Easy to contact via website | 61% | 58% | 43% |
| Easy to contact via NHS App | 50% | 54% | 40% |
| Reception staff helpful | 84% | 85% | 80% |
| Seeing the same person | |||
| Has a preferred clinician | 24% | 31% | 29% |
| Sees preferred clinician | 45% | 42% | 53% |
| What happened when they got in touch | |||
| Knew what would happen next | 87% | 84% | 81% |
| Next steps within 2 days | 69% | 93% | 75% |
| Good experience of contacting | 66% | 73% | 59% |
| The appointment | |||
| Offered a choice of time or day | 51% | 57% | 52% |
| Waiting time was about right | 54% | 69% | 54% |
| Remote appointment | 17% | 26% | 22% |
| The doctor or nurse | |||
| Good at listening | 85% | 87% | 84% |
| Treated with care and concern | 82% | 86% | 78% |
| Considered mental wellbeing | 74% | 75% | 75% |
| Had all the information needed | 91% | 92% | 96% |
| Confidence and trust | 88% | 93% | 90% |
| Involved in decisions | 88% | 92% | 94% |
| Needs were met | 90% | 90% | 98% |
| Overall | |||
| Overall experience good | 73% | 77% | 65% |
| Living with a long-term condition | |||
| Confident managing conditions | 90% | 79% | 85% |
| Supported by local services | 76% | 70% | 74% |
| Discussed managing condition | 50% | 43% | 49% |
| Agreed a care plan | 16% | 46% | 39% |
Green means at least 2 points better than England, red at least 2 points worse. With about 118 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
Opening times not collected yet.
- Address
- 168 King Street, Cottingham, HU16 5QJ
- Phone
- 01482 847250
- Works with
- Harthill East Riding PCN (a group of local surgeries that share services)
- NHS code
- B81653
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
No inspection rating has been published for this surgery.
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 18.9% | 15.2% |
| Diabetes | 9.8% | 7.9% |
| Asthma | 7.3% | 6.6% |
| COPD | 3.4% | 1.9% |
| Coronary heart disease | 4.3% | 3.0% |
| Depression | 8.7% | 14.3% |
| Obesity | 17.7% | 13.9% |
| Smoking | 8.8% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 81% | 67% |
| Cervical screening, women 50-64 | 85% | 75% |
| Blood pressure controlled (hypertension, under 80) | 78% | 68% |
| Blood pressure checked in last 5 years (45+) | 94% | 87% |
| Diabetes: blood pressure on target | 76% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 71% | 57% |
| Diabetes: annual foot check | 76% | 78% |
| Asthma: annual review | 87% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| King Street Medical Centrethis surgery | – | 20 | 32% | 73% | – |
| The Bridge Group PracticeHull, HU6 9BX | 1.6 miles | 39 | 49% | 82% | Yes |
| Orchard 2000 GroupHull, HU6 9BS | 1.8 miles | 39 | 56% | 74% | Yes |
| Campus Health CentreHull, HU5 2EG | 2.1 miles | 67 | 84% | 77% | Yes |
| Hastings Medical CentreHull, HU5 5BE | 2.5 miles | 81 | 85% | 86% | Yes |
| The Avenues Medical CentreKingston Upon Hull, HU5 3TJ | 2.6 miles | 9 | 30% | 59% | Yes |
| Dr Ac MilnerHull, HU10 6QJ | 2.6 miles | 93 | 89% | 91% | No |
| Modality Partnership (Hull)Hull, HU5 2NT | 2.7 miles | 28 | 35% | 74% | Yes |
| Haxby Group HullHull, HU7 3JQ | 2.8 miles | 21 | 42% | 72% | Yes |
| Clifton House Medical CentreHull, HU5 2ST | 3.1 miles | 69 | 51% | 87% | Yes |
The Bridge Group Practice is 1.6 miles away, scores 39 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
How do patients rate King Street Medical Centre?
In the 2026 NHS GP Patient Survey, 73% of patients at King Street Medical Centre said their overall experience was good. The England average is 77%. 32% found it easy to get through by phone (England 57%). Its GPScore is 20 out of 100, grade D, which puts it in the second-worst 20% of GP surgeries in England.
How do I contact King Street Medical Centre?
Call 01482 847250. The address is 168 King Street, Cottingham, HU16 5QJ.
How many patients are registered at King Street Medical Centre?
Around 7,497 patients are registered (January 2025). The surgery is part of Harthill East Riding PCN, a group of local surgeries that share staff and services, in the Humber and North Yorkshire NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.