Ranking ยท 2026

Hardest GP surgeries to phone in West Midlands

Where the fewest patients find it easy to get through by phone.

#SurgeryAreaEasy by phoneScoreInspection
1 Regis Medical CentreDarby Street, Rowley Regis, B65 0BA Rowley Regis Sandwell 6% 1 Good
2 TeldocBrunel Road, Telford, TF3 2BF Telford Telford and Wrekin 6% 1 Good
3 Naseby Medical CentreNaseby Road, Birmingham, B8 3HE Saltley Birmingham 9% 0 Inadequate
4 Shifnal & Priorslee Medical PracticeHaughton Road, Shifnal, TF11 8DD Shifnal Shropshire 12% 9 Not rated
5 Swanpool Medical CentreSt. Marks Road, Tipton, DY4 0SZ Tipton Sandwell 18% 2 Good
6 Linkway Medical PracticeLyng Centre for Health, West Bromwich, B70 7AW West Bromwich Sandwell 19% 2 Good
7 Solihull Healthcare PartnershipGrove Surgery, Solihull, B91 2AG Solihull 19% 7 Good
8 Millennium Medical Centre121 Weoley Castle Road, Birmingham, B29 5QD Birmingham 20% 13 Good
9 Heathview Medical PracticeCaledonian, Tamworth, B77 2ED Tamworth 21% 3 Good
10 Lion Health2 Lowndes Road, Stourbridge, DY8 3SS Stourbridge Dudley 22% 27 Good
11 Donnington Medical PracticeThe Health Centre, Telford, TF2 8EA Telford Telford and Wrekin 22% 3 Good
12 Wellington Medical PracticeChapel Lane, Telford, TF1 1PZ Telford Telford and Wrekin 23% 2 Good
13 Black Country Family PracticeNeptune Health Park, Tipton, DY4 8PX Tipton Sandwell 23% 2 Good
14 Bridgnorth Medical PracticeNorthgate, Bridgnorth, WV16 4EN Bridgnorth Shropshire 24% 18 Good
15 Omnia Practice73 Yardley Green Road, Birmingham, B9 5PU Birmingham 25% 6 Good
16 Bucklands End Lane Surgery36 Bucklands End Lane, Birmingham, B34 6BP Birmingham 25% 17 Requires improvement
17 Red Roofs Surgery31 Coton Road, Nuneaton, CV11 5TW Nuneaton Nuneaton and Bedworth 25% 9 Good
18 Moss Grove Surgery15 Moss Grove, Kingswinford, DY6 9HS Kingswinford Dudley 26% 32 Good
19 Great Bridge Health Centre18 the Great Bridge Centre, West Bromwich, B70 0BF West Bromwich Sandwell 26% 1 Good
20 Gps Healthcare198 Tanworth Lane, Solihull, B90 4DD Shirley Solihull 27% 23 Good
21 Hereford Medical GroupStation Medical Centre, Hereford, HR1 1BB Hereford Herefordshire, County of 27% 7 Good
22 HolmcroftHolmcroft Road, Stafford, ST16 1JG Stafford 27% 2 Good
23 Trent MeadowsMain Street, Burton-on-Trent, DE14 3EY Burton upon Trent East Staffordshire 27% 15 Good
24 Clifton Lane Medical CentreClifton Lane, West Bromwich, B71 3AS West Bromwich Sandwell 28% 2 Good
25 Hazelwood Group Practice27 Parkfield Road, Birmingham, B46 3LD Birmingham North Warwickshire 28% 14 Good
26 New Street SurgeryNew Street, West Bromwich, B70 0HN West Bromwich Sandwell 28% 8 Good
27 Modality BirminghamOrsborn House, Birmingham, B19 1BP Handsworth Birmingham 28% 2 Good
28 Stafford Health and WellbeingWhitgreave Court, Stafford, ST16 3EB Stafford 29% 18 Good
29 Hobs Moat Medical CentreUlleries Road, Solihull, B92 8ED Lyndon Solihull 30% 15 Outstanding
30 Bedworth Health CentreHigh Street, Bedworth, CV12 8NQ Bedworth Nuneaton and Bedworth 30% 6 Good
31 Raydocs NewtownNewtown Medical Centre, Birmingham, B19 2ET Lozells Birmingham 31% 3 Good
32 Acocks Green Medical Centre999 Warwick Road, Birmingham, B27 6QJ Acocks Green Birmingham 31% 2 Good
33 Bath Row Medical PracticeFirst Floor, Colston Suite, Birmingham, B15 1LZ Birmingham 31% 3 Good
34 Spring Hill Medical CentrePhil Collins Way, Coventry, CV7 8FD Coventry North Warwickshire 31% 12 Good
35 Stirchley Medical PracticeStirchley Health Centre, Telford, TF3 1FB Telford Telford and Wrekin 32% 15 Good
36 Oakeswell Health CentreBrunswick Park Road, Wednesbury, WS10 9HP Wednesbury Sandwell 33% 26 Good
37 Scott Arms Medical CentreWhitecrest, Birmingham, B43 6EE West Bromwich Sandwell 33% 4 Good
38 Tandon Medical Centre (Oram & Partners)Kent Street, Dudley, DY3 1UX Sedgley Dudley 33% 6 Good
39 Leach Heath Medical Centre32 Leach Heath Lane, Birmingham, B45 9BU Birmingham 33% 13 Good
40 Keelinge House176 Stourbridge Road, Dudley, DY1 2ER Dudley 33% 5 Good
41 Cape Hill Medical CentreRaglan Road, Smethwick, B66 3NR Smethwick Sandwell 33% 10 Good
42 Soho Road Health Centre251 Soho Road, Birmingham, B21 9RY Handsworth Birmingham 33% 5 Good
43 Heathfield Family Centre131-133 Heathfield Road, Birmingham, B19 1HL Lozells Birmingham 34% 3 Good
44 Coalway Road SurgeryWarstones Health Centre, Wolverhampton, WV4 4PS Wolverhampton 34% 34 Not rated
45 Greet Medical Practice50 Percy Road, Birmingham, B11 3ND Birmingham 34% 6 Good
46 Northbrook Health Centre93 Northbrook Road, Solihull, B90 3LX Shirley Solihull 34% 27 Outstanding
47 Stone Cross Medical Centre291 Walsall Road, West Bromwich, B71 3LN West Bromwich Sandwell 34% 4 Good
48 Great Barr Practice379 Queslett Road, Birmingham, B43 7HB Birmingham 34% 9 Requires improvement
49 Mirfield Surgery287 Kitts Green Road, Birmingham, B33 9SA Birmingham 34% 8 Good
50 Sutton Coldfield Group Practice233 Tamworth Road, Sutton Coldfield, B75 6DX Royal Sutton Coldfield Birmingham 34% 36 Good
51 Kingshurst Medical Practice40 Gilson Way, Birmingham, B37 6BE Birmingham Solihull 34% 6 Good
52 Finch Road Primary Care CentreFinch RD Primary Care Centre, Birmingham, B19 1HS Lozells Birmingham 35% 4 Good
53 The Smethwick Medical CentreRegent Street, Smethwick, B66 3BQ Smethwick Sandwell 35% 3 Good
54 Prestbury Medical PracticeBroadway, Wolverhampton, WV10 8EA Bushbury Wolverhampton 35% 21 Good
55 Great Bridge Pship for Health10 Slater Street, Tipton, DY4 7EY Tipton Sandwell 36% 2 Good
56 Norvic Family Practice5 Suffrage Street, Smethwick, B66 3PZ Smethwick Sandwell 36% 4 Good
57 Arbury Medical CentreCambridge Drive, Nuneaton, CV10 8LW Nuneaton Nuneaton and Bedworth 36% 23 Good
58 Tower Hill Partnership433 Walsall Road, Birmingham, B42 1BT Perry Birmingham 36% 5 Good
59 Carlton Street SurgeryCarlton Street, Burton-on-Trent, DE13 0TE Burton upon Trent East Staffordshire 36% 2 Good
60 Wargrave House SurgeryWargrave House, Hereford, HR1 2JB Hereford Herefordshire, County of 36% 10 Good
61 St. Johns SurgeryB H I Parkside, Bromsgrove, B61 0AZ Bromsgrove 37% 51 Good
62 Dordon & Polesworth Group Practice162 Long Street, Tamworth, B78 1QA Tamworth North Warwickshire 37% 13 Good
63 The Village Medical Centre158a Crankhall Lane, Wednesbury, WS10 0EB West Bromwich Sandwell 37% 4 Good
64 Lordswood House Group Medical Practice54 Lordswood Road, Birmingham, B17 9DB Harborne Birmingham 37% 38 Good
65 Hill Top Medical Centre15 Hill Top Road, Oldbury, B68 9DU Oldbury Sandwell 37% 10 Not Rated
66 Keats Grove Surgery17 Keats Grove, Wolverhampton, WV10 8LY Bushbury Wolverhampton 37% 6 Good
67 Hall Green Health979 Stratford Road, Birmingham, B28 8BG Birmingham 38% 2 Good
68 Gate Medical Centre120 Washwood Heath Road, Birmingham, B8 1RE Birmingham 38% 6 Good
69 Cambrian Medical PracticeThomas Savin Road, Oswestry, SY11 1GA Oswestry Shropshire 38% 44 Good
70 Wolverhampton Road SurgeryWolverhampton Road, Stafford, ST17 4BS Stafford 38% 20 Good
71 The Grange Medical CentreLeicester Road, Nuneaton, CV11 6AB Nuneaton Nuneaton and Bedworth 38% 40 Good
72 Ashfield Surgery8 Walmley Road, Sutton Coldfield, B76 1QN Royal Sutton Coldfield Birmingham 38% 18 Requires improvement
73 Alderwood Medical PracticeLongford Road, Cannock, WS11 1QN Cannock Cannock Chase 38% 30 Good
74 Aw SurgeriesAlbion House, Brierley Hill, DY5 3EE Brierley Hill Dudley 38% 56 Good
75 Severn Valley Medical PracticeHenwick Halt Medical Centre, Worcester, WR2 5HL Worcester 38% 28 Requires improvement
76 Mill BankWater Street, Stafford, ST16 2AG Stafford 39% 27 Good
77 Clement Road Medical Practice4a Clement Road, Halesowen, B62 9LR Halesowen Dudley 39% 11 Good
78 Woodside Medical PracticeThe New Surgery, Telford, TF7 5NR Telford Telford and Wrekin 39% 4 Good
79 Firstcare PracticeBalsall Heath Health Centre, Birmingham, B12 9LP Balsall Heath Birmingham 39% 2 Good
80 Paradise Medical CentreBroad Street, Coventry, CV6 5BG Foleshill Coventry 40% 4 Good
81 Bosworth Medical GroupChelmsley Wood Pcc, Birmingham, B37 5BU Birmingham Solihull 40% 16 Good
82 Harborne Medical Practice4 York Street, Birmingham, B17 0HG Harborne Birmingham 40% 47 Good
83 Dr Arora RKFrank Fisher Way, West Bromwich, B70 7AW West Bromwich Sandwell 40% 28 Good
84 Alliance Teaching PracticesLivingstone Road, Coventry, CV6 5AR Foleshill Coventry 40% 9 Not rated
85 Selly Oak Health Centre15 Katie Road, Birmingham, B29 6JG Selly Oak Birmingham 40% 8 Good
86 Loomer Medical PartnershipLoomer Road, Newcastle, ST5 7JS Newcastle Newcastle-under-Lyme 40% 13 Good
87 Health and Beyond175 Steelhouse Lane, Wolverhampton, WV2 2AU Wolverhampton 40% 7 Good
88 Severn Fields Medical PracticeSevern Fields Hth Village, Shrewsbury, SY1 4RQ Shrewsbury Shropshire 41% 3 Good
89 St Peter's Surgery51 Leckie Road, Walsall, WS2 8DA Bloxwich Walsall 41% 2 Good
90 Sarephed Medical CentreArden Road, Smethwick, B67 6AJ Smethwick Sandwell 41% 10 Good
91 Jubilee Health Centre1 Upper Russell Street, Wednesbury, WS10 7AR Wednesbury Sandwell 41% 5 Good
92 Charlton Medical PracticeCharlton Medical Centre, Telford, TF2 6AQ Telford Telford and Wrekin 41% 34 Good
93 Hodge Hill Family Practice1st Floor Hodge Hill Pcc, Birmingham, B36 8GH Birmingham 41% 2 Good
94 The Swan Medical Centre4 Willard RD, Birmingham, B25 8AA Birmingham 41% 16 Good
95 Croft Medical Centre1 Pomeroy Way, Birmingham, B37 7WB Chelmsley Wood Solihull 41% 9 Good
96 Camp Hill GP Led Health CentreRamsden Avenue, Nuneaton, CV10 9EB Nuneaton Nuneaton and Bedworth 41% 5 Good
97 St Paul's Medical Practice222 St. Pauls Road, Smethwick, B66 1HB Smethwick Sandwell 41% 6 Good
98 The Limes Medical CentreCooksey Road, Birmingham, B10 0BS Sparkbrook Birmingham 42% 9 Good
99 Brewood Medical PracticeKiddemore Green Road, Stafford, ST19 9BQ Stafford South Staffordshire 42% 30 Good
100 St John's Medical CentreHigh Street, Walsall, WS9 9LP Brownhills Walsall 42% 15 Good

Sources: the 2026 NHS GP Patient Survey (NHS England and Ipsos) and Care Quality Commission ratings to 01 September 2026. Read how scores work.

Other rankings: best overall, best rated by patients, easiest to get through to, best online access, shortest waits, most improved, biggest declines, lowest scores, largest surgeries.