GP surgery in Cornwall
Camelford Medical Centre
Church Field, Camelford, PL32 9YT
Scores 19 out of 100, poor for a GP surgery in England. 70% of patients say their experience is good and 29% find it easy to get through on the phone (England: 77% and 57%). It is taking on new patients.
How the score breaks down
Each line is a score out of 100. The England average is 50 and higher is better. How it works
Getting an appointment 24
- Easy to get through on the phone5
- Easy to contact online5
- Good experience of getting in touch22
- Did not wait too long for the appointment69
Quality of care 17
- Patients rate the surgery as good21
- Patients got what they needed56
- Doctors and nurses listen51
- Patients trust the staff35
- Inspection rating (Not rated)–
- Health checks and screening done1
- Meets NHS clinical targets1
- Children vaccinated on time26
What patients say
176 patients answered the 2026 NHS survey about this surgery.
29%
find the phone easy
well below the England average (57%)
70%
say their experience is good
below the England average (77%)
+10
change since last year
2025: 60% · 2026: 70%
Getting in touch
The appointment
All survey questions, compared with England
| What patients said | This surgery | England | Last year |
|---|---|---|---|
| Getting in touch | |||
| Easy to get through by phone | 29% | 57% | 27% |
| Easy to contact via website | 30% | 58% | 19% |
| Easy to contact via NHS App | 33% | 54% | 27% |
| Reception staff helpful | 90% | 85% | 82% |
| Seeing the same person | |||
| Has a preferred clinician | 22% | 31% | 29% |
| Sees preferred clinician | 25% | 42% | 44% |
| What happened when they got in touch | |||
| Knew what would happen next | 84% | 84% | 81% |
| Next steps within 2 days | 93% | 93% | 85% |
| Good experience of contacting | 65% | 73% | 51% |
| The appointment | |||
| Offered a choice of time or day | 48% | 57% | 45% |
| Waiting time was about right | 78% | 69% | 65% |
| Remote appointment | 13% | 26% | 19% |
| The doctor or nurse | |||
| Good at listening | 88% | 87% | 86% |
| Treated with care and concern | 84% | 86% | 83% |
| Considered mental wellbeing | 75% | 75% | 67% |
| Had all the information needed | 93% | 92% | 90% |
| Confidence and trust | 92% | 93% | 89% |
| Involved in decisions | 91% | 92% | 90% |
| Needs were met | 92% | 90% | 87% |
| Overall | |||
| Overall experience good | 70% | 77% | 60% |
| Living with a long-term condition | |||
| Confident managing conditions | 88% | 79% | 77% |
| Supported by local services | 78% | 70% | 59% |
| Discussed managing condition | 30% | 43% | 36% |
| Agreed a care plan | 39% | 46% | 34% |
Green means at least 2 points better than England, red at least 2 points worse. With about 176 replies, a gap of a few points may just be chance.
What patients tell us
From people who use this surgery. Official data cannot tell you these things.
Tell us about this surgery
10 quick questions, one tap each, no sign-up. Your answers help the next person choosing a GP.
1 of 10Last time you needed a routine appointment, how long did you wait?
2 of 10When you last phoned, how long did it take to get through?
3 of 10How did you book your last appointment?
4 of 10Can you usually see the same GP?
5 of 10Was your last appointment on time?
6 of 10Are the reception staff helpful?
7 of 10Did the doctor or nurse listen to you?
8 of 10How easy is it to get a repeat prescription?
9 of 10Is parking easy?
10 of 10Would you recommend this surgery?
Thank you. Your answers are counted.
Reviews
No reviews yet. If you use this surgery, say what it is like.
Write a review
Opening times and contact
| Monday | 8:30am to 1pm 2pm to 6pm |
| Tuesday | 8:30am to 1pm 2pm to 6pm |
| Wednesday | 8:30am to 1pm 2pm to 6pm |
| Thursday | 8:30am to 1pm 2pm to 6pm |
| Friday | 8:30am to 1pm 2pm to 6pm |
| Saturday | Closed |
| Sunday | Closed |
Confirmed by the surgery on 17 April 2026. Bank holidays may differ.
- Address
- Church Field, Camelford, PL32 9YT
- Phone
- 01840 213894
- Website
- camelfordmedicalcentre.co.uk
- Online
- Book, order repeat prescriptions and see records in the NHS App
- NHS code
- L82007 · NHS profile
Branch surgeries
Run by this practice from another building. Patients register with the practice, not the branch.
- Delabole (Camelford Medical Centre)
- 1a Pengelly, Delabole, PL33 9AN
- St Breward (Camelford Medical Practice)
- Brookside Court, Row, St Breward, Bodmin, PL30 4LN
Access and facilities
- Accessible toilets
- Baby-changing facilities
- Bus stop nearby
- Cycle parking
- Disability awareness and equality training for staff
- Disabled car parking
- Documents available in large print
- Free NHS WiFi
- High-back waiting room chairs
- Off-site car parking nearby
- Sign language interpreter available online
- Step-free access at entrances and exits
- Wheelchair access at entrances and exits
Pins show each surgery's score. Get directions
Inspection rating
By the Care Quality Commission, the NHS regulator
No inspection rating has been published for this surgery.
About the patients
NHS records for the people registered here
Common health conditions
| Condition | Here | England |
|---|---|---|
| Hypertension | 17.3% | 15.2% |
| Diabetes | 9.0% | 7.9% |
| Asthma | 7.6% | 6.6% |
| COPD | 2.6% | 1.9% |
| Coronary heart disease | 4.2% | 3.0% |
| Depression | 14.5% | 14.3% |
| Obesity | 12.6% | 13.9% |
| Smoking | 13.5% | 13.5% |
Health checks done
| Check | Here | England |
|---|---|---|
| Cervical screening, women 25-49 | 69% | 67% |
| Cervical screening, women 50-64 | 76% | 75% |
| Blood pressure controlled (hypertension, under 80) | 48% | 68% |
| Blood pressure checked in last 5 years (45+) | 89% | 87% |
| Diabetes: blood pressure on target | 60% | 75% |
| Diabetes: blood sugar (HbA1c) on target | 49% | 57% |
| Diabetes: annual foot check | 57% | 78% |
| Asthma: annual review | 40% | 66% |
Other surgeries nearby
| Surgery | Distance | Score | Easy by phone | Rated good | New patients |
|---|---|---|---|---|---|
| Camelford Medical Centrethis surgery | – | 19 | 29% | 70% | Yes |
| Bottreaux SurgeryBoscastle, PL35 0BG | 4.2 miles | 71 | 68% | 88% | Yes |
| Port Isaac SurgeryPort Isaac, PL29 3TR | 6.9 miles | 68 | 66% | 84% | Yes |
| Wadebridge & Camel Estuary PracticeWadebridge, PL27 7BS | 10.3 miles | 42 | 46% | 77% | Yes |
| Bosvena HealthBodmin, PL31 2JJ | 10.7 miles | 10 | 49% | 63% | Yes |
| Launceston Medical CentreLaunceston, PL15 9HH | 13.9 miles | 62 | 42% | 84% | Yes |
| Lostwithiel SurgeryLostwithiel, PL22 0EF | 14.9 miles | 94 | 96% | 92% | Yes |
| Rosedean SurgeryLiskeard, PL14 4AQ | 15.0 miles | 2 | 15% | 52% | Yes |
| Oak Tree SurgeryLiskeard, PL14 3XA | 15.1 miles | 33 | 54% | 72% | Yes |
| Neetside SurgeryBude, EX23 8LA | 15.3 miles | 61 | 62% | 82% | Yes |
Bottreaux Surgery is 4.2 miles away, scores 71 and is taking on new patients. You can usually join any surgery that covers your address.
Common questions
Is Camelford Medical Centre taking on new patients?
Yes. When we last checked its page on the NHS website (20 September 2026), Camelford Medical Centre was taking on new patients. You can register online through the NHS website or call the surgery on 01840 213894.
How do patients rate Camelford Medical Centre?
In the 2026 NHS GP Patient Survey, 70% of patients at Camelford Medical Centre said their overall experience was good. The England average is 77%. 29% found it easy to get through by phone (England 57%). Its GPScore is 19 out of 100, grade E, which puts it in the bottom 20% of GP surgeries in England.
What are the opening times of Camelford Medical Centre?
Reception is open Monday 8:30am to 1pm 2pm to 6pm, Tuesday 8:30am to 1pm 2pm to 6pm, Wednesday 8:30am to 1pm 2pm to 6pm, Thursday 8:30am to 1pm 2pm to 6pm, Friday 8:30am to 1pm 2pm to 6pm, Saturday closed, Sunday closed. The surgery last confirmed these times on 17 April 2026. Bank holidays may differ.
How do I contact Camelford Medical Centre?
Call 01840 213894 or visit its website, camelfordmedicalcentre.co.uk. You can also book and order repeat prescriptions in the NHS App. The address is Church Field, Camelford, PL32 9YT.
Does Camelford Medical Centre have a branch surgery?
Yes. Camelford Medical Centre also runs Delabole (Camelford Medical Centre) (1a Pengelly, Delabole, PL33 9AN) and St Breward (Camelford Medical Practice) (Brookside Court, Row, St Breward, Bodmin, PL30 4LN). Patients register with the practice and can usually be seen at either site.
How many patients are registered at Camelford Medical Centre?
Around 6,655 patients are registered (January 2025).
Where this comes from: the 2026 NHS GP Patient Survey, Care Quality Commission ratings, NHS records of patients, conditions, checks and vaccinations (published through OHID Fingertips), and this surgery's page on the NHS website (checked 20 September 2026). Read how the score is worked out. Spotted a mistake? Tell us.