GP surgery in Cornwall
Wadebridge & Camel Estuary Practice
Brooklyn, Wadebridge, PL27 7BS
Scores 42 out of 100, average for a GP surgery in England. 77% of patients say their experience is good and 46% find it easy to get through on the phone (England: 77% and 57%). Inspectors rated it Good in 2024. It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 31
- Easy to get through on the phone22
- Easy to contact online86
- Good experience of getting in touch30
- Did not wait too long for the appointment36
Quality of care 58
- Patients rate the surgery as good42
- Patients got what they needed65
- Doctors and nurses listen87
- Patients trust the staff81
- Inspection rating (Good)50
- Health checks and screening done30
- Meets NHS clinical targets56
- Children vaccinated on time41
What patients say
115 patients answered the 2026 NHS survey about this surgery.
46%
find the phone easy
well below the England average (57%)
77%
say their experience is good
about the England average (77%)
+10
change since last year
2025: 67% · 2026: 77%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 46% | 57% | 34% |
| Easy to contact via website | 75% | 58% | 59% |
| Easy to contact via NHS App | 64% | 54% | 46% |
| Reception staff helpful | 93% | 85% | 78% |
| Seeing the same person | |||
| Has a preferred clinician | 24% | 31% | 19% |
| Sees preferred clinician | 55% | 42% | 27% |
| What happened when they got in touch | |||
| Knew what would happen next | 86% | 84% | 79% |
| Next steps within 2 days | 83% | 93% | 87% |
| Good experience of contacting | 68% | 73% | 56% |
| The appointment | |||
| Offered a choice of time or day | 61% | 57% | 52% |
| Waiting time was about right | 66% | 69% | 55% |
| Remote appointment | 16% | 26% | 21% |
| The doctor or nurse | |||
| Good at listening | 95% | 87% | 91% |
| Treated with care and concern | 88% | 86% | 89% |
| Considered mental wellbeing | 70% | 75% | 80% |
| Had all the information needed | 96% | 92% | 87% |
| Confidence and trust | 97% | 93% | 90% |
| Involved in decisions | 95% | 92% | 91% |
| Needs were met | 93% | 90% | 92% |
| Overall | |||
| Overall experience good | 77% | 77% | 67% |
| Living with a long-term condition | |||
| Confident managing conditions | 86% | 79% | 89% |
| Supported by local services | 73% | 70% | 78% |
| Discussed managing condition | 36% | 43% | 33% |
| Agreed a care plan | 34% | 46% | 60% |
Green means at least 2 points better than England, red at least 2 points worse. With about 115 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
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Write a review
Opening times and contact
| Monday | 8:30am to 1pm 2pm to 6pm |
| Tuesday | 8:30am to 1pm 2pm to 6pm |
| Wednesday | 8:30am to 1pm 2pm to 6pm |
| Thursday | 8:30am to 1pm 2pm to 6pm |
| Friday | 8:30am to 1pm 2pm to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 15 April 2014. Bank holidays may differ.
- Address
- Brooklyn, Wadebridge, PL27 7BS
- Phone
- 01208 812222
- Website
- www.wadebridgedoctors.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- Works with
- North Cornwall Coast PCN (a group of local surgeries that share services)
- NHS code
- L82004 · NHS profile
Branch surgery
Run by this practice from another building. Patients register with the practice, not the branch.
- St Minver
- Rock Road, St. Minver, Wadebridge, PL27 6PW
Access and facilities
- Disabled toilet
- Induction loop
- Step-free access
- Wheelchair access
- Cycle parking
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
The five questions inspectors ask
| Is it safe? | Good |
| Is it effective? | Good |
| Is it caring? | Good |
| Is it responsive? | Good |
| Is it well-led? | Good |
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.9% | 15.2% |
| Diabetes | 7.2% | 7.9% |
| Asthma | 8.6% | 6.6% |
| COPD | 2.0% | 1.9% |
| Coronary heart disease | 5.3% | 3.0% |
| Depression | 16.6% | 14.3% |
| Obesity | 11.5% | 13.9% |
| Smoking | 13.1% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 65% | 67% |
| Cervical screening, women 50-64 | 70% | 75% |
| Blood pressure controlled (hypertension, under 80) | 69% | 68% |
| Blood pressure checked in last 5 years (45+) | 84% | 87% |
| Diabetes: blood pressure on target | 76% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 49% | 57% |
| Diabetes: annual foot check | 59% | 78% |
| Asthma: annual review | 72% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Wadebridge & Camel Estuary Practicethis surgery | – | 42 | 46% | 77% | Yes |
| Port Isaac SurgeryPort Isaac, PL29 3TR | 5.2 miles | 68 | 66% | 84% | Yes |
| Bosvena HealthBodmin, PL31 2JJ | 5.9 miles | 10 | 49% | 63% | Yes |
| Clays PracticeSt. Austell, PL26 8JF | 7.3 miles | 80 | 84% | 88% | Yes |
| Petroc Group PracticeSt. Columb, TR9 6RS | 7.6 miles | 6 | 17% | 59% | Yes |
| Camelford Medical CentreCamelford, PL32 9YT | 10.3 miles | 19 | 29% | 70% | Yes |
| Lostwithiel SurgeryLostwithiel, PL22 0EF | 10.4 miles | 94 | 96% | 92% | Yes |
| Middleway SurgeryPar, PL24 2JL | 12.2 miles | 43 | 66% | 74% | Yes |
| St Austell Health GroupSt. Austell, PL25 3EF | 12.2 miles | 36 | 45% | 70% | Yes |
| Narrowcliff SurgeryNewquay, TR7 2QF | 12.3 miles | 82 | 62% | 94% | Yes |
Port Isaac Surgery is 5.2 miles away, scores 68 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Wadebridge & Camel Estuary Practice taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Wadebridge & Camel Estuary Practice was taking on new patients. You can register online through the NHS website or call the surgery on 01208 812222.
How do patients rate Wadebridge & Camel Estuary Practice?
In the 2026 NHS GP Patient Survey, 77% of patients at Wadebridge & Camel Estuary Practice said their overall experience was good. The England average is 77%. 46% found it easy to get through by phone (England 57%). Its GPScore is 42 out of 100, grade C, which puts it in the middle 20% of GP surgeries in England.
What is the inspection rating for Wadebridge & Camel Estuary Practice?
The Care Quality Commission, which inspects GP surgeries in England, rated Wadebridge & Camel Estuary Practice as Good at its last published inspection (report published 18 July 2024).
What are the opening times of Wadebridge & Camel Estuary Practice?
Reception is open Monday 8:30am to 1pm 2pm to 6pm, Tuesday 8:30am to 1pm 2pm to 6pm, Wednesday 8:30am to 1pm 2pm to 6pm, Thursday 8:30am to 1pm 2pm to 6pm, Friday 8:30am to 1pm 2pm to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 15 April 2014. Bank holidays may differ.
How do I contact Wadebridge & Camel Estuary Practice?
Call 01208 812222 or visit its website, www.wadebridgedoctors.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Brooklyn, Wadebridge, PL27 7BS.
Does Wadebridge & Camel Estuary Practice have a branch surgery?
Yes. Wadebridge & Camel Estuary Practice also runs St Minver (Rock Road, St. Minver, Wadebridge, PL27 6PW). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Wadebridge & Camel Estuary Practice?
Around 7,905 patients are registered (January 2025). The surgery is part of North Cornwall Coast PCN, a group of local surgeries that share staff and services, in the Cornwall and the Isles of Scilly NHS area.
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.