Ranking ยท 2026
Hardest GP surgeries to phone in England
Where the fewest patients find it easy to get through by phone.
| # | Surgery | Area | Easy by phone | Score | Inspection |
|---|---|---|---|---|---|
| 1 | Regis Medical CentreDarby Street, Rowley Regis, B65 0BA | Rowley Regis Sandwell | 6% | 1 | Good |
| 2 | TeldocBrunel Road, Telford, TF3 2BF | Telford Telford and Wrekin | 6% | 1 | Good |
| 3 | Naseby Medical CentreNaseby Road, Birmingham, B8 3HE | Saltley Birmingham | 9% | 0 | Inadequate |
| 4 | Vine Medical GroupForest End Site, Waterlooville, PO7 7AH | Waterlooville Havant | 10% | 1 | Good |
| 5 | Sutherland Lodge Surgery115 Baddow Road, Chelmsford, CM2 7PY | Great Baddow Chelmsford | 11% | 4 | Good |
| 6 | The Park Medical PracticeMaine Drive, Derby, DE21 6LA | Chaddesden Derby | 11% | 18 | Good |
| 7 | Royal Primary Care Clay CrossEldon Street, Chesterfield, S45 9NR | Chesterfield North East Derbyshire | 12% | 9 | Good |
| 8 | Shifnal & Priorslee Medical PracticeHaughton Road, Shifnal, TF11 8DD | Shifnal Shropshire | 12% | 9 | Not rated |
| 9 | Kensington PartnershipWhitefield Place, Bradford, BD8 9LB | Bradford | 12% | 3 | Good |
| 10 | Poplar Grove PracticeMeadow Way, Aylesbury, HP20 1XB | Aylesbury Buckinghamshire | 12% | 1 | Good |
| 11 | Parkwood SurgeryParkwood Drive Surgery, Hemel Hempstead, HP1 2LD | Hemel Hempstead Dacorum | 13% | 0 | Requires improvement |
| 12 | Hastings Old Town SurgeryThe Ice House, Hastings, TN34 3DW | Hastings | 13% | 5 | Good |
| 13 | Hightown Village Surgery1 St Georges Road, Liverpool, L38 3RY | Crosby Sefton | 13% | 6 | Good |
| 14 | Emersons Green Medical CentreSt. Lukes Close, Bristol, BS16 7AL | Kingswood and Fishponds South Gloucestershire | 14% | 2 | Good |
| 15 | Manston SurgeryCrossgates Medical Centre, Leeds, LS15 8BZ | Cross Leeds | 14% | 0 | Inadequate |
| 16 | New Pond Row Surgery35 South Street, Lancing, BN15 8AN | Lancing and Sompting Adur | 14% | 2 | Good |
| 17 | Rushden Medical CentreAdnitt Road, Rushden, NN10 9TR | Rushden North Northamptonshire | 15% | 0 | Requires improvement |
| 18 | Affinity CareShipley Medical Practice, Shipley, BD18 3EG | Shipley Bradford | 15% | 5 | Good |
| 19 | Ellis PracticeWelford Centre, Wembley, HA9 9FX | Wembley Brent | 15% | 2 | Good |
| 20 | Rosedean Surgery8 Dean Street, Liskeard, PL14 4AQ | Liskeard Cornwall | 15% | 2 | Good |
| 21 | Whyburn Medical PracticeCurtis Street, Nottingham, NG15 7JE | Hucknall Ashfield | 15% | 2 | Good |
| 22 | Whitehouse Health CentreDorset Way, Milton Keynes, MK8 1EQ | Milton Keynes | 16% | 0 | Good |
| 23 | Meon Health Practice102 Highlands Road, Fareham, PO15 6JF | Fareham | 16% | 2 | Good |
| 24 | Chadwell Heath Surgery72-74 Chadwell Heath Lane, Romford, RM6 4AF | Chadwell Heath Redbridge | 16% | 1 | Good |
| 25 | Melbourne & Chellaston Medical PracticeMelbourne & Chellaston MP, Derby, DE73 8EF | Derby South Derbyshire | 16% | 8 | Good |
| 26 | Lister House ChellastonFellow Lands Way, Derby, DE73 6SW | Chellaston Derby | 16% | 1 | Not rated |
| 27 | Park Medical Centre164 Park Road, Peterborough, PE1 2UF | Peterborough | 16% | 1 | Good |
| 28 | The Hollies41 Rectory Road, Benfleet, SS7 2NA | Thundersley and South Benfleet Castle Point | 16% | 0 | Not rated |
| 29 | E Harling & Kenninghall Medical PracticeThe Surgery, Norwich, NR16 2AD | Norwich Breckland | 17% | 0 | Requires improvement |
| 30 | Royal Primary Care Chesterfield WestChesterfield Medical Ptnrship, Chesterfield, S40 4AA | Chesterfield | 17% | 6 | Good |
| 31 | The Limes Medical CentreThe Plain, Epping, CM16 6TL | Epping Epping Forest | 17% | 0 | Requires improvement |
| 32 | Royal Primary Care ChesterfieldThe Grange Family H/Centre, Chesterfield, S40 2HP | Chesterfield | 17% | 9 | Good |
| 33 | Petroc Group PracticeThe Surgery, St. Columb, TR9 6RS | St. Columb Cornwall | 17% | 6 | Good |
| 34 | Brooklands Health CentreMontague Crescent, Milton Keynes, MK10 7LN | Broughton Milton Keynes | 17% | 0 | Good |
| 35 | Highparks Medical PracticeParkside, Rochester, ME3 8HX | Rochester Medway | 17% | 1 | Good |
| 36 | Botolph Bridge Community Health CentreBotolph Bridge Community Health, Peterborough, PE2 9QB | Peterborough | 17% | 1 | Good |
| 37 | Forge Health GroupPitsmoor Surgery, Sheffield, S3 9DL | Sheffield | 17% | 0 | Good |
| 38 | Montpelier Health CentreBath Buildings, Bristol, BS6 5PT | Bristol Bristol, City of | 17% | 3 | Good |
| 39 | The Ridge Medical PracticeCousen Road, Bradford, BD7 3JX | Bradford | 17% | 1 | Good |
| 40 | Squires Lane Medical Practice2 Squires Lane, London, N3 2AU | London Barnet | 17% | 1 | Good |
| 41 | Higham Ferrers SurgerySaffron Road, Rushden, NN10 8ED | Rushden North Northamptonshire | 17% | 26 | Good |
| 42 | Orchard SurgeryCommercial Road, Dereham, NR19 1AE | Dereham Breckland | 18% | 6 | Good |
| 43 | Great Crosby and ThorntonThornton Family Health Centre, Liverpool, L23 1TQ | Liverpool Sefton | 18% | 0 | Good |
| 44 | St Lukes Primary Care CentreTimken Way South, Northampton, NN5 6FR | Northampton West Northamptonshire | 18% | 2 | Good |
| 45 | Murree Medical Group201 Rectory Road, Basildon, SS13 1AJ | Basildon | 18% | 0 | Good |
| 46 | West Road SurgeryNorth Road Primary Care Centre, Westcliff-on-Sea, SS0 7AF | Westcliff-on-Sea Southend-on-Sea | 18% | 2 | Good |
| 47 | Swanpool Medical CentreSt. Marks Road, Tipton, DY4 0SZ | Tipton Sandwell | 18% | 2 | Good |
| 48 | Longfield Medical CentrePrinces Road, Maldon, CM9 5DF | Maldon | 18% | 28 | Good |
| 49 | Ambrose Avenue Group Practice76 Ambrose Avenue, Colchester, CO3 4LN | Colchester | 18% | 15 | Good |
| 50 | Netherley Health CentreMiddlemass Hey, Liverpool, L27 7AF | Liverpool | 18% | 0 | Requires improvement |
| 51 | Springhead HealthFleet Health Campus, Gravesend, DA11 8BZ | Northfleet Gravesham | 19% | 4 | Good |
| 52 | Modality Partnership (Awc)Heathcliffe Mews, Keighley, BD22 8DH | Keighley Bradford | 19% | 21 | Outstanding |
| 53 | Tulasi Medical Centre10 Bennetts Castle Lane, Dagenham, RM8 3XU | Becontree Barking and Dagenham | 19% | 0 | Good |
| 54 | Linkway Medical PracticeLyng Centre for Health, West Bromwich, B70 7AW | West Bromwich Sandwell | 19% | 2 | Good |
| 55 | Chapelgreen Practice1 Bevan Way, Sheffield, S35 1RN | Chapeltown and High Green Sheffield | 19% | 28 | Good |
| 56 | Friary House SurgeryFriary House, Plymouth, PL4 9BH | Plymouth | 19% | 8 | Good |
| 57 | Bowling Hall Medical PracticeRooley Lane, Bradford, BD4 7SS | Bradford | 19% | 6 | Good |
| 58 | The Avenue Surgery1 the Avenue, Brighton, BN2 4GF | Brighton Brighton and Hove | 19% | 3 | Good |
| 59 | Solihull Healthcare PartnershipGrove Surgery, Solihull, B91 2AG | Solihull | 19% | 7 | Good |
| 60 | The Willows Medical Practice8 Osbourne Drive, Bradford, BD13 2GD | Bradford | 19% | 5 | Good |
| 61 | Pwe Pendle Valley MillYarnspinners Primary Hcc, Nelson, BB9 7SR | Nelson Pendle | 20% | 1 | Not rated |
| 62 | Parkfields Surgery1217 London Road, Derby, DE24 8QJ | Derby | 20% | 3 | Good |
| 63 | Millennium Medical Centre121 Weoley Castle Road, Birmingham, B29 5QD | Birmingham | 20% | 13 | Good |
| 64 | Dishley Grange Medical Practice32 Maxwell Drive, Loughborough, LE11 4RZ | Loughborough Charnwood | 20% | 0 | Not rated |
| 65 | Camrose Gillies and Hackwood PartnershipBrighton Hill Parade, Basingstoke, RG22 4EH | Basingstoke Basingstoke and Deane | 20% | 1 | Good |
| 66 | Loughton Health CentreThe Drive, Loughton, IG10 1HW | Loughton Epping Forest | 20% | 5 | Good |
| 67 | John Tasker House SurgeryJohn Tasker House, Dunmow, CM6 1BH | Dunmow Uttlesford | 20% | 14 | Good |
| 68 | Larwood Health PartnershipLarwood Surgery, Worksop, S81 0HH | Worksop Bassetlaw | 20% | 4 | Outstanding |
| 69 | Market Harborough Medical Centre67 Coventry Road, Market Harborough, LE16 9BX | Market Harborough Harborough | 21% | 10 | Good |
| 70 | The Doctors House40 Cameron Road, Ilford, IG3 8LF | Seven Kings Redbridge | 21% | 15 | Good |
| 71 | Hollybrook Medical CentreHollybrook Way, Derby, DE23 3TX | Littleover Derby | 21% | 1 | Good |
| 72 | Village Medical Centre400-404 Linthorpe Road, Middlesbrough, TS5 6HF | Linthorpe Middlesbrough | 21% | 6 | Good |
| 73 | McKenzie Group PracticeWynyard Road Primary Care Centre, Hartlepool, TS25 3DQ | Hartlepool | 21% | 7 | Good |
| 74 | Greensand Medical GroupHeath Road, Maidstone, ME17 4NU | Maidstone | 21% | 1 | Good |
| 75 | The Willow GroupForton Medical Centre, Gosport, PO12 3JP | Gosport | 21% | 8 | Good |
| 76 | The Stoke Road Surgery,4 Stoke Road, Cheltenham, GL52 8RP | Bishop's Cleeve Tewkesbury | 21% | 24 | Good |
| 77 | Reach HealthcareWalderslade Village Surgery, Chatham, ME5 9LD | Chatham Medway | 21% | 6 | Good |
| 78 | Modality Mid SussexCrawley Down Health Centre, Crawley, RH10 4HY | Crawley Mid Sussex | 21% | 4 | Good |
| 79 | West Lodge SurgeryNew Street, Pudsey, LS28 5DL | Pudsey Leeds | 21% | 11 | Good |
| 80 | Jubilee Medical CentreKent House Surgery, Longfield, DA3 7QD | Longfield, New Ash Green and Hartley Dartford | 21% | 7 | Good |
| 81 | Heathview Medical PracticeCaledonian, Tamworth, B77 2ED | Tamworth | 21% | 3 | Good |
| 82 | Beacon Medical GroupPlympton Health Centre, Plymouth, PL7 1AD | Plympton Plymouth | 21% | 3 | Good |
| 83 | Merchiston SurgeryHighworth Road, Swindon, SN3 4BF | Stratton St Margaret Swindon | 21% | 7 | Good |
| 84 | Unsworth Group PracticePeter House, Bolton, BL5 3UB | Westhoughton Bolton | 21% | 22 | Good |
| 85 | Osmaston Surgery212 Osmaston Road, Derby, DE23 8JX | Derby | 22% | 0 | Requires improvement |
| 86 | Southbourne Surgery337 Main Road, Emsworth, PO10 8JH | Emsworth Chichester | 22% | 11 | Good |
| 87 | St Georges Medical Centre55 St. Georges Avenue, Sheerness, ME12 1QU | Sheerness Swale | 22% | 5 | Good |
| 88 | The Lighthouse Group PracticeSouthesea Medical Centre, Southsea, PO5 1AT | Southsea Portsmouth | 22% | 1 | Good |
| 89 | Lion Health2 Lowndes Road, Stourbridge, DY8 3SS | Stourbridge Dudley | 22% | 27 | Good |
| 90 | Wentworth Group Practice - Finchley38 Wentworth Avenue, London, N3 1YL | London Barnet | 22% | 7 | Good |
| 91 | Cowes Medical Centre200 Newport Road, Cowes, PO31 7ER | Cowes Isle of Wight | 22% | 13 | Good |
| 92 | Hill Brow Surgery PMS PracticeHill Brow Surgery, Barnsley, S75 6FH | Darton Barnsley | 22% | 24 | Good |
| 93 | Addison House - Haque PracticeAddison House, Harlow, CM20 1DS | Harlow | 22% | 0 | Requires improvement |
| 94 | Heron GP PracticeMerlyn Vaz H&S Care Centre, Leicester, LE5 3GH | Leicester | 22% | 1 | Good |
| 95 | Oaks Healthcare26-30 London Road, Waterlooville, PO8 8DL | Horndean Havant | 22% | 6 | Good |
| 96 | Keystone GP Partnership15 Austhorpe Road, Leeds, LS15 8BA | Cross Leeds | 22% | 24 | Good |
| 97 | Bridgeside Surgery1 Western Road, Hailsham, BN27 3DG | Hailsham Wealden | 22% | 3 | Good |
| 98 | Bilborough Medical Centre48 Bracebridge Drive, Nottingham, NG8 4PN | Nottingham | 22% | 1 | Good |
| 99 | Donnington Medical PracticeThe Health Centre, Telford, TF2 8EA | Telford Telford and Wrekin | 22% | 3 | Good |
| 100 | Gudgeheath Lane Surgery187 Gudge Heath Lane, Fareham, PO15 6QA | Fareham | 22% | 3 | Requires improvement |
Sources: the 2026 NHS GP Patient Survey (NHS England and Ipsos) and Care Quality Commission ratings to 01 September 2026. Read how scores work.
Other rankings: best overall, best rated by patients, easiest to get through to, best online access, shortest waits, most improved, biggest declines, lowest scores, largest surgeries.