Ranking ยท 2026

Hardest GP surgeries to phone in North East

Where the fewest patients find it easy to get through by phone.

#SurgeryAreaEasy by phoneScoreInspection
1 Village Medical Centre400-404 Linthorpe Road, Middlesbrough, TS5 6HF Linthorpe Middlesbrough 21% 6 Good
2 McKenzie Group PracticeWynyard Road Primary Care Centre, Hartlepool, TS25 3DQ Hartlepool 21% 7 Good
3 Npc Amble & BroomhillAmble Health Centre, Morpeth, NE65 0HD Morpeth Northumberland 25% 4 Good
4 Alma Medical CentreNolan Place, Stockton-on-Tees, TS18 2BP Stockton-on-Tees 27% 27 Good
5 Normanby Medical CentreLow Grange Health Village, Middlesbrough, TS6 6TD Eston Redcar and Cleveland 28% 22 Good
6 Havelock Grange PracticePark Road, Hartlepool, TS24 7PW Hartlepool 30% 12 Good
7 Yarm Medical Practice1 Worsall Road, Yarm, TS15 9DD Yarm Stockton-on-Tees 31% 37 Good
8 Norton Medical CentreBillingham Road, Stockton-on-Tees, TS20 2UZ Norton Stockton-on-Tees 32% 14 Requires improvement
9 Linthorpe Surgery378 Linthorpe Road, Middlesbrough, TS5 6HA Linthorpe Middlesbrough 32% 8 Good
10 Crawcrook Medical CentrePattinson Drive, Ryton, NE40 4US Ryton Gateshead 33% 15 Good
11 Npc PontelandMeadowfield, Newcastle Upon Tyne, NE20 9SD Newcastle Upon Tyne Northumberland 33% 39 Good
12 Npc Central NorthumberlandMorpeth Surgery, Morpeth, NE61 1BJ Morpeth Northumberland 33% 24 Good
13 Prospect Medical Centre501 Westgate Road, Newcastle Upon Tyne, NE4 8AY Elswick Newcastle upon Tyne 35% 1 Requires improvement
14 Bridge End SurgeryBridge End, Chester Le Street, DH3 3SL Chester-le-Street County Durham 35% 43 Good
15 Denton Turret Medical Centre10 Kenley Road, Newcastle Upon Tyne, NE5 2UY Newcastle Upon Tyne Newcastle upon Tyne 35% 35 Good
16 Middle Chare Medical GroupMiddle Chare Surgery, Chester Le Street, DH3 3QD Chester-le-Street County Durham 35% 39 Good
17 McKenzie House SurgeryMcKenzie House, Hartlepool, TS25 1QU Hartlepool 35% 21 Good
18 Sunderland GP Alliance Medical PracticeHealth Centre, Washington, NE38 7NQ Washington Sunderland 37% 18 Good
19 Coulby Medical PracticeCropton Way, Middlesbrough, TS8 0TL Middlesbrough 37% 42 Good
20 Westerhope Medical Group377-377a Stamfordham Road, Newcastle Upon Tyne, NE5 2LH Newcastle Upon Tyne Newcastle upon Tyne 38% 3 Good
21 Whitburn Surgery3 Bryers Street, Sunderland, SR6 7EE Sunderland South Tyneside 38% 5 Good
22 Hillside PracticeWindermere Drive, Saltburn by the Sea, TS12 2TG Saltburn by the Sea Redcar and Cleveland 38% 20 Good
23 New Silksworth Medical PracticeSilksworth Health Centre, Sunderland, SR3 2AN Sunderland 39% 48 Good
24 Martonside Medical Centre1a Martonside Way, Middlesbrough, TS4 3BU Middlesbrough 39% 16 Good
25 Springwood SurgeryRectory Lane, Guisborough, TS14 7DJ Guisborough Redcar and Cleveland 40% 23 Good
26 Gladstone House SurgeryVictoria Road, Hartlepool, TS26 8DF Hartlepool 42% 19 Good
27 Hirsel Medical CentreNorth Ormesby Health Village, Middlesbrough, TS3 6AL Middlesbrough 44% 25 Good
28 Bankhouse SurgeryOne Life Hartlepool, Hartlepool, TS24 7PW Hartlepool 44% 19 Good
29 Union Brae & Norham PracUnion Brae, Berwick Upon Tweed, TD15 2HB Berwick Upon Tweed Northumberland 44% 5 Good
30 North House SurgeryHope Street, Crook, DL15 9HU Crook County Durham 44% 32 Good
31 Cestria Health CentreWhitehill Way, Chester Le Street, DH2 3DJ Chester-le-Street County Durham 44% 35 Outstanding
32 Acklam Medical CentreTrimdon Avenue, Middlesbrough, TS5 8SB Middlesbrough 45% 27 Good
33 Railway Medical GroupGatacre Street, Blyth, NE24 1HD Blyth Northumberland 45% 19 Good
34 Alnwick Medical GroupLower Building, Alnwick, NE66 2NL Alnwick Northumberland 45% 53 Good
35 Seaton Park Medical GroupNorham Road, Ashington, NE63 0NG Ashington Northumberland 46% 55 Good
36 Central SurgeryCleadon Park Primary Care Centre, South Shields, NE34 8PS South Shields South Tyneside 46% 32 Good
37 Woodbridge PracticeThe Health Centre, Stockton-on-Tees, TS17 0EE Thornaby-on-Tees Stockton-on-Tees 46% 23 Good
38 Brunton ParkPrinces Road, Newcastle Upon Tyne, NE3 5NF Newcastle Upon Tyne Newcastle upon Tyne 47% 28 Good
39 Crossfell Health CentreCrossfell Road, Middlesbrough, TS3 7RL Middlesbrough 47% 44 Good
40 Birtley Medical GroupDurham Road, Chester Le Street, DH3 2QT Birtley Gateshead 48% 20 Good
41 The Weardale PracticeDales Street, Bishop Auckland, DL13 2XD Bishop Auckland County Durham 48% 40 Good
42 Queens Park Medical CentreFarrer Street, Stockton on Tees, TS18 2AW Stockton on Tees Stockton-on-Tees 48% 47 Good
43 Parkway Medical GroupChapel House Primary Care Centre, Newcastle Upon Tyne, NE5 1LJ Newcastle Upon Tyne Newcastle upon Tyne 48% 34 Good
44 Farnham Medical Centre435 Stanhope Road, South Shields, NE33 4QY South Shields South Tyneside 48% 41 Good
45 Cambridge Medical GroupCambridge Road, Middlesbrough, TS5 5NN Linthorpe Middlesbrough 49% 34 Good
46 Dilston Medical Centre23 Dilston Road, Newcastle Upon Tyne, NE4 5AB Newcastle Upon Tyne Newcastle upon Tyne 49% 9 Good
47 Guidepost Medical GroupNorth Parade, Choppington, NE62 5RA Choppington Northumberland 49% 26 Requires improvement
48 Borough Road & Nunthorpe Medical Group167a Borough Road, Middlesbrough, TS1 3RY Middlesbrough 49% 56 Good
49 Chadwick PracticePark Road, Hartlepool, TS24 7PW Hartlepool 50% 54 Good
50 Kingsway Medical CentreKingsway, Billingham, TS23 2LS Billingham Stockton-on-Tees 50% 39 Good
51 Ferryhill and Chilton Medical PracticeThe Surgery, Ferryhill, DL17 8JJ Ferryhill County Durham 50% 7 Good
52 Tennant Street Medical PracticeTennant Street, Stockton-on-Tees, TS18 2AT Stockton-on-Tees 50% 72 Good
53 Central Gateshead Medical GroupPrince Consort Road, Gateshead, NE8 1NB Gateshead 50% 43 Good
54 Millfield Medical Group63-83 Hylton Road, Sunderland, SR4 7AF Sunderland 50% 41 Good
55 Park SurgeryPark Surgery, One Life, Middlesbrough, TS1 3QY Middlesbrough 50% 36 Good
56 Whinfield Medical PracticeWhinbush Way, Darlington, DL1 3RT Darlington 51% 46 Good
57 Pelton & Fellrose Medical GroupUnit 1, the Lavender Centre, Chester Le Street, DH2 1HS Pelton and Ouston County Durham 51% 30 Good
58 Fell Tower Medical Centre575-583 Durham Road, Gateshead, NE9 5EY Low Fell Gateshead 52% 60 Good
59 Elswick Family PracticeMeldon Street, Newcastle Upon Tyne, NE4 6SH Elswick Newcastle upon Tyne 52% 17 Good
60 The Roseberry PracticeAbbey Health Centre, Billingham, TS23 2DG Billingham Stockton-on-Tees 52% 31 Good
61 Skerne Medical GroupHarbinson House, Stockton-on-Tees, TS21 3BN Stockton-on-Tees County Durham 52% 25 Good
62 Deerness Park Medical GroupDeerness Park Medical Centre, Sunderland, SR2 8AD Sunderland 52% 17 Good
63 Benfield Park Medical GroupBenfield Road, Newcastle Upon Tyne, NE6 4QD Newcastle Upon Tyne Newcastle upon Tyne 52% 61 Good
64 Moorlands Surgery139a Willow Road, Darlington, DL3 9JP Darlington 52% 59 Good
65 Sunderland GP Alliance South Hylton Surgery2 Union Street, Sunderland, SR4 0LS Sunderland 52% 27 Outstanding
66 Woodlands Family Medical Centre106 Yarm Lane, Stockton-on-Tees, TS18 1YE Stockton-on-Tees 52% 54 Good
67 The Dovecot SurgeryHealth Centre, Stockton-on-Tees, TS18 1HU Stockton-on-Tees 52% 14 Good
68 The Erimus Practice20 Cleveland Square, Middlesbrough, TS1 2NX Middlesbrough 52% 37 Good
69 The Stephenson Medical PracticeVictoria Road Health Centre, Washington, NE37 2PU Washington Sunderland 52% 59 Outstanding
70 Hart Medical PracticeSurgery Lane, Hartlepool, TS24 9DN Hartlepool 52% 25 Good
71 Pease Way Medical Centre2 Pease Way, Newton Aycliffe, DL5 5NH Newton Aycliffe County Durham 53% 16 Good
72 Longrigg Medical Centre2 Longrigg, Gateshead, NE10 8PH Gateshead 53% 46 Good
73 Sacriston Medical CentreFront Street, Durham, DH7 6JW Durham County Durham 53% 44 Good
74 Park Medical GroupShopping Centre, Newcastle Upon Tyne, NE3 2PE Newcastle Upon Tyne Newcastle upon Tyne 53% 33 Good
75 Fenham Hall SurgeryFenham Hall Drive, Newcastle Upon Tyne, NE4 9XD Newcastle Upon Tyne Newcastle upon Tyne 53% 51 Good
76 Chastleton Medical GroupNewton Drive, Durham, DH1 5BH Durham County Durham 53% 78 Good
77 Marsh House Medical PracticeAbbey Health Centre, Billingham, TS23 2DG Billingham Stockton-on-Tees 53% 24 Good
78 Denmark Street SurgeryDenmark Street, Darlington, DL3 0PD Darlington 53% 53 Good
79 Newcastle Medical CentreHotspur Way, Newcastle Upon Tyne, NE1 7XR Newcastle Upon Tyne Newcastle upon Tyne 53% 30 Good
80 Bridge View Medical GroupSouthwick Health Centre, Sunderland, SR5 2LT Sunderland 54% 32 Good
81 Ellison View SurgeryThe Glen Primary Care Centre, Hebburn, NE31 1NU Hebburn South Tyneside 54% 49 Outstanding
82 South Grange Medical Group PracticeTrunk Road, Middlesbrough, TS6 9QG Eston Redcar and Cleveland 54% 40 Good
83 Dunelm Medical PracticeKelvin House, Durham, DH7 7DG Durham County Durham 54% 43 Good
84 Consett Medical CentreStation Yard, Consett, DH8 5YA Consett County Durham 54% 48 Good
85 Priory Medical Group19 Albion Road, North Shields, NE29 0HT Tynemouth North Tyneside 54% 64 Good
86 The Glen Medical Group30 Glen Street, Hebburn, NE31 1NU Hebburn South Tyneside 55% 31 Good
87 West Quay Medical PracticeHealth Centre, Hartlepool, TS26 8DB Hartlepool 55% 42 Good
88 Saville Medical Group7 Saville Place, Newcastle Upon Tyne, NE1 8DQ Newcastle Upon Tyne Newcastle upon Tyne 55% 24 Good
89 The Discovery Practice20 Cleveland Square, Middlesbrough, TS1 2NX Middlesbrough 55% 45 Good
90 Thornaby & Barwick Medical GroupThornaby Health Centre, Stockton-on-Tees, TS17 0EE Thornaby-on-Tees Stockton-on-Tees 56% 50 Good
91 Bewick Crescent Surgery27 Bewick Crescent, Newton Aycliffe, DL5 5LH Newton Aycliffe County Durham 56% 43 Good
92 Collingwood Health GroupHawkeys Lane, North Shields, NE29 0SF Tynemouth North Tyneside 56% 59 Outstanding
93 Red House Medical CentreRed House Surgery, Sunderland, SR5 5PS Sunderland 56% 5 Good
94 West Road Medical Centre170 West Road, Newcastle Upon Tyne, NE4 9QB Newcastle Upon Tyne Newcastle upon Tyne 56% 34 Outstanding
95 Holmside Medical Group142 Armstrong Road, Newcastle Upon Tyne, NE4 8QB Newcastle Upon Tyne Newcastle upon Tyne 56% 36 Outstanding
96 Denton Park Medical GroupDenton Park Health Centre, Newcastle Upon Tyne, NE5 2QW Newcastle Upon Tyne Newcastle upon Tyne 57% 41 Good
97 Hadrian Health CentreElton Street East, Wallsend, NE28 8QU Wallsend North Tyneside 57% 55 Outstanding
98 Bewicke Medical Centre51 Tynemouth Road, Wallsend, NE28 0AD Wallsend North Tyneside 57% 33 Good
99 St. Albans Medical GroupFelling Health Centre, Gateshead, NE10 9QG Gateshead 58% 24 Good
100 Jubilee Medical GroupCobblers Hall, Newton Aycliffe, DL5 4SE Newton Aycliffe County Durham 58% 32 Good

Sources: the 2026 NHS GP Patient Survey (NHS England and Ipsos) and Care Quality Commission ratings to 01 September 2026. Read how scores work.

Other rankings: best overall, best rated by patients, easiest to get through to, best online access, shortest waits, most improved, biggest declines, lowest scores, largest surgeries.