Ranking ยท 2026

Hardest GP surgeries to phone in East of England

Where the fewest patients find it easy to get through by phone.

#SurgeryAreaEasy by phoneScoreInspection
1 Sutherland Lodge Surgery115 Baddow Road, Chelmsford, CM2 7PY Great Baddow Chelmsford 11% 4 Good
2 Parkwood SurgeryParkwood Drive Surgery, Hemel Hempstead, HP1 2LD Hemel Hempstead Dacorum 13% 0 Requires improvement
3 Park Medical Centre164 Park Road, Peterborough, PE1 2UF Peterborough 16% 1 Good
4 The Hollies41 Rectory Road, Benfleet, SS7 2NA Thundersley and South Benfleet Castle Point 16% 0 Not rated
5 E Harling & Kenninghall Medical PracticeThe Surgery, Norwich, NR16 2AD Norwich Breckland 17% 0 Requires improvement
6 The Limes Medical CentreThe Plain, Epping, CM16 6TL Epping Epping Forest 17% 0 Requires improvement
7 Botolph Bridge Community Health CentreBotolph Bridge Community Health, Peterborough, PE2 9QB Peterborough 17% 1 Good
8 Orchard SurgeryCommercial Road, Dereham, NR19 1AE Dereham Breckland 18% 6 Good
9 Murree Medical Group201 Rectory Road, Basildon, SS13 1AJ Basildon 18% 0 Good
10 West Road SurgeryNorth Road Primary Care Centre, Westcliff-on-Sea, SS0 7AF Westcliff-on-Sea Southend-on-Sea 18% 2 Good
11 Longfield Medical CentrePrinces Road, Maldon, CM9 5DF Maldon 18% 28 Good
12 Ambrose Avenue Group Practice76 Ambrose Avenue, Colchester, CO3 4LN Colchester 18% 15 Good
13 John Tasker House SurgeryJohn Tasker House, Dunmow, CM6 1BH Dunmow Uttlesford 20% 14 Good
14 Loughton Health CentreThe Drive, Loughton, IG10 1HW Loughton Epping Forest 20% 5 Good
15 Addison House - Haque PracticeAddison House, Harlow, CM20 1DS Harlow 22% 0 Requires improvement
16 Bretton Medical PracticeRightwell, Peterborough, PE3 8DT Peterborough 23% 2 Good
17 The Knares Medical Practice93 the Knares, Basildon, SS16 5SB Basildon 24% 10 Good
18 Jenner HealthcareWisbech Road, Peterborough, PE6 0SD Peterborough 24% 11 Good
19 Ivel Medical CentreChestnut Avenue, Biggleswade, SG18 0RA Biggleswade Central Bedfordshire 25% 7 Not rated
20 Saffron Health PartnershipBiggleswade Health Centre, Biggleswade, SG18 8DJ Biggleswade Central Bedfordshire 25% 7 Good
21 Lister Medical CentreLister House Health Centre, Harlow, CM18 6YJ Harlow 25% 1 Requires improvement
22 Humbleyard PracticeThe Cringleford Surgery, Norwich, NR4 6TA Norwich South Norfolk 25% 6 Good
23 Cardinal Medical Practice2 Deben Road, Ipswich, IP1 5EN Ipswich 25% 7 Good
24 The Millwood PartnershipMillwood Surgery, Great Yarmouth, NR31 8HS Bradwell Great Yarmouth 26% 22 Not rated
25 Laindon Medical GroupLaindon Health Centre, Basildon, SS15 5TR Laindon Basildon 26% 40 Good
26 Church View SurgeryThe Jones Family Practice, Hockley, SS5 4PZ Hockley and Hawkwell Rochford 26% 24 Good
27 Church Lane SurgeryBraintree College, Braintree, CM7 5SN Bocking Braintree 26% 7 Good
28 Bridge Road Surgery1a Bridge Road, Lowestoft, NR32 3LJ Lowestoft East Suffolk 27% 35 Good
29 Stockwell Lodge Medical CentreRosedale Way, Waltham Cross, EN7 6HL Cheshunt Broxbourne 27% 2 Requires improvement
30 The Valkyrie SurgeryValkyrie Road Primary Care Centre, Westcliff-on-Sea, SS0 8BU Westcliff-on-Sea Southend-on-Sea 27% 5 Good
31 Southend Coastal Surgeries - Thorpe Bay99 Tyrone Road, Southend-on-Sea, SS1 3HD Southend-on-Sea 28% 6 Good
32 Needham Market Country PracticeBarking Road, Ipswich, IP6 8EZ Ipswich Mid Suffolk 28% 18 Good
33 The Garden City Surgery59 Station Road, Letchworth Garden City, SG6 3BJ Letchworth North Hertfordshire 28% 2 Good
34 Willow Tree SurgeryOrton Goldhay, Peterborough, PE2 5RQ Orton Peterborough 28% 4 Good
35 The New Folly SurgeryBell Mead, High Street, Ingatestone, CM4 0FA Ingatestone Brentwood 28% 20 Good
36 Knebworth & Marymead Practice7 St Martins Road, Knebworth, SG3 6ER Knebworth North Hertfordshire 29% 6 Not rated
37 Beacon Health Group-Danbury Medical Centre52 Maldon Road, Chelmsford, CM3 4QL Chelmsford 29% 4 Good
38 Silver End SurgeryDoctors Surgery, Witham, CM8 3RQ Witham Braintree 29% 1 Good
39 Nuffield House Health CentreNuffield House Surgery, Harlow, CM20 3AX Harlow 29% 2 Good
40 Stanhope SurgeryStanhope Road, Waltham Cross, EN8 7DJ Waltham Cross Broxbourne 30% 2 Good
41 Southgates Surgical & Medical Centre41 Goodwins Road, King's Lynn, PE30 5QX King's Lynn King's Lynn and West Norfolk 30% 9 Good
42 Attleborough SurgeryStation Road, Attleborough, NR17 2AS Attleborough Breckland 30% 12 Good
43 New Queen Street SurgerySyers Lane, Peterborough, PE7 1AT Peterborough Fenland 31% 3 Requires improvement
44 Aveley Medical Centre22 High Street, South Ockendon, RM15 4AD South Ockendon Thurrock 31% 2 Good
45 The Writtle Surgery16a Lordship Road, Chelmsford, CM1 3EH Chelmsford 31% 7 Good
46 Audley Mills Surgery57 Eastwood Road, Rayleigh, SS6 7JF Rayleigh Rochford 31% 36 Good
47 Cauldwell Medical CentreBedford Hospital, Bedford, MK42 9DJ Bedford 31% 2 Good
48 Nene Valley and Hodgson Medical PracticeNene Valley & Hodgson Med, Peterborough, PE2 5GP Orton Peterborough 31% 2 Good
49 Larksfield and Arlesey Medical PracticeLarksfield & Arlesey Surgery, Hitchin, SG5 4HB Hitchin Central Bedfordshire 31% 23 Requires improvement
50 Tiptree Medical CentreChurch Road, Colchester, CO5 0HB Colchester 32% 56 Not rated
51 Chelmer Medical Partnership20 Merlin Place, Chelmsford, CM1 4HW Melbourne Chelmsford 32% 22 Good
52 East Norwich Medical PartnershipSt. Williams Way, Norwich, NR7 0AJ Thorpe St Andrew Broadland 32% 18 Good
53 Lister House Surgery473-475 Dunstable Road, Luton, LU4 8DG Luton 32% 2 Good
54 Nightingale Medical CentreDamson Drive, Peterborough, PE1 4FS Peterborough 32% 5 Requires improvement
55 Wheatfield Surgery60 Wheatfield Road, Luton, LU4 0SY Lewsey Luton 33% 9 Requires improvement
56 Church Street Partnership30a Church Street, Bishop's Stortford, CM23 2LY Bishop's Stortford East Hertfordshire 33% 11 Good
57 Leighton Road Surgery1 Leighton Road, Leighton Buzzard, LU7 1LB Leighton Buzzard Central Bedfordshire 33% 12 Good
58 Chapel Street Surgery93 Chapel Street, Billericay, CM12 9LR Billericay Basildon 33% 3 Good
59 The Riverside Health CentreStation Road, Manningtree, CO11 1AA Manningtree Tendring 33% 25 Not rated
60 The Practice Northumberland Avenue32 Northumberland Avenue, Southend on Sea, SS1 2TH Southend on Sea Southend-on-Sea 33% 8 Good
61 King George & Manor House SurgeriesKing George Surgery(Main), Stevenage, SG1 3HT Stevenage 34% 4 Good
62 The Queensway SurgeryQueensway Surgery, Southend-on-Sea, SS1 2AB Southend-on-Sea 34% 7 Good
63 Sancta Maria Medical CentreDaiglen Drive, South Ockendon, RM15 5SZ South Ockendon Thurrock 34% 17 Good
64 Houghton Regis Medical CentrePeel Street, Dunstable, LU5 5EZ Houghton Regis Central Bedfordshire 34% 2 Requires improvement
65 Peartree Surgery & West Horndon SurgeryPear Tree Surgery, South Ockendon, RM15 6PR South Ockendon Thurrock 35% 7 Good
66 Ravenswood Medical Practice24 Hening Avenue, Ipswich, IP3 9QJ Ipswich 35% 40 Good
67 Mount Chambers Medical Practice92 Coggeshall Road, Braintree, CM7 9BY Braintree 35% 19 Good
68 Dr JL Henderson & Partners29 Bassett Road, Leighton Buzzard, LU7 1AR Leighton Buzzard Central Bedfordshire 35% 20 Good
69 The Nevells Road SurgeryNevells Road, Letchworth Garden City, SG6 4TS Letchworth North Hertfordshire 35% 29 Good
70 Old Road Surgery147-149 Old Road, Clacton-on-Sea, CO15 3AU Clacton-on-Sea Tendring 35% 2 Good
71 Park Lane Surgery8 Park Lane, Broxbourne, EN10 7NQ Hoddesdon Broxbourne 35% 14 Requires improvement
72 Wakering Medical Centre274 High Street, Southend-on-Sea, SS3 0HX Southend-on-Sea Rochford 35% 25 Good
73 Lincoln House Surgery163 London Road, Hemel Hempstead, HP3 9SQ Hemel Hempstead Dacorum 36% 11 Good
74 Elmham Surgery59 Holt Road, Dereham, NR20 5JS Dereham Breckland 36% 24 Good
75 Roundwell Medical Centre25 Doctor Torrens Way, Norwich, NR5 0GB Norwich South Norfolk 36% 32 Good
76 Monkfield Medical PracticeSackville House, Cambridge, CB23 6HL Cambridge South Cambridgeshire 36% 10 Good
77 Mattishall and Lenwade Surgeries15 Dereham Road, Dereham, NR20 3QA Dereham Breckland 36% 34 Good
78 Cherry Hinton Medical Centre34 Fishers Lane, Cambridge, CB1 9HR Cambridge 36% 19 Good
79 The Pall Mall SurgeryLeigh Pcc, Leigh on Sea, SS9 3NG Leigh on Sea Southend-on-Sea 36% 27 Good
80 Ashwell SurgeryGardiners Lane, Baldock, SG7 5PY Baldock North Hertfordshire 36% 13 Good
81 Market Cross Surgery7 Market Place, Bury St. Edmunds, IP28 7EG Mildenhall West Suffolk 37% 44 Outstanding
82 Chafford Hundred Medical CentreDrake Road, Grays, RM16 6RS Chafford Hundred and West Thurrock Thurrock 37% 17 Good
83 Caddington Surgery33 Manor Road, Luton, LU1 4EE Luton Central Bedfordshire 37% 22 Good
84 Sandy Health CentreNorthcroft, Sandy, SG19 1JQ Sandy Central Bedfordshire 37% 18 Good
85 Bancroft Medical CentreBancroft Court, Hitchin, SG5 1LH Hitchin North Hertfordshire 37% 21 Good
86 Barton Hills Medical GroupThe Surgery, Luton, LU3 4AD Luton 37% 13 Good
87 Bedwell Medical CentreSinfield CL, Bedwell Cres, Stevenage, SG1 1LQ Stevenage 37% 25 Good
88 The Ross PracticeKeats House, Harlow, CM18 6LY Harlow 37% 28 Good
89 The De Parys GroupEnhanced Services Centre, Bedford, MK40 2NT Bedford 37% 21 Good
90 Mount Farm SurgeryLawson Place, Bury St. Edmunds, IP32 7EW Bury St Edmunds West Suffolk 38% 25 Good
91 The Laurels SurgeryJuniper Road, Chelmsford, CM3 3DX Chelmsford 38% 46 Good
92 London Road SurgeryMarket House, Wickford, SS12 0AA Wickford Basildon 38% 35 Good
93 Lodge,highfield & RedbournNormandy Road, St. Albans, AL3 5NP St. Albans St Albans 38% 64 Good
94 Woodland Avenue Practice30 Woodland Avenue, Luton, LU3 1RW Luton 38% 33 Good
95 King Street Surgery273 Bedford Road, Bedford, MK42 8QD Kempston Bedford 38% 29 Good
96 Thorpewood Medical Group140 Woodside Road, Norwich, NR7 9QL Norwich 39% 21 Requires improvement
97 The Birchwood and Sollershott Surgeries232-240 Nevells Road, Letchworth Garden City, SG6 4UB Letchworth North Hertfordshire 39% 2 Requires improvement
98 Cornerstone Practice26 Elwyn Road, March, PE15 9BF March Fenland 39% 20 Good
99 Little Waltham & GT Notley Surgery30 Brook Hill, Chelmsford, CM3 3LL Chelmsford 39% 47 Good
100 Tollgate Health Centre145 London Road, Colchester, CO3 8NZ Colchester 39% 11 Not rated

Sources: the 2026 NHS GP Patient Survey (NHS England and Ipsos) and Care Quality Commission ratings to 01 September 2026. Read how scores work.

Other rankings: best overall, best rated by patients, easiest to get through to, best online access, shortest waits, most improved, biggest declines, lowest scores, largest surgeries.