Ranking ยท 2026
Hardest GP surgeries to phone in North East
Where the fewest patients find it easy to get through by phone.
| # | Surgery | Area | Easy by phone | Score | Inspection |
|---|---|---|---|---|---|
| 1 | Village Medical Centre400-404 Linthorpe Road, Middlesbrough, TS5 6HF | Linthorpe Middlesbrough | 21% | 6 | Good |
| 2 | McKenzie Group PracticeWynyard Road Primary Care Centre, Hartlepool, TS25 3DQ | Hartlepool | 21% | 7 | Good |
| 3 | Npc Amble & BroomhillAmble Health Centre, Morpeth, NE65 0HD | Morpeth Northumberland | 25% | 4 | Good |
| 4 | Alma Medical CentreNolan Place, Stockton-on-Tees, TS18 2BP | Stockton-on-Tees | 27% | 27 | Good |
| 5 | Normanby Medical CentreLow Grange Health Village, Middlesbrough, TS6 6TD | Eston Redcar and Cleveland | 28% | 22 | Good |
| 6 | Havelock Grange PracticePark Road, Hartlepool, TS24 7PW | Hartlepool | 30% | 12 | Good |
| 7 | Yarm Medical Practice1 Worsall Road, Yarm, TS15 9DD | Yarm Stockton-on-Tees | 31% | 37 | Good |
| 8 | Norton Medical CentreBillingham Road, Stockton-on-Tees, TS20 2UZ | Norton Stockton-on-Tees | 32% | 14 | Requires improvement |
| 9 | Linthorpe Surgery378 Linthorpe Road, Middlesbrough, TS5 6HA | Linthorpe Middlesbrough | 32% | 8 | Good |
| 10 | Crawcrook Medical CentrePattinson Drive, Ryton, NE40 4US | Ryton Gateshead | 33% | 15 | Good |
| 11 | Npc PontelandMeadowfield, Newcastle Upon Tyne, NE20 9SD | Newcastle Upon Tyne Northumberland | 33% | 39 | Good |
| 12 | Npc Central NorthumberlandMorpeth Surgery, Morpeth, NE61 1BJ | Morpeth Northumberland | 33% | 24 | Good |
| 13 | Prospect Medical Centre501 Westgate Road, Newcastle Upon Tyne, NE4 8AY | Elswick Newcastle upon Tyne | 35% | 1 | Requires improvement |
| 14 | Bridge End SurgeryBridge End, Chester Le Street, DH3 3SL | Chester-le-Street County Durham | 35% | 43 | Good |
| 15 | Denton Turret Medical Centre10 Kenley Road, Newcastle Upon Tyne, NE5 2UY | Newcastle Upon Tyne Newcastle upon Tyne | 35% | 35 | Good |
| 16 | Middle Chare Medical GroupMiddle Chare Surgery, Chester Le Street, DH3 3QD | Chester-le-Street County Durham | 35% | 39 | Good |
| 17 | McKenzie House SurgeryMcKenzie House, Hartlepool, TS25 1QU | Hartlepool | 35% | 21 | Good |
| 18 | Sunderland GP Alliance Medical PracticeHealth Centre, Washington, NE38 7NQ | Washington Sunderland | 37% | 18 | Good |
| 19 | Coulby Medical PracticeCropton Way, Middlesbrough, TS8 0TL | Middlesbrough | 37% | 42 | Good |
| 20 | Westerhope Medical Group377-377a Stamfordham Road, Newcastle Upon Tyne, NE5 2LH | Newcastle Upon Tyne Newcastle upon Tyne | 38% | 3 | Good |
| 21 | Whitburn Surgery3 Bryers Street, Sunderland, SR6 7EE | Sunderland South Tyneside | 38% | 5 | Good |
| 22 | Hillside PracticeWindermere Drive, Saltburn by the Sea, TS12 2TG | Saltburn by the Sea Redcar and Cleveland | 38% | 20 | Good |
| 23 | New Silksworth Medical PracticeSilksworth Health Centre, Sunderland, SR3 2AN | Sunderland | 39% | 48 | Good |
| 24 | Martonside Medical Centre1a Martonside Way, Middlesbrough, TS4 3BU | Middlesbrough | 39% | 16 | Good |
| 25 | Springwood SurgeryRectory Lane, Guisborough, TS14 7DJ | Guisborough Redcar and Cleveland | 40% | 23 | Good |
| 26 | Gladstone House SurgeryVictoria Road, Hartlepool, TS26 8DF | Hartlepool | 42% | 19 | Good |
| 27 | Hirsel Medical CentreNorth Ormesby Health Village, Middlesbrough, TS3 6AL | Middlesbrough | 44% | 25 | Good |
| 28 | Bankhouse SurgeryOne Life Hartlepool, Hartlepool, TS24 7PW | Hartlepool | 44% | 19 | Good |
| 29 | Union Brae & Norham PracUnion Brae, Berwick Upon Tweed, TD15 2HB | Berwick Upon Tweed Northumberland | 44% | 5 | Good |
| 30 | North House SurgeryHope Street, Crook, DL15 9HU | Crook County Durham | 44% | 32 | Good |
| 31 | Cestria Health CentreWhitehill Way, Chester Le Street, DH2 3DJ | Chester-le-Street County Durham | 44% | 35 | Outstanding |
| 32 | Acklam Medical CentreTrimdon Avenue, Middlesbrough, TS5 8SB | Middlesbrough | 45% | 27 | Good |
| 33 | Railway Medical GroupGatacre Street, Blyth, NE24 1HD | Blyth Northumberland | 45% | 19 | Good |
| 34 | Alnwick Medical GroupLower Building, Alnwick, NE66 2NL | Alnwick Northumberland | 45% | 53 | Good |
| 35 | Seaton Park Medical GroupNorham Road, Ashington, NE63 0NG | Ashington Northumberland | 46% | 55 | Good |
| 36 | Central SurgeryCleadon Park Primary Care Centre, South Shields, NE34 8PS | South Shields South Tyneside | 46% | 32 | Good |
| 37 | Woodbridge PracticeThe Health Centre, Stockton-on-Tees, TS17 0EE | Thornaby-on-Tees Stockton-on-Tees | 46% | 23 | Good |
| 38 | Brunton ParkPrinces Road, Newcastle Upon Tyne, NE3 5NF | Newcastle Upon Tyne Newcastle upon Tyne | 47% | 28 | Good |
| 39 | Crossfell Health CentreCrossfell Road, Middlesbrough, TS3 7RL | Middlesbrough | 47% | 44 | Good |
| 40 | Birtley Medical GroupDurham Road, Chester Le Street, DH3 2QT | Birtley Gateshead | 48% | 20 | Good |
| 41 | The Weardale PracticeDales Street, Bishop Auckland, DL13 2XD | Bishop Auckland County Durham | 48% | 40 | Good |
| 42 | Queens Park Medical CentreFarrer Street, Stockton on Tees, TS18 2AW | Stockton on Tees Stockton-on-Tees | 48% | 47 | Good |
| 43 | Parkway Medical GroupChapel House Primary Care Centre, Newcastle Upon Tyne, NE5 1LJ | Newcastle Upon Tyne Newcastle upon Tyne | 48% | 34 | Good |
| 44 | Farnham Medical Centre435 Stanhope Road, South Shields, NE33 4QY | South Shields South Tyneside | 48% | 41 | Good |
| 45 | Cambridge Medical GroupCambridge Road, Middlesbrough, TS5 5NN | Linthorpe Middlesbrough | 49% | 34 | Good |
| 46 | Dilston Medical Centre23 Dilston Road, Newcastle Upon Tyne, NE4 5AB | Newcastle Upon Tyne Newcastle upon Tyne | 49% | 9 | Good |
| 47 | Guidepost Medical GroupNorth Parade, Choppington, NE62 5RA | Choppington Northumberland | 49% | 26 | Requires improvement |
| 48 | Borough Road & Nunthorpe Medical Group167a Borough Road, Middlesbrough, TS1 3RY | Middlesbrough | 49% | 56 | Good |
| 49 | Chadwick PracticePark Road, Hartlepool, TS24 7PW | Hartlepool | 50% | 54 | Good |
| 50 | Kingsway Medical CentreKingsway, Billingham, TS23 2LS | Billingham Stockton-on-Tees | 50% | 39 | Good |
| 51 | Ferryhill and Chilton Medical PracticeThe Surgery, Ferryhill, DL17 8JJ | Ferryhill County Durham | 50% | 7 | Good |
| 52 | Tennant Street Medical PracticeTennant Street, Stockton-on-Tees, TS18 2AT | Stockton-on-Tees | 50% | 72 | Good |
| 53 | Central Gateshead Medical GroupPrince Consort Road, Gateshead, NE8 1NB | Gateshead | 50% | 43 | Good |
| 54 | Millfield Medical Group63-83 Hylton Road, Sunderland, SR4 7AF | Sunderland | 50% | 41 | Good |
| 55 | Park SurgeryPark Surgery, One Life, Middlesbrough, TS1 3QY | Middlesbrough | 50% | 36 | Good |
| 56 | Whinfield Medical PracticeWhinbush Way, Darlington, DL1 3RT | Darlington | 51% | 46 | Good |
| 57 | Pelton & Fellrose Medical GroupUnit 1, the Lavender Centre, Chester Le Street, DH2 1HS | Pelton and Ouston County Durham | 51% | 30 | Good |
| 58 | Fell Tower Medical Centre575-583 Durham Road, Gateshead, NE9 5EY | Low Fell Gateshead | 52% | 60 | Good |
| 59 | Elswick Family PracticeMeldon Street, Newcastle Upon Tyne, NE4 6SH | Elswick Newcastle upon Tyne | 52% | 17 | Good |
| 60 | The Roseberry PracticeAbbey Health Centre, Billingham, TS23 2DG | Billingham Stockton-on-Tees | 52% | 31 | Good |
| 61 | Skerne Medical GroupHarbinson House, Stockton-on-Tees, TS21 3BN | Stockton-on-Tees County Durham | 52% | 25 | Good |
| 62 | Deerness Park Medical GroupDeerness Park Medical Centre, Sunderland, SR2 8AD | Sunderland | 52% | 17 | Good |
| 63 | Benfield Park Medical GroupBenfield Road, Newcastle Upon Tyne, NE6 4QD | Newcastle Upon Tyne Newcastle upon Tyne | 52% | 61 | Good |
| 64 | Moorlands Surgery139a Willow Road, Darlington, DL3 9JP | Darlington | 52% | 59 | Good |
| 65 | Sunderland GP Alliance South Hylton Surgery2 Union Street, Sunderland, SR4 0LS | Sunderland | 52% | 27 | Outstanding |
| 66 | Woodlands Family Medical Centre106 Yarm Lane, Stockton-on-Tees, TS18 1YE | Stockton-on-Tees | 52% | 54 | Good |
| 67 | The Dovecot SurgeryHealth Centre, Stockton-on-Tees, TS18 1HU | Stockton-on-Tees | 52% | 14 | Good |
| 68 | The Erimus Practice20 Cleveland Square, Middlesbrough, TS1 2NX | Middlesbrough | 52% | 37 | Good |
| 69 | The Stephenson Medical PracticeVictoria Road Health Centre, Washington, NE37 2PU | Washington Sunderland | 52% | 59 | Outstanding |
| 70 | Hart Medical PracticeSurgery Lane, Hartlepool, TS24 9DN | Hartlepool | 52% | 25 | Good |
| 71 | Pease Way Medical Centre2 Pease Way, Newton Aycliffe, DL5 5NH | Newton Aycliffe County Durham | 53% | 16 | Good |
| 72 | Longrigg Medical Centre2 Longrigg, Gateshead, NE10 8PH | Gateshead | 53% | 46 | Good |
| 73 | Sacriston Medical CentreFront Street, Durham, DH7 6JW | Durham County Durham | 53% | 44 | Good |
| 74 | Park Medical GroupShopping Centre, Newcastle Upon Tyne, NE3 2PE | Newcastle Upon Tyne Newcastle upon Tyne | 53% | 33 | Good |
| 75 | Fenham Hall SurgeryFenham Hall Drive, Newcastle Upon Tyne, NE4 9XD | Newcastle Upon Tyne Newcastle upon Tyne | 53% | 51 | Good |
| 76 | Chastleton Medical GroupNewton Drive, Durham, DH1 5BH | Durham County Durham | 53% | 78 | Good |
| 77 | Marsh House Medical PracticeAbbey Health Centre, Billingham, TS23 2DG | Billingham Stockton-on-Tees | 53% | 24 | Good |
| 78 | Denmark Street SurgeryDenmark Street, Darlington, DL3 0PD | Darlington | 53% | 53 | Good |
| 79 | Newcastle Medical CentreHotspur Way, Newcastle Upon Tyne, NE1 7XR | Newcastle Upon Tyne Newcastle upon Tyne | 53% | 30 | Good |
| 80 | Bridge View Medical GroupSouthwick Health Centre, Sunderland, SR5 2LT | Sunderland | 54% | 32 | Good |
| 81 | Ellison View SurgeryThe Glen Primary Care Centre, Hebburn, NE31 1NU | Hebburn South Tyneside | 54% | 49 | Outstanding |
| 82 | South Grange Medical Group PracticeTrunk Road, Middlesbrough, TS6 9QG | Eston Redcar and Cleveland | 54% | 40 | Good |
| 83 | Dunelm Medical PracticeKelvin House, Durham, DH7 7DG | Durham County Durham | 54% | 43 | Good |
| 84 | Consett Medical CentreStation Yard, Consett, DH8 5YA | Consett County Durham | 54% | 48 | Good |
| 85 | Priory Medical Group19 Albion Road, North Shields, NE29 0HT | Tynemouth North Tyneside | 54% | 64 | Good |
| 86 | The Glen Medical Group30 Glen Street, Hebburn, NE31 1NU | Hebburn South Tyneside | 55% | 31 | Good |
| 87 | West Quay Medical PracticeHealth Centre, Hartlepool, TS26 8DB | Hartlepool | 55% | 42 | Good |
| 88 | Saville Medical Group7 Saville Place, Newcastle Upon Tyne, NE1 8DQ | Newcastle Upon Tyne Newcastle upon Tyne | 55% | 24 | Good |
| 89 | The Discovery Practice20 Cleveland Square, Middlesbrough, TS1 2NX | Middlesbrough | 55% | 45 | Good |
| 90 | Thornaby & Barwick Medical GroupThornaby Health Centre, Stockton-on-Tees, TS17 0EE | Thornaby-on-Tees Stockton-on-Tees | 56% | 50 | Good |
| 91 | Bewick Crescent Surgery27 Bewick Crescent, Newton Aycliffe, DL5 5LH | Newton Aycliffe County Durham | 56% | 43 | Good |
| 92 | Collingwood Health GroupHawkeys Lane, North Shields, NE29 0SF | Tynemouth North Tyneside | 56% | 59 | Outstanding |
| 93 | Red House Medical CentreRed House Surgery, Sunderland, SR5 5PS | Sunderland | 56% | 5 | Good |
| 94 | West Road Medical Centre170 West Road, Newcastle Upon Tyne, NE4 9QB | Newcastle Upon Tyne Newcastle upon Tyne | 56% | 34 | Outstanding |
| 95 | Holmside Medical Group142 Armstrong Road, Newcastle Upon Tyne, NE4 8QB | Newcastle Upon Tyne Newcastle upon Tyne | 56% | 36 | Outstanding |
| 96 | Denton Park Medical GroupDenton Park Health Centre, Newcastle Upon Tyne, NE5 2QW | Newcastle Upon Tyne Newcastle upon Tyne | 57% | 41 | Good |
| 97 | Hadrian Health CentreElton Street East, Wallsend, NE28 8QU | Wallsend North Tyneside | 57% | 55 | Outstanding |
| 98 | Bewicke Medical Centre51 Tynemouth Road, Wallsend, NE28 0AD | Wallsend North Tyneside | 57% | 33 | Good |
| 99 | St. Albans Medical GroupFelling Health Centre, Gateshead, NE10 9QG | Gateshead | 58% | 24 | Good |
| 100 | Jubilee Medical GroupCobblers Hall, Newton Aycliffe, DL5 4SE | Newton Aycliffe County Durham | 58% | 32 | Good |
Sources: the 2026 NHS GP Patient Survey (NHS England and Ipsos) and Care Quality Commission ratings to 01 September 2026. Read how scores work.
Other rankings: best overall, best rated by patients, easiest to get through to, best online access, shortest waits, most improved, biggest declines, lowest scores, largest surgeries.