Ranking ยท 2026
Hardest GP surgeries to phone in East of England
Where the fewest patients find it easy to get through by phone.
| # | Surgery | Area | Easy by phone | Score | Inspection |
|---|---|---|---|---|---|
| 1 | Sutherland Lodge Surgery115 Baddow Road, Chelmsford, CM2 7PY | Great Baddow Chelmsford | 11% | 4 | Good |
| 2 | Parkwood SurgeryParkwood Drive Surgery, Hemel Hempstead, HP1 2LD | Hemel Hempstead Dacorum | 13% | 0 | Requires improvement |
| 3 | Park Medical Centre164 Park Road, Peterborough, PE1 2UF | Peterborough | 16% | 1 | Good |
| 4 | The Hollies41 Rectory Road, Benfleet, SS7 2NA | Thundersley and South Benfleet Castle Point | 16% | 0 | Not rated |
| 5 | E Harling & Kenninghall Medical PracticeThe Surgery, Norwich, NR16 2AD | Norwich Breckland | 17% | 0 | Requires improvement |
| 6 | The Limes Medical CentreThe Plain, Epping, CM16 6TL | Epping Epping Forest | 17% | 0 | Requires improvement |
| 7 | Botolph Bridge Community Health CentreBotolph Bridge Community Health, Peterborough, PE2 9QB | Peterborough | 17% | 1 | Good |
| 8 | Orchard SurgeryCommercial Road, Dereham, NR19 1AE | Dereham Breckland | 18% | 6 | Good |
| 9 | Murree Medical Group201 Rectory Road, Basildon, SS13 1AJ | Basildon | 18% | 0 | Good |
| 10 | West Road SurgeryNorth Road Primary Care Centre, Westcliff-on-Sea, SS0 7AF | Westcliff-on-Sea Southend-on-Sea | 18% | 2 | Good |
| 11 | Longfield Medical CentrePrinces Road, Maldon, CM9 5DF | Maldon | 18% | 28 | Good |
| 12 | Ambrose Avenue Group Practice76 Ambrose Avenue, Colchester, CO3 4LN | Colchester | 18% | 15 | Good |
| 13 | John Tasker House SurgeryJohn Tasker House, Dunmow, CM6 1BH | Dunmow Uttlesford | 20% | 14 | Good |
| 14 | Loughton Health CentreThe Drive, Loughton, IG10 1HW | Loughton Epping Forest | 20% | 5 | Good |
| 15 | Addison House - Haque PracticeAddison House, Harlow, CM20 1DS | Harlow | 22% | 0 | Requires improvement |
| 16 | Bretton Medical PracticeRightwell, Peterborough, PE3 8DT | Peterborough | 23% | 2 | Good |
| 17 | The Knares Medical Practice93 the Knares, Basildon, SS16 5SB | Basildon | 24% | 10 | Good |
| 18 | Jenner HealthcareWisbech Road, Peterborough, PE6 0SD | Peterborough | 24% | 11 | Good |
| 19 | Ivel Medical CentreChestnut Avenue, Biggleswade, SG18 0RA | Biggleswade Central Bedfordshire | 25% | 7 | Not rated |
| 20 | Saffron Health PartnershipBiggleswade Health Centre, Biggleswade, SG18 8DJ | Biggleswade Central Bedfordshire | 25% | 7 | Good |
| 21 | Lister Medical CentreLister House Health Centre, Harlow, CM18 6YJ | Harlow | 25% | 1 | Requires improvement |
| 22 | Humbleyard PracticeThe Cringleford Surgery, Norwich, NR4 6TA | Norwich South Norfolk | 25% | 6 | Good |
| 23 | Cardinal Medical Practice2 Deben Road, Ipswich, IP1 5EN | Ipswich | 25% | 7 | Good |
| 24 | The Millwood PartnershipMillwood Surgery, Great Yarmouth, NR31 8HS | Bradwell Great Yarmouth | 26% | 22 | Not rated |
| 25 | Laindon Medical GroupLaindon Health Centre, Basildon, SS15 5TR | Laindon Basildon | 26% | 40 | Good |
| 26 | Church View SurgeryThe Jones Family Practice, Hockley, SS5 4PZ | Hockley and Hawkwell Rochford | 26% | 24 | Good |
| 27 | Church Lane SurgeryBraintree College, Braintree, CM7 5SN | Bocking Braintree | 26% | 7 | Good |
| 28 | Bridge Road Surgery1a Bridge Road, Lowestoft, NR32 3LJ | Lowestoft East Suffolk | 27% | 35 | Good |
| 29 | Stockwell Lodge Medical CentreRosedale Way, Waltham Cross, EN7 6HL | Cheshunt Broxbourne | 27% | 2 | Requires improvement |
| 30 | The Valkyrie SurgeryValkyrie Road Primary Care Centre, Westcliff-on-Sea, SS0 8BU | Westcliff-on-Sea Southend-on-Sea | 27% | 5 | Good |
| 31 | Southend Coastal Surgeries - Thorpe Bay99 Tyrone Road, Southend-on-Sea, SS1 3HD | Southend-on-Sea | 28% | 6 | Good |
| 32 | Needham Market Country PracticeBarking Road, Ipswich, IP6 8EZ | Ipswich Mid Suffolk | 28% | 18 | Good |
| 33 | The Garden City Surgery59 Station Road, Letchworth Garden City, SG6 3BJ | Letchworth North Hertfordshire | 28% | 2 | Good |
| 34 | Willow Tree SurgeryOrton Goldhay, Peterborough, PE2 5RQ | Orton Peterborough | 28% | 4 | Good |
| 35 | The New Folly SurgeryBell Mead, High Street, Ingatestone, CM4 0FA | Ingatestone Brentwood | 28% | 20 | Good |
| 36 | Knebworth & Marymead Practice7 St Martins Road, Knebworth, SG3 6ER | Knebworth North Hertfordshire | 29% | 6 | Not rated |
| 37 | Beacon Health Group-Danbury Medical Centre52 Maldon Road, Chelmsford, CM3 4QL | Chelmsford | 29% | 4 | Good |
| 38 | Silver End SurgeryDoctors Surgery, Witham, CM8 3RQ | Witham Braintree | 29% | 1 | Good |
| 39 | Nuffield House Health CentreNuffield House Surgery, Harlow, CM20 3AX | Harlow | 29% | 2 | Good |
| 40 | Stanhope SurgeryStanhope Road, Waltham Cross, EN8 7DJ | Waltham Cross Broxbourne | 30% | 2 | Good |
| 41 | Southgates Surgical & Medical Centre41 Goodwins Road, King's Lynn, PE30 5QX | King's Lynn King's Lynn and West Norfolk | 30% | 9 | Good |
| 42 | Attleborough SurgeryStation Road, Attleborough, NR17 2AS | Attleborough Breckland | 30% | 12 | Good |
| 43 | New Queen Street SurgerySyers Lane, Peterborough, PE7 1AT | Peterborough Fenland | 31% | 3 | Requires improvement |
| 44 | Aveley Medical Centre22 High Street, South Ockendon, RM15 4AD | South Ockendon Thurrock | 31% | 2 | Good |
| 45 | The Writtle Surgery16a Lordship Road, Chelmsford, CM1 3EH | Chelmsford | 31% | 7 | Good |
| 46 | Audley Mills Surgery57 Eastwood Road, Rayleigh, SS6 7JF | Rayleigh Rochford | 31% | 36 | Good |
| 47 | Cauldwell Medical CentreBedford Hospital, Bedford, MK42 9DJ | Bedford | 31% | 2 | Good |
| 48 | Nene Valley and Hodgson Medical PracticeNene Valley & Hodgson Med, Peterborough, PE2 5GP | Orton Peterborough | 31% | 2 | Good |
| 49 | Larksfield and Arlesey Medical PracticeLarksfield & Arlesey Surgery, Hitchin, SG5 4HB | Hitchin Central Bedfordshire | 31% | 23 | Requires improvement |
| 50 | Tiptree Medical CentreChurch Road, Colchester, CO5 0HB | Colchester | 32% | 56 | Not rated |
| 51 | Chelmer Medical Partnership20 Merlin Place, Chelmsford, CM1 4HW | Melbourne Chelmsford | 32% | 22 | Good |
| 52 | East Norwich Medical PartnershipSt. Williams Way, Norwich, NR7 0AJ | Thorpe St Andrew Broadland | 32% | 18 | Good |
| 53 | Lister House Surgery473-475 Dunstable Road, Luton, LU4 8DG | Luton | 32% | 2 | Good |
| 54 | Nightingale Medical CentreDamson Drive, Peterborough, PE1 4FS | Peterborough | 32% | 5 | Requires improvement |
| 55 | Wheatfield Surgery60 Wheatfield Road, Luton, LU4 0SY | Lewsey Luton | 33% | 9 | Requires improvement |
| 56 | Church Street Partnership30a Church Street, Bishop's Stortford, CM23 2LY | Bishop's Stortford East Hertfordshire | 33% | 11 | Good |
| 57 | Leighton Road Surgery1 Leighton Road, Leighton Buzzard, LU7 1LB | Leighton Buzzard Central Bedfordshire | 33% | 12 | Good |
| 58 | Chapel Street Surgery93 Chapel Street, Billericay, CM12 9LR | Billericay Basildon | 33% | 3 | Good |
| 59 | The Riverside Health CentreStation Road, Manningtree, CO11 1AA | Manningtree Tendring | 33% | 25 | Not rated |
| 60 | The Practice Northumberland Avenue32 Northumberland Avenue, Southend on Sea, SS1 2TH | Southend on Sea Southend-on-Sea | 33% | 8 | Good |
| 61 | King George & Manor House SurgeriesKing George Surgery(Main), Stevenage, SG1 3HT | Stevenage | 34% | 4 | Good |
| 62 | The Queensway SurgeryQueensway Surgery, Southend-on-Sea, SS1 2AB | Southend-on-Sea | 34% | 7 | Good |
| 63 | Sancta Maria Medical CentreDaiglen Drive, South Ockendon, RM15 5SZ | South Ockendon Thurrock | 34% | 17 | Good |
| 64 | Houghton Regis Medical CentrePeel Street, Dunstable, LU5 5EZ | Houghton Regis Central Bedfordshire | 34% | 2 | Requires improvement |
| 65 | Peartree Surgery & West Horndon SurgeryPear Tree Surgery, South Ockendon, RM15 6PR | South Ockendon Thurrock | 35% | 7 | Good |
| 66 | Ravenswood Medical Practice24 Hening Avenue, Ipswich, IP3 9QJ | Ipswich | 35% | 40 | Good |
| 67 | Mount Chambers Medical Practice92 Coggeshall Road, Braintree, CM7 9BY | Braintree | 35% | 19 | Good |
| 68 | Dr JL Henderson & Partners29 Bassett Road, Leighton Buzzard, LU7 1AR | Leighton Buzzard Central Bedfordshire | 35% | 20 | Good |
| 69 | The Nevells Road SurgeryNevells Road, Letchworth Garden City, SG6 4TS | Letchworth North Hertfordshire | 35% | 29 | Good |
| 70 | Old Road Surgery147-149 Old Road, Clacton-on-Sea, CO15 3AU | Clacton-on-Sea Tendring | 35% | 2 | Good |
| 71 | Park Lane Surgery8 Park Lane, Broxbourne, EN10 7NQ | Hoddesdon Broxbourne | 35% | 14 | Requires improvement |
| 72 | Wakering Medical Centre274 High Street, Southend-on-Sea, SS3 0HX | Southend-on-Sea Rochford | 35% | 25 | Good |
| 73 | Lincoln House Surgery163 London Road, Hemel Hempstead, HP3 9SQ | Hemel Hempstead Dacorum | 36% | 11 | Good |
| 74 | Elmham Surgery59 Holt Road, Dereham, NR20 5JS | Dereham Breckland | 36% | 24 | Good |
| 75 | Roundwell Medical Centre25 Doctor Torrens Way, Norwich, NR5 0GB | Norwich South Norfolk | 36% | 32 | Good |
| 76 | Monkfield Medical PracticeSackville House, Cambridge, CB23 6HL | Cambridge South Cambridgeshire | 36% | 10 | Good |
| 77 | Mattishall and Lenwade Surgeries15 Dereham Road, Dereham, NR20 3QA | Dereham Breckland | 36% | 34 | Good |
| 78 | Cherry Hinton Medical Centre34 Fishers Lane, Cambridge, CB1 9HR | Cambridge | 36% | 19 | Good |
| 79 | The Pall Mall SurgeryLeigh Pcc, Leigh on Sea, SS9 3NG | Leigh on Sea Southend-on-Sea | 36% | 27 | Good |
| 80 | Ashwell SurgeryGardiners Lane, Baldock, SG7 5PY | Baldock North Hertfordshire | 36% | 13 | Good |
| 81 | Market Cross Surgery7 Market Place, Bury St. Edmunds, IP28 7EG | Mildenhall West Suffolk | 37% | 44 | Outstanding |
| 82 | Chafford Hundred Medical CentreDrake Road, Grays, RM16 6RS | Chafford Hundred and West Thurrock Thurrock | 37% | 17 | Good |
| 83 | Caddington Surgery33 Manor Road, Luton, LU1 4EE | Luton Central Bedfordshire | 37% | 22 | Good |
| 84 | Sandy Health CentreNorthcroft, Sandy, SG19 1JQ | Sandy Central Bedfordshire | 37% | 18 | Good |
| 85 | Bancroft Medical CentreBancroft Court, Hitchin, SG5 1LH | Hitchin North Hertfordshire | 37% | 21 | Good |
| 86 | Barton Hills Medical GroupThe Surgery, Luton, LU3 4AD | Luton | 37% | 13 | Good |
| 87 | Bedwell Medical CentreSinfield CL, Bedwell Cres, Stevenage, SG1 1LQ | Stevenage | 37% | 25 | Good |
| 88 | The Ross PracticeKeats House, Harlow, CM18 6LY | Harlow | 37% | 28 | Good |
| 89 | The De Parys GroupEnhanced Services Centre, Bedford, MK40 2NT | Bedford | 37% | 21 | Good |
| 90 | Mount Farm SurgeryLawson Place, Bury St. Edmunds, IP32 7EW | Bury St Edmunds West Suffolk | 38% | 25 | Good |
| 91 | The Laurels SurgeryJuniper Road, Chelmsford, CM3 3DX | Chelmsford | 38% | 46 | Good |
| 92 | London Road SurgeryMarket House, Wickford, SS12 0AA | Wickford Basildon | 38% | 35 | Good |
| 93 | Lodge,highfield & RedbournNormandy Road, St. Albans, AL3 5NP | St. Albans St Albans | 38% | 64 | Good |
| 94 | Woodland Avenue Practice30 Woodland Avenue, Luton, LU3 1RW | Luton | 38% | 33 | Good |
| 95 | King Street Surgery273 Bedford Road, Bedford, MK42 8QD | Kempston Bedford | 38% | 29 | Good |
| 96 | Thorpewood Medical Group140 Woodside Road, Norwich, NR7 9QL | Norwich | 39% | 21 | Requires improvement |
| 97 | The Birchwood and Sollershott Surgeries232-240 Nevells Road, Letchworth Garden City, SG6 4UB | Letchworth North Hertfordshire | 39% | 2 | Requires improvement |
| 98 | Cornerstone Practice26 Elwyn Road, March, PE15 9BF | March Fenland | 39% | 20 | Good |
| 99 | Little Waltham & GT Notley Surgery30 Brook Hill, Chelmsford, CM3 3LL | Chelmsford | 39% | 47 | Good |
| 100 | Tollgate Health Centre145 London Road, Colchester, CO3 8NZ | Colchester | 39% | 11 | Not rated |
Sources: the 2026 NHS GP Patient Survey (NHS England and Ipsos) and Care Quality Commission ratings to 01 September 2026. Read how scores work.
Other rankings: best overall, best rated by patients, easiest to get through to, best online access, shortest waits, most improved, biggest declines, lowest scores, largest surgeries.